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Jim Norton Toyota Tulsa
Tulsa, OK
3,248 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,248 reviews
April 07, 2024
Best way to “review” the dealership - AWESOME! Awesome customer service, awesome people! They took care of me from the time I inquired about vehicles to the time we drove it off the lot! I will bu Awesome customer service, awesome people! They took care of me from the time I inquired about vehicles to the time we drove it off the lot! I will buy from Jim Norton Toyota again! More
by BMEYERS2123
Verified Customer
April 06, 2024
Communication from the dealership sucks. I couldn’t get a response from anyone. Even after leaving a 1-star review on Google. I had to go up there to speak with someone in person. It was the I couldn’t get a response from anyone. Even after leaving a 1-star review on Google. I had to go up there to speak with someone in person. It was the only way I could get somewhere with them. More
by SHERRILANNING
April 06, 2024
Frank and Cody were great. They helped get me the car I wanted and answered all my questions, whether over the phone, over text, or in person. I am very happy with my car and w They helped get me the car I wanted and answered all my questions, whether over the phone, over text, or in person. I am very happy with my car and with the experience of shopping for the car. More
by AMITP92
Employees Worked With
Cody Eby, Frank Freer
April 06, 2024
Great experience. Salesman didn’t rush me into a vehicle was patient and kind. Took my interest into consideration and paid attention to detail. Every encounter felt g Salesman didn’t rush me into a vehicle was patient and kind. Took my interest into consideration and paid attention to detail. Every encounter felt genuine and not like a sales pitch. I got what I went in for, a great deal and left feeling like I’d go back. More
by LASHONDABROWN654
April 06, 2024
Quick delivery, expert sales and administrative personnel. Excellent experience all the way around. You are my new Toyota Dealer personnel. Excellent experience all the way around. You are my new Toyota Dealer More
by LSTOGNER
April 05, 2024
Always dependable. Keeps me updated on what they are doing and what needs to be done. Bring back free cookies and brownies Keeps me updated on what they are doing and what needs to be done. Bring back free cookies and brownies More
by lindanorwood810
Employees Worked With
Steffanie McCarthy
April 05, 2024
Jim Norton - upper tier Toyota dealer. Have expended extensive resources for customer satisfaction..striving correctly. Have expended extensive resources for customer satisfaction..striving correctly. More
by nbxit
April 04, 2024
Had an easy time purchasing my new truck. Trade in was made easy. Enjoyed working with the sales team. Trade in was made easy. Enjoyed working with the sales team. More
by CARLYN2077
April 03, 2024
Always a great experience, would not go anywhere else for sservice. Always friendly and knowledgeable too. for sservice. Always friendly and knowledgeable too. More
by cheerychatter2001
Employees Worked With
Other Employees :
We didn't remember his name but the gentleman from Germany also helped us and he was wonderful.
