Jim Norton Toyota Tulsa

I bought my new Highlander from Kord Padilla this week. Everyone at the dealership went out of their way to make it a good experience. I was in a big hurry that day and Kord did everything possible to spee Everyone at the dealership went out of their way to make it a good experience. I was in a big hurry that day and Kord did everything possible to speed up the process without sacrificing service. I was also very happy with the service I received from Tom Wood in finance. More

Josh was wonderful! He was very professional and knowledgeable. He took his time and was very patience with us. My husband can be very difficult to deal with but Josh was understanding and never onc knowledgeable. He took his time and was very patience with us. My husband can be very difficult to deal with but Josh was understanding and never once appeared the slightest bit frustrated or annoyed. Honestly, I remember looking in the rear view mirror and thinking "That guy can hold his own with my husband and be so relaxed and talked to us both like we knew him forever". Maybe none of this makes sense and maybe it was just a feeling but whatever it is...he has it! It was the best car buying experience that I have ever had and would not hesitate to send friends and family his way. I posted on my various social media accounts the next day and gave his name, number and dealership because he was that nice. Any dealership would be lucky to have him but I'm glad he works at my favorite Dealership! More

Curiosity pulled me in to check the trade-in value of my '08 Avalon Limited. Much to my surprise, the dealership was willing to offer me a little more than half of its '08 purchase price. That opened the '08 Avalon Limited. Much to my surprise, the dealership was willing to offer me a little more than half of its '08 purchase price. That opened the door to seeing what it could cost to upgrade from my '08 to a brand new '12 model. Salesman Thomas Hector asked me several questions and then quickly came up with a perfect new car for me. It had been sitting in inventory for too long and Jim Norton Toyota was willing to greatly minimize its profit margin to move it off their lot and into my garage. Throughout the visit, Thomas showed himself to be well informed, more than helpful without ever crossing over into "pushy," and quite efficient. He even insisted that I program his personal cell number into my phone so I could easily reach him quickly at any time with questions about my new car. Then I went into Mike David's office to discuss financing and service plans. This is an area I usually find tedious and fraught with high pressure, but Mike smoothly discussed my various options, ably demonstrated how much money I could save in the long run with particular plans and his genuine warm personality made the process satisfying. I already know from four years of experience that the service department will deliver in spades on every promise and expectation, so my new Avalon will, like its predecessor, still be in the best possible shape and maximum value when I'm ready for another trade-in in a few years. More

This is the second vehicle I have purchased from Jim Norton. Joshua Casey is an awesome sales associate. There was no pressure, he could answer all my questions, and is an extremely professional young m Norton. Joshua Casey is an awesome sales associate. There was no pressure, he could answer all my questions, and is an extremely professional young man. Josh worked with me all day on this purchase and I can honestly say that I probably would not have purchased my Tundra if it hadn't been for him. If he is still at Jim Norton when I am ready for another vehicle, he will be my choice to help me. Zack in finance was also awesome as well as his supervisor and Joshua's supervisors and managers. It was a great experience and I L-O-V-E my Tundra! More

If I could, I would give Joshua Casey a Gold Medal! Not only was the price right, the customer service Josh provided was exceptional. I have to say, I'm always on the defensive when I'm shopping for a car only was the price right, the customer service Josh provided was exceptional. I have to say, I'm always on the defensive when I'm shopping for a car, but these guys were great to work with. Of course we went back and forth a couple of times, but it was not painful at all! Hey ladies, if you ever had an experience where you were overlooked as a serious customer... have no fear, these guys will take you serious. I even liked the Sales Manager and Business Manager, but it was Josh that met me at the door, walked me around the dealership, brought each vehicle to the door for me to check out, answered my questions at 9pm and sat with me while they were detailing my car. If you want a positive car buying experience, ask for Joshua Casey when you walk in Jim Norton Toyota. More

I recently bought a 2012 Tundra from Josh Casey at Jim Norton Toyota and I can't say enough about the level of service I receieved from Josh, his manager Robert, and the entire team there. I've always dr Norton Toyota and I can't say enough about the level of service I receieved from Josh, his manager Robert, and the entire team there. I've always dreaded car buying in the past but my experience at Jim Norton completely changed my opinion. Simply put, they will be the first (and likely last) place I go for my next car purchase. Josh was extremely thorough from beginning to end and he did not rest until he met the price I needed. He even spent time after the sale was completed helping me get the bluetooth set up in my new truck. In summary, if you're looking for a great car buying experience I HIGHLY recommend you go see Josh at Jim Norton Toyota. More

I had already looked at Chevy's and Ford's when I was ready to purchase a new vehicle and one of my possible choices was a Toyota Rav4. Brandon's work was cut out for him with me , I have left dealership ready to purchase a new vehicle and one of my possible choices was a Toyota Rav4. Brandon's work was cut out for him with me , I have left dealerships not ever going back because of the salesman and/or service.He was great with all my questions and no pressure and I went home with the all the info to decide what color, motor, and package I wanted.I called him the next morning and he located the exact one I wanted, and within an hour or so, I was on my way back to buy the Rav4. Mike also made sure I had every choice and the info to make a good financing decision. They gave me a car until mine arrived, and even with a couple 'bumps in the road', they were great to deal with and went out of their way to make sure I was completely satisfied with my vehicle and buying experience. Thank you Brandon! I am hoping to continue to receive excellent service from the whole team as I will be using Jim Norton for my vehicle maintenance. More

My experience with Jim Norton Toyota was probably the best experience i have ever had with a car dealer. I never felt pressured or steered this way or that. Brandon, is a excellent sales person and i wil best experience i have ever had with a car dealer. I never felt pressured or steered this way or that. Brandon, is a excellent sales person and i will highly recommend him and Jim Norton Toyota. More

Excellent customer service received from everyone we spoke with. Very knowledgeable, listened to our requests, answered all questions and showed us the exact vehicle we wanted. We came in yesterday, a spoke with. Very knowledgeable, listened to our requests, answered all questions and showed us the exact vehicle we wanted. We came in yesterday, and walked off the lot with our new car. The entire process was much easier than we anticipated. We would buy at Jim Norton Toyota again, and will definitely recommend this dealer to others! More