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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

September 11, 2012

I used to be a service manager at Ford and Chevrolet dealerships. Having said that,I was treated just as I treated people who I delt with. I was a stranger to your dealership, but I was treated as thoug More

by wayjan62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2012 -

Jim Norton Toyota Tulsa responded

Wayne and Janis- We are so happy to hear how pleased you are with your new Prius!!! It's also great to know that you had such a wonderful experience with us!! I'm glad that Blake and Tom took such good care of you and made you feel comfortable and informed during your purchasing process!! We thank you for choosing Jim Norton Toyota and hope to see you soon!

September 08, 2012

Rod Rayl sold me my first Toyota. I was so glad to find he was back with Jim Norton. He is very Honest and I have the utmost Trust and Respect for him. Nick Jones took really good care of all the Financing More

by Kathy Jasper-Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Holmes, Nicholas "Nick" Jones
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for such a great review of our sales, financing, and service departments!! We value these employees greatly and they will be happy to hear your compliments!! We are so thankful for your business, and we look forward to serving you and your Toyotas for many more years to come!

September 07, 2012

To begin, Toyota makes a superior vehicle. For the last 5 years, Jim Norton provided service on our 2000 Toyota RAV4. Their waiting area in the dealership is extraordinary. Comfortable and the cafe is de More

by Tacomamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 07, 2012 -

Jim Norton Toyota Tulsa responded

What fabulous compliments!! Thank you so much!! It is so great to hear that we have continued to earn your business and meet your expectations over the last 5 years. We hope to continue that relationship with you for many more years to come!! We are happy you are enjoying your Tacoma, and look forward to seeing you soon!!

September 07, 2012

We were pleased and impressed with the whole experience. We especially appreciated Darren's efforts and patience on a very hot day. Zack did a great job in explaining all our options as well. All in all, J More

by dmhumph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren "Limey" Playford, Zachary "Zach" Pinney
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Thank you Doug and Marcia!! I'm so happy you had a pleasant experience!! These Oklahoma summer days, getting in and out of those hot cars, can sometimes make it not so much fun!! So I'm happy to hear that Jerry, Zack, and Darren provided you with the best experience possible!! Thank you for taking the time to tell us about it!

September 06, 2012

William was very friendly and knowledgable in his product. He was able to find a truck that matched both my budget and needs. I am very happy with my new Toyota Tundra. I would definitely recommen More

by stephen.friend.71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm so happy William was able to find you exactly what you wanted!!! Thanks for taking the time to tell us about your time with him and the purchase of your new Tundra. I'm so glad you are enjoying it!! Thank you for your business!

September 06, 2012

Rod and Brandon were very friendly and Rod returned my phone calls and emails. he also answered all of my questions. I gave them an excellent rating on everything except their work. I entered a rating of More

by hollywheeler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm happy to hear that Rod and Brandon were able to take care of you and answer all of your questions. As for the window tinting...I apologize about this communication error on our behalf. We have an technician onsite who does window tint. We would be more than happy to get this taken care of for you ASAP. If you can respond with your name, I will have them reach out to you immediately. Thank you.

September 05, 2012

Excellent service during the buying of the 2012 Tundra and trade in of previous vehicle. Both Blake and Brian were courteous and helpful, answering all questions. I would highly recommend Jim Norton Toyot More

by Mauri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm so happy that Blake and Brian took such great care of you!! We hope you are enjoying your new Tundra and look forward to serving you soon!

September 05, 2012

I had a great experience buying a truck. I got a good deal on my tade in and an even better deal on my new tundra I would recommend this dealership to anybody. The staff was great and the sales men I wor More

by crwarnock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback!!! We appreciate it!!! We hope you are enjoying your new Tundra!

September 04, 2012

Both Rod and Tom listened to what I was needing and did ebverything they could to meet my needs. I felt that their main concern was that I got what I needed. This was a two car deal - A RAV 4 lease a More

by slacoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm glad we found exactly what you wanted!!! We hope you are enjoying both of your vehicles!!! I'm happy that Rod and Tom made sure all of your needs were met and that you were completely satisfied!! Thank you!

September 04, 2012

We had a great experience from start to finish with Jim Norton and his excellent and courteous staff. I am especially grateful to Jim personally and to his team of Ramey, Trent and Will, who walked us thr More

by A637708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful words!! I know that everyone will love to hear them!! I'm glad that Ramey, Trent, and Will were able to personally take care of you through the purchasing process. We are happy to serve you and look forward to seeing you soon!!

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