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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

September 04, 2012

The employees were very helpful in the purchase of my vehicle. I had tight time constraints and they were able to retrieve the vehicle I wanted within one day. They did not try to sell me anything I di More

by Willlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm so happy we were able to get you the exact vehicle you wanted!!! We sure hope you are enjoying it!!! We hope that we can help you with all of your auto needs in the future!!

September 03, 2012

We are writing to express our gratitude for the great experience we had in buying our new Camry on September 1st. We would also like to acknowledge the outstanding efforts of our sales consultant, Mr. R More

by malinda.dobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike David
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you Daniel and Malinda!!! "Wonderful car-buying experience" are some FABULOUS words for us to hear!! That is exactly what we strive for!! I'm so happy that Rod took such great care of you, and Mike as well. They have both been with us for a long time...and you can see why!! We appreciate you greatly and hope you enjoy your new Camry!

September 03, 2012

Had a very good experience purchasing my 3rd vehicle from Jim Norton. Robert Blocker and Thomas Wood did a very professional job. Everything went as planned. Smooth and trouble free... the way I like buying More

by Claybourne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Welcome back for your THIRD purchase from Jim Norton Toyota!! Thank you so much for your repeat business!!! We sure hope you are enjoying your third Toyota as much as you enjoyed your first two!! Thank you for the feedback Randy, and we hope to continue our relationship!

September 01, 2012

The Jim Norton Toyota staff was friendly, attentive and courteous; while not being "pushy". Which is important to us, because we detest "pushy" sales staff, and don't tolerate it. The dealer's building i More

by astirusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Well thank you so much for all of the details regarding your experience with us!! We want to avoid being "pushy" no matter what!! Our sales staff is trained to provide the customer with information so they may make the best and most educated decision to fit THEIR needs...not ours!! It makes me happy to hear that this is working!! Carrie (in parts!) is wonderful and very knowledgeable. She will be happy to hear of this compliment!! Thank you so much for telling us your story!

September 01, 2012

Blake Smith was courteous, knowledgeable, very professional without being pushy. The only criticism I have concerning my transaction has nothing to do with the salesperson, but of the system in ge More

by jonmize
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Thank you very much for your feedback. I'm happy that Blake was able to help you find exactly what you want. I apologize if you negotiation process was not what you expected. We appreciate your criticism and will take a look at that process. We realize there is always room for improvement and are always striving for that!! Thank you!

August 31, 2012

Mr. William Golden came right to us when we were looking around the lot. He was pleasant and courteous. As the Managers reviewed our offers, he stayed with us. When he did leave, he checked back to see i More

by Georgia Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Georgia! I'm happy to hear that William, Brian, and the managers were able to provide you with a great experience that met all of your needs!! We sure hope that you are enjoying your new vehicle!! If there is anything we can help you with, please do not ever hesitate to ask!!! Thank you!

August 30, 2012

Assoon as we drove into dealership; we had a friendly salesman asking if we needed help.He showed us every car we wanted to look at. Very easy to test drive the vehicles too. The financial process wen More

by get5051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Haase
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Mike and Glenda- We hope you are enjoying your Avalon, and your brand new leather!!! Thank you for taking the time to give us your feed back on your experience. I'm so happy that all your questions were answered and the process was smooth!! Please let us know if there is anything else we can do! Thank you!

August 30, 2012

We had previously bought our Toyota Camry at Jim Norton 10 years ago and it was a great car, so when the time came to get a different vehicle Jim Norton was the first place that we went to and we meet Will More

by JMFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
W
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Thank you Jennifer and Shawn!! What a great story!! It's so great to hear when customers come back to Jim Norton Toyota to purchase their next car!! I'm happy William provided you with an excellent experience and exceeded your expectations. We hope you are enjoying your Sienna. Personally, I think it is the best looking, least "soccer mom" like van on the market!! See you soon!

August 29, 2012

I worked with Robert Blocker last year for the purchase of a RAV 4 and this year for a Tacoma. Both experiences were as good as they could have been. from the receptionist, through sales and the business m More

by mbshawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

We wish you would have found us sooner as well...but at least you found us!!! I'm so happy that you have had multiple positive experiences with Jim Norton Toyota. The best compliments we can receive are repeat business and referrals. So thank you for both!! We hope to continue serving you for many years to come!!

August 29, 2012

This was a wonderful buying experience, salesperson Blake Smith is a great asset to your sales team, he had all the answers and came through with everything he promised. Nick Jones also very knowledgable More

by bwaggnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Glad to hear you are loving your new Camry Hybrid!!! I'm happy that Nick and Blake took such fabulous care of you!!! A referral is one of the best compliments we can get! So we thank you for your recommendation!! We look forward to seeing you soon!

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