Jim Norton Toyota Tulsa

From the Time I decided to replace my vehicle Isaac and his team have been over backwards to make sure I got what I wanted. Can’t recommend another dealer. These guys are great. his team have been over backwards to make sure I got what I wanted. Can’t recommend another dealer. These guys are great. More

Jim Norton was a very clean facility. Frankie was a great salesman, and Nick was an amazing too. Frankie was a great salesman, and Nick was an amazing too. More

Provided timely support. Patient in working with me. Would definitely recommend and work with again. Patient in working with me. Would definitely recommend and work with again. More

Whatever happened to honesty and full disclosure and taking care of the customer. Do not get suckered into a warranty. I bought a 2022 Toyota Tacoma a little over a year ago. The finance person highly p taking care of the customer. Do not get suckered into a warranty. I bought a 2022 Toyota Tacoma a little over a year ago. The finance person highly pressured us to get the warranty by asking us about 5 times. I should have just walked away without purchasing a vehicle. I came in April to cancel the warranty and they took me to Chris in finance. DO NOT talk to finance. They will lose commission so they won’t really help you!! Chris filled out paperwork online and sent it in saying it would go to the lienholder and it would take a couple weeks for it to show up on our loan. I sold the truck in early July and had the lien released and noticed that it wasn’t sent to them. I came in to the dealer and spoke with finance and they acted like it was the warranty companies fault and that he was emailing them NOTHING AGAIN. I came in to Jim Norton again and my wife was with me. We talked to Vincent. He filled out the paperwork and canceled it again. This time I made sure to get the paperwork. There was a paragraph at the top that says “Please note this contract has not yet been canceled. After obtaining a quote, required documentation may be uploaded…. Another reason the warranty company hasn’t even received the cancellation. If you want to cancel you need to contact the business office manager and the warranty company which for us is iA American Warranty group. They told us that the dealer is responsible for all refunds which is another reason it is hard to cancel a warranty because it comes out of their pockets. Todd Baker is the finance director. He has yet to return a call to us. I think the strategy here is to make it as difficult as possible to cancel so they don’t have to pay you back anything. More

Thanks for the quick and easy experience. Wife loves the new 4 runner. Thanks Isaac! Wife loves the new 4 runner. Thanks Isaac! More

Robert blocker was able to find the exact car I wanted. It was so stressful trying to find the perfect car for me and he was able to do it for me. It was so stressful trying to find the perfect car for me and he was able to do it for me. More

This is the 5th vehicle we’ve bought from Jim Norton Toyota. As always, the customer service was exceptional! Toyota. As always, the customer service was exceptional! More

Fantastic dealership experience! They really proved that they wanted my business. Classy organization from start to finish! They really proved that they wanted my business. Classy organization from start to finish! More

Easy buying process. Friendly service. Excellent products. Do yourself a favor and buy from Jim Norton Toyota. You won’t be disappointed. Friendly service. Excellent products. Do yourself a favor and buy from Jim Norton Toyota. You won’t be disappointed. More

Frankie was great to work with and made the process quick and easy and got me into a great car. and easy and got me into a great car. More