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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

August 21, 2012

We recently purchased a Toyota Sienna from Jim Norton Toyota. Thomas Hector did a very good job with the overall process. He wasn’t intimidating or pushy but instead very pleasant. He was very easy to More

by blange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Fabulous!! I'm happy that Thomas took such great care of you, and followed through with all of his promises!! We hope you love your new Sienna!! A recommendation is the best compliment we can get! Thank you!

August 21, 2012

Wow, is all I really can say. After being pre-judged by another dealer who didn't even know his product, I decided to just go on to Jim Norton's website, contact whoever answered, and tell them what I want More

by Aqelvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
August 21, 2012

Robert was extremely busy when we walked in. He was actually helping some of our family members, however took the time out to acknowledge us. I was very pleased! While a few other customers he was help More

by monica.allen.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for your review!! I know Robert will be happy to see it!! I'm glad that he found you a perfect Camry...and we hope you absolutely love it!! We look forward to seeing you again soon!

August 21, 2012

Outstanding service--Robert Blocker showed to be professional, knowledgeable and friendly. Robert and his manager facilitated information and a peaceful atmosphere which helped our decision through More

by Orval Hulda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Blocker
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback and compliments to Robert. I know that he will be happy to see it! We appreciate you taking time out of your day to let us know about your experience!

August 21, 2012

Robert and Zach were both a delight to be around and extremely knowledgeable when I had a question.Buying our NEW CAMRY SE was a very pleasant experience! I'm sure my next vehicle purchase will at least More

by elliot.bibby78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zachary "Zach" Pinney
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

It is so great to hear that Robert and Zach made your experience so pleasant!! I'm glad they were able to answer all of your questions. We hope you are enjoying your new Camry! Come see us soon!

August 21, 2012

Customer Service was great and all assistance was provided. Was definitely pleased with the overall experience of the staff at Jim Norton since I was not looking forward to the new vehicle purchasing More

by mworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Great to hear that our process was smooth and easy for you! We know that purchasing a new car can come with a lot of anxieties ... so I'm glad we made it as easy for you as we could!! Thank you for your feedback!

August 21, 2012

I submitted a message via the dealer's website and received a call from Laura Morse. I thought, "O great! I have never dealt with a sales LADY in a dealership." With some trepidation, I pursued the sh More

by Daniel C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

We sure think Laura is a fabulous sales "lady" !!! She does a great job, and I'm happy to hear it was no different in your experience!!! Same with Tom! We are glad you chose Jim Norton Toyota, and hope to see you again soon!

August 20, 2012

Thomas is a great guy. I would recommend anyone and everyone to him. My husband and I had been briefly looking for a new car for me. We had went up to Jim Norton and he was the first person to help us. More

by deanna.r.peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for telling us your story!!! I'm sorry to hear about the jeep breaking down, and the wait for a tow truck! But I'm happy that Thomas was able to stick with you and help keep your spirits up!!! I'm so happy you are enjoying your new Toyota!!

August 20, 2012

They will work to make u happy, had an issue and they fixed it. I'm very happy with my truck I purchased and would recommend them to anyone. I'm very impressed with how they go above and beyond to make u More

by BWest11B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to tell us about your experience! We hope to see you again soon.

August 19, 2012

I had Laura help me out with finding my car . I really was nervous having to deal with sales people. But she was actually very honest and not pushy. Not your average sales person . I would definetly recom More

by Sarahb562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike David
Aug 20, 2012 -

Jim Norton Toyota Tulsa responded

Wonderful!! It is great to hear so many comments on our sales people not being pushy!! We strive for that, and want to make sure that each customer feels comfortable and is making the decision THEY want!! It's great to know that we are succeeding!!! Thank you for taking the time to review us! We hope to see you again soon!

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