Jim Norton Toyota Tulsa

Curiosity pulled me in to check the trade-in value of my '08 Avalon Limited. Much to my surprise, the dealership was willing to offer me a little more than half of its '08 purchase price. That opened the '08 Avalon Limited. Much to my surprise, the dealership was willing to offer me a little more than half of its '08 purchase price. That opened the door to seeing what it could cost to upgrade from my '08 to a brand new '12 model. Salesman Thomas Hector asked me several questions and then quickly came up with a perfect new car for me. It had been sitting in inventory for too long and Jim Norton Toyota was willing to greatly minimize its profit margin to move it off their lot and into my garage. Throughout the visit, Thomas showed himself to be well informed, more than helpful without ever crossing over into "pushy," and quite efficient. He even insisted that I program his personal cell number into my phone so I could easily reach him quickly at any time with questions about my new car. Then I went into Mike David's office to discuss financing and service plans. This is an area I usually find tedious and fraught with high pressure, but Mike smoothly discussed my various options, ably demonstrated how much money I could save in the long run with particular plans and his genuine warm personality made the process satisfying. I already know from four years of experience that the service department will deliver in spades on every promise and expectation, so my new Avalon will, like its predecessor, still be in the best possible shape and maximum value when I'm ready for another trade-in in a few years. More

I had already looked at Chevy's and Ford's when I was ready to purchase a new vehicle and one of my possible choices was a Toyota Rav4. Brandon's work was cut out for him with me , I have left dealership ready to purchase a new vehicle and one of my possible choices was a Toyota Rav4. Brandon's work was cut out for him with me , I have left dealerships not ever going back because of the salesman and/or service.He was great with all my questions and no pressure and I went home with the all the info to decide what color, motor, and package I wanted.I called him the next morning and he located the exact one I wanted, and within an hour or so, I was on my way back to buy the Rav4. Mike also made sure I had every choice and the info to make a good financing decision. They gave me a car until mine arrived, and even with a couple 'bumps in the road', they were great to deal with and went out of their way to make sure I was completely satisfied with my vehicle and buying experience. Thank you Brandon! I am hoping to continue to receive excellent service from the whole team as I will be using Jim Norton for my vehicle maintenance. More

My experience with Jim Norton Toyota was probably the best experience i have ever had with a car dealer. I never felt pressured or steered this way or that. Brandon, is a excellent sales person and i wil best experience i have ever had with a car dealer. I never felt pressured or steered this way or that. Brandon, is a excellent sales person and i will highly recommend him and Jim Norton Toyota. More

Excellent customer service received from everyone we spoke with. Very knowledgeable, listened to our requests, answered all questions and showed us the exact vehicle we wanted. We came in yesterday, a spoke with. Very knowledgeable, listened to our requests, answered all questions and showed us the exact vehicle we wanted. We came in yesterday, and walked off the lot with our new car. The entire process was much easier than we anticipated. We would buy at Jim Norton Toyota again, and will definitely recommend this dealer to others! More

Very pleased with the customer service. Friendly, polite and welcoming. My family has always been very happy with Jim Norton Toyota. This will be my 4th Toyota to drive but my first brand new car from the d and welcoming. My family has always been very happy with Jim Norton Toyota. This will be my 4th Toyota to drive but my first brand new car from the dealership. This was a new experience for me and I have never bought a new car before so this proved to be both a learning and exciting experience due to the attentive and knowledgeable customer service. More

I highly recommend you work with Justin Mayer(@Jim Norton Toyota in Tulsa, OK). I was a difficult customer who did her homework and insisted on negotiating over the internet because I didn't trust a dealer t Toyota in Tulsa, OK). I was a difficult customer who did her homework and insisted on negotiating over the internet because I didn't trust a dealer to give me a fair "deal". It took me 5 months (yes, 5 months) to show up on the lot and purchase my car. Through my numerous emails and questions, Justin was responsive, professional, and patient. He answered my questions and it was unlike him not to respond in a timely manner. When we finally met, he was pleasant and he didn't change his tune once I arrived (what he agreed to in email, he agreed to in person). He was also knowledgeable about all the new electronics they have in these cars!?! More

JC Hergy was great to work with. We went to several dealers to see all the different 3 row crossovers.. The Highlander was the best choice for us and everytime we spoke with JC we felt like we were giv dealers to see all the different 3 row crossovers.. The Highlander was the best choice for us and everytime we spoke with JC we felt like we were given his full attention, without pressure. Thanks JC, you're the best! More

I am so pleased with my experience at Jim Norton. My wife and I went there on a whim to look at the RAV4 . Our first visit trip we were greeted by a friendly enough guy who turned out to be a nightmare. I W and I went there on a whim to look at the RAV4 . Our first visit trip we were greeted by a friendly enough guy who turned out to be a nightmare. I WENT BACK 2weeks later by myself to see if this was a fluke. My first vehicle purchase from here was so pleasant I couldn't beleive our experience this time. I met Frank upon arrival and immediately felt at ease. He was very attentive, patient, and discerning. He even waited for us after the dealership closed to deliver our vehicle. Thomas in finance was just as helpful. He very patiently explained the warranty and walked us through the video about the warranty. Even though the dealership was closing, he also did not rush the process or us.I know this is wordy, but I am so beyond pleased that I don't feel I can adequately express my gratitude. More

First time buyer of Toyota. Will be back for future purchases. Salesman Will Collier is the main reason. Best buying experience ever. If he didn't have the answer, he found the answer. Very happy wit purchases. Salesman Will Collier is the main reason. Best buying experience ever. If he didn't have the answer, he found the answer. Very happy with this investment!! More