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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,295 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,295 reviews

August 11, 2012

We purchased our Prius from Jim Norton almost 5 years ago and have LOVED it. We live 120 miles from the dealership but have continued to have all of our service with Jim Norton. Can't say enough on how pleas More

by sandramullinax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Mullinax
Aug 17, 2012 -

Jim Norton Toyota Tulsa responded

We are so happy to hear that you are still loving your Toyota Prius!! We are honored that you continue to choose Jim Norton Toyota to do business with, when we know there are many other options closer to your home!!! We look forward to providing you with the same great service fore many years to come!

August 10, 2012

Alisha made the purchasing experience enjoyable. I honestly didn't intend to buy a car while I was there. Her knowledge of the vehicles was awesome. I have to say I was really impressed by how well More

by fordandrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 14, 2012 -

Jim Norton Toyota Tulsa responded

It's so great to hear that Alisha was able to find you the exact car for you, and make sure you knew every little detail!! Our team members go through a very extensive internal training program to make sure they are the most knowledgeable out there! We are so happy to know that it is working fabulously. Thank you for taking the time to tell us about your experience!!

August 10, 2012

Brian Smith was very knowledgeable about Prius, and helped us through the intricacies of making a new purchase. Very pleasant and friendly- answered all our questions thoroughly. Will recommend him hig More

by toyotahari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith and Lamar Pinson, Brian Smith
Aug 14, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for your great review!! I'm glad that Lamar and Brian took such good care of you!! We hope you are enjoying your new vehicle and we look forward to serving you again soon.

August 10, 2012

I bought my new Highlander from Kord Padilla this week. Everyone at the dealership went out of their way to make it a good experience. I was in a big hurry that day and Kord did everything possible to spee More

by J A C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla
Aug 17, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to tell us about your experience! I'm glad that Kord and Tom took care of you and were able to keep the process speedy!! Enjoy your new Highlander!

August 09, 2012

Josh was wonderful! He was very professional and knowledgeable. He took his time and was very patience with us. My husband can be very difficult to deal with but Josh was understanding and never onc More

by LorraineCoughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 14, 2012 -

Jim Norton Toyota Tulsa responded

What a great compliment to Joshua Lorraine!! And to Jim Norton Toyota as well!! Thank you for taking the time to tell us about your experience!!! I'm glad that we are your "favorite dealership"!!! Considering there are many to chose from, we are glad you call Jim Norton Toyota home!! We thank you for your business and look forward to seeing you soon!

August 07, 2012

This is the second vehicle I have purchased from Jim Norton. Joshua Casey is an awesome sales associate. There was no pressure, he could answer all my questions, and is an extremely professional young m More

by shroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Casey, Zachary "Zach" Pinney
Aug 08, 2012 -

Jim Norton Toyota Tulsa responded

We are so happy to hear that you love your new Tundra, AND that it is the second vehicle you have purchased from us!! It's great that Joshua and Zack took such great care of you, and kept your experience positive and no-pressure!! We look forward to seeing you again soon!!

August 07, 2012

If I could, I would give Joshua Casey a Gold Medal! Not only was the price right, the customer service Josh provided was exceptional. I have to say, I'm always on the defensive when I'm shopping for a car More

by jrbowe63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 08, 2012 -

Jim Norton Toyota Tulsa responded

"Exceptional"!!! It just doesn't get much better than that. Thank you for the fabulous compliments!! I know Joshua will be so happy to hear it!! I'm glad that you are satisfied with your experience and our team! We look forward to seeing you again soon!

August 07, 2012

I recently bought a 2012 Tundra from Josh Casey at Jim Norton Toyota and I can't say enough about the level of service I receieved from Josh, his manager Robert, and the entire team there. I've always dr More

by Proudmonkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 08, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for the fabulous review!! I'm so happy that Joshua and Robert were not only able to get you the truck you wanted, but make it an enjoyable experience as well! We appreciate the recommendation and hope to see you again soon!

August 07, 2012

Curiosity pulled me in to check the trade-in value of my '08 Avalon Limited. Much to my surprise, the dealership was willing to offer me a little more than half of its '08 purchase price. That opened the More

by kukid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Harwood, Mike David
Aug 08, 2012 -

Jim Norton Toyota Tulsa responded

It is so great to hear that you were able to upgrade to a brand new Avalon!! We sure hope you are enjoying it so far!! I'm glad that Thomas was able to get you exactly what you wanted, and that Mike provided a finance experience that was more relaxing than you expected!! We are happy to have you as a long time customer and hope to keep meeting your expectations for many years to come! Thank you!!!

August 05, 2012

I had already looked at Chevy's and Ford's when I was ready to purchase a new vehicle and one of my possible choices was a Toyota Rav4. Brandon's work was cut out for him with me , I have left dealership More

by D.Logan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis, Mike David
Aug 08, 2012 -

Jim Norton Toyota Tulsa responded

What a wonderful review! Thanks for taking the time to tell us about your experience!! I'm so glad that Brandon and Mike were able to get you taken care of, and make sure you were well educated on your decision with no pressure!! We are glad you chose Jim Norton Toyota to do business with and we look forward to serving you again soon!! Enjoy your new Rav-4!

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