Jim Norton Toyota Tulsa | Page 318

Excellent in every way!!!! Salesperson Justin Mayer was great to work with. Business manager Kord did his very best to get me the best deal possible with no high pressure at all. I really enjoyed this purc great to work with. Business manager Kord did his very best to get me the best deal possible with no high pressure at all. I really enjoyed this purchase. Jim Norton Toyota does it right! More

My family had outgrown our current our current vehicle and began our search on the USAA website. We found the vehicle we desired at the Jim Norton dealership in Lawton, OK. WE attempted to call them for and began our search on the USAA website. We found the vehicle we desired at the Jim Norton dealership in Lawton, OK. WE attempted to call them for two days and could not reach anyone. We went to the Jim Norton dealership just down the road after talking to Joshua Casey. We told Casey what we wanted, our budget, and requirements to purchase a vehicle. The dealership did not have what we needed and Casey went the extra mile and had the vehicle in Lawton delivered to the Tulsa store. There were a few small items that needed to be repaired, a seatbelt recall and a chip in the windshield. Again Casey went the extra mile and ensured the vehicle was safe for my family. The dealership is nothing short of extraordinary in honoring my time and giving me what we wanted not what they could sell us. The finance department was top notch, even though we used USAA, 100% on top of what they are doing. We would buy anything from these guys in the future. More

I asked for "no pressure" shopping when I decided to start looking for a new car and that's exactly what I got. Kevin was friendly and answered all my questions, sometimes the same questions decided to start looking for a new car and that's exactly what I got. Kevin was friendly and answered all my questions, sometimes the same questions repeatedly. He was patient and kind to me. More

Yesterday we were not supposed to be buying a car, but life happens and we found ourselves looking for a car that would fit within our budget and still be reliable. About 2 years ago we had purchased a ne life happens and we found ourselves looking for a car that would fit within our budget and still be reliable. About 2 years ago we had purchased a new Camry and had an excellent experience with Jonathan Reimbold. Because of this, after visiting other dealerships because our trade in was a Hyundai and thought we would get more trade in value if we traded at a Hyundai Dealership, we ended up back at Jim Norton Toyota. We will not make the mistake of going anywhere else again. As always we walked in and were welcomed instantly and were told that Jonathan Reimbold was now the Manager of Pre-Owned. Jonathan was awesome and welcomed us and we talked and he set us up with an excellent sales consultant, Joshua Casey. Joshua was just the type of sales person we needed to work with that night. He was knowledgeable and tried to find the car that would best suit what we were looking for. He was patient and took the time to listen and really understand what we needed. He was very helpful with looking at the different used cars available, and was not high pressure at all and truly was just there to help us find what we needed. He found us a car that met all the stipulations we had laid out. Him and Jonathan made us a fair deal and we decided to go ahead and purchase the car that night. Both Jonathan and Joshua sayed around until after we had finished all the paperwork, which was around 11 pm, and then Joshua helped moved all the personal items from the old car into the Scion we had just purchased. Throughout the whole process Joshua was the man! Jonathan, not to be left out, is also the man! Our Business Manager was Rod Rayl, and he was very easy to work with. He explained everything, talked through all the options and listened to what we needed and what we wanted and then did his best to make that all happen. We got a fair deal and we left that night feeling really good about our purchase. Rod was very helpful and really paid attention and listened to what we needed. The whole experience was extremely positive and we will be back when we need another car. Thank you for all your hard work and staying so late with us so that the deal could be finalized that night. We really appreciated it. Jim Norton Toyota's focus and dedication to excellent customer service will keep us coming back again and again. Thank you for everything Jonathan and Joshua, you two are what made our experience so exceptional. More

Went in looking to purchase a used Toyota. Derek was extremely helpful and courteous. Any questions we had for him that he was unsure about, he immediately found the answer. Very positive experience. Ko extremely helpful and courteous. Any questions we had for him that he was unsure about, he immediately found the answer. Very positive experience. Kord was my finance manager, and everything went very smoothly, I left with a car I'm very pleased with as well as a smile. More

This was my first experience in purchasing a vehicle. Dustin took time to thoroughly explain answers to every question. No pressure at all. Very considerate and kind. I have already recommended him to Dustin took time to thoroughly explain answers to every question. No pressure at all. Very considerate and kind. I have already recommended him to others. More

