Jim Norton Toyota Tulsa

While purchasing the car Daniel was great! I highly recommend him! When I called to check on paperwork with the finance area (not Daniel), I was not pleased with the interaction and even felt I highly recommend him! When I called to check on paperwork with the finance area (not Daniel), I was not pleased with the interaction and even felt that the finance person was trying to get me off the phone and basically just hung up the phone. Guess my call was not important enough for him. More

Jim Norton Toyota is a clean facility. The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From the time I check the car in until I pick up the car has always been a great experience. Free tea, water and car wash are the icing on the cake. More

Thank you for your great service and and more than helpful staff 10 years running. helpful staff 10 years running. More

Norton has been a long time name in Tulsa auto sales so must do something right. However my experience lacked a lot I was given 3 different window sticker prices for car interested in but at their OKC sto must do something right. However my experience lacked a lot I was given 3 different window sticker prices for car interested in but at their OKC store. I noticed cars on lot had about $2800 added to one for things like paint sealant. One car had paint sealant on factory sticker plus again on added dealer price. Never met anyone in management. My sales person was great guy who worked hard for us but was new and didn’t know some things. Car was not ready at our pickup time and several hours went back and forth while they got it ready after having 3 days to do so. Left no time and salesman wore out so training on all new gadgets was pretty slim. 30 days later we have no title. We had wired funds before delivery. I hope management wakes up to their way of doing biz. They have again long history, great location and can do better. Hope they will. If so I would try them again. More

Showed us very nice cars and listened to what my wife wanted. Found the new Venza. Great car. Toyota is dumb for discontinuing this car. wanted. Found the new Venza. Great car. Toyota is dumb for discontinuing this car. More

I have trusted Jim Norton for the last 7 years. Auston has always done a great job explaining things and making the process easy. I have to leave a great comment about Frank. He's one of the reason Auston has always done a great job explaining things and making the process easy. I have to leave a great comment about Frank. He's one of the reasons I have kept coming back to the dealership, he always has a great attitude. He seems happy to be there, he's always happy to give a ride and fun to chat with. More

Salesman seemed uninterested when arriving and during transaction. Finance manager was over bearing trying to upsell extended warranties etc., despite being told multiple times there is no interest or va transaction. Finance manager was over bearing trying to upsell extended warranties etc., despite being told multiple times there is no interest or value in those products. More

Customer service was stellar as always. This is my fifth purchase from Jim Martin Toyota. Isaac and Jacob are beyond reproach for making this happen as smoothly as possible in half of an af This is my fifth purchase from Jim Martin Toyota. Isaac and Jacob are beyond reproach for making this happen as smoothly as possible in half of an afternoon. Thanks to everybody again and you may see me in a few years when it’s time for number six. More

Love the service we received both during the inspection of vehicles and the final departure with our new car. of vehicles and the final departure with our new car. More

Excellent service and job completed sooner than expected. Super kind staff and great waiting area! Super kind staff and great waiting area! More