Check out Jim Norton (Lawton or Tulsa) and ask for Samuel before going to the OKC or Dallas. Samuel, our sales agent, was amazing. We actually had gone in for an oil change for our 2007 Prius. He was very re before going to the OKC or Dallas. Samuel, our sales agent, was amazing. We actually had gone in for an oil change for our 2007 Prius. He was very respectful when he asked us if we had considered trading it in. I told him, I'd thought about it, and he asked what we were interested in. I told him another Prius. He asked what options we liked. After about 15 minutes he had three cars to show me, one of which was perfect, and he was able to work with the finance people to get the price and payment what we desired. They even paid Tags and Tax, and we still got a remarkable deal (I've checked it out on Truecar.com and carious other sites). We purchased our first Prius from Bob Howard in the City, and although it was a great car, I was disappointed in the service. Everything at Jim Norton has gone smoothly -they're even tinting the windows for me :) More

Thank you for the great service i received today. Starting with the services manger. At parts, Carrie took care of me very fast and with a smile. The two friendly ladies answering the phones who assi Starting with the services manger. At parts, Carrie took care of me very fast and with a smile. The two friendly ladies answering the phones who assisted me finding out the status of my car oil change and at the gift shop . Great job. More

My wife and I were driving our final three vehicles which dealerships were within walking distance of each other. It was a cold rainy May weeknight but JP met us as we walked up to Norton Toyota and then he dealerships were within walking distance of each other. It was a cold rainy May weeknight but JP met us as we walked up to Norton Toyota and then he told us to wait under cover as he retrieved the car we wanted to test drive. We told JP we would be buying a car Monday of Memorial Day weekend so he didn't seem surprised when I called him on his cell phone at 8:15 Monday. When we arrived JP had the car we test drove parked in front of the dealership but we had changed our mind on interior color JP didn't flinch he just retrieved all of the keys to the cars that fit the bill. We quickly decided that the black Highlander with tan interior was the one we wanted. Once we agreed on a purchase price JP passed us to Brian Smith to handle the financing. JP, Brian and Norton made this my best car buying experience ever. We will be telling our friends to ask for JP. More

On June 1, 2013, I went to Jim Norton Toyota and met Jake Davidson then asked him to see a 2012 Camry, which I had seen on the JN Toyota website. He wrote down the Stock number and found the car has already Davidson then asked him to see a 2012 Camry, which I had seen on the JN Toyota website. He wrote down the Stock number and found the car has already been sold. Jake asked what I was looking for in a Camry and I mentioned I wanted to see a Camry XLE with leather seats. I test drove a 2011 with less than 12,000 miles for $26,000 and it handled well. When we got back to the dealership, I asked him if I could look at a new Camry because I wanted to compare the price of a new car vs the 2011. We walked over to the new car lot and Jake passed along my requests (XLE, leather seats, and V6) to the office. Next thing I know, a 2013 Barcelona Red Camry XLE V6 was rolled out and Jake was going over the features available on the car. We went for a test drive and as I turned onto the Creek Turnpike from Memorial, I could feel the power of the V6. During the test drive, I asked Jake what one of the buttons to the left of the steering wheel was and he opened up the glove box then started searching for the button icon. He said it had to do with traction control in case of slippery conditions (i.e. snow or muddy situations). I know I will be reviewing the car operating manual for the new few months learning what all the buttons do but if I was impressed, Jake took the time to check the operating manual himself in order to answer my question. When we got back to the dealership, Jake asked what I thought of the car and I said "It's beautiful", which in my mind I knew I was going to buy the Camry. I just gave away my pokeface. He brought back the numbers for the Camry plus what JN Toyota would give me for my trade in and asked me if it was something I would be interested (buying the Camry). When I saw the final price of the vehicle, I said "Yes". When I arrived that morning at the JN Toyota dealership, I was planning on buying a used Camry since it was in my price range but with Jake Davidson and the Toyota Financing dept help, they were able to put a new 2013 Camry XLE V6 in my grasp and I took it. In addition, I am glad to be a returning JN Toyota customer because I will know my Camry will be taken care of during my routine maintenance check ups. Thank you, Felipe Moran More