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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

October 25, 2012

Great experience purchasing a new Tundra with J.C. Hergy! He is knowledgable, friendly, patient and enthusiastic! I would highly recommend him to everyone! There was a large inventory with reasonable pricing More

by mark hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Hergy
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

It's great to hear that JC was able to get you into a new Tundra! I'm happy that our inventory had a broad enough selection that you were able to find the perfect one!! Thanks for choosing Jim Norton Toyota!

October 25, 2012

I never felt accosted when I came to through the door and everyone was very friendly. My saleslady, Laura Morse was excellent. She's thorough, never pushy, very confident, easy to talk to, funny. She's very More

by pauladerby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike David, Nicholas "Nick" Jones
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for the feedback. What great words for a car dealer: "easy", "seamless", "great", "never pushy", "thorough" ..... It sounds like everyone is doing a wonderful job at providing excellent customer service! Thank you for telling us about your experience!

October 22, 2012

I purchased a 2011 Camry from Rod in May of 2010, and the experience was very pleasant. At the time of my purchase, Rod told me to look him up when I got my first door ding. Well, two years later, I got ab More

by staffli
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for telling us about your experience!! I love hearing stories of continued customer service after the sale! We pride ourselves on that, and it is great to know that we are achieving it!! I'm happy that Rod got your scratch taken care of! We hope to see you again soon (but hopefully without the scratch!)

October 21, 2012

Joshua was great. He listens well and took me too the Truck I was looking for first and I bought it within an hour or two. More

by Darin Guyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

I'm so happy to hear that you were able to find the exact truck you wanted. I'm glad that Josh took great care of you, and that you had a quick and excellent experience!

October 20, 2012

Thomas Hector is the go to guy if you're looking for a Tacoma. He knows so much about them. Tom Wood was easy to work with. He made sure I was taken care of on the finance and excellent warranties. This d More

by denny.hendrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thanks for telling us about your experience!! I'm glad both Thomas and Tom took great care of you. We sure hope you are enjoying your new Tacoma!!

October 19, 2012

These guys are top notch. Not a single time did I ever feel like they weren't doing their absolute best to get the car that I felt like I deserved. Blake did a fantastic job with being aware of my needs a More

by dogwar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

"Top notch" is a GREAT compliment! Thank you so much!! Zach and Blake will be happy to hear it!! We are so glad that you are enjoying your new car and we were able to meet all of your needs! Thank you for your business!

October 18, 2012

My wife and I have worked with Thomas Hector twice in the past year on purchases. First we came in September of 2011 looking at a new Toyota Highlander. We were looking for our first brand new vehicle, and w More

by redbaronsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike David
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for the detailed review of your experience!! It has so wonderful that you came to us not only once, but twice!! I'm so happy that our team has provided you with continued excellent service. We hope that you continue to come back to Jim Norton Toyota for all of your future needs!! Thank you!

October 16, 2012

This is the fourth car I have purchased from them. The customer service is very good and I get a great car for a fair price. More

by micki.decker.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Oct 18, 2012 -

Jim Norton Toyota Tulsa responded

FOUR cars from JNT!! That is awesome to hear!! I'm so happy that we continue to meet your needs and provide you with great service and a fair price. These are the things we strive for daily!! Thank you so much for your loyalty!

October 13, 2012

This vehicle purchase had an emotional connection that Eduardo was not aware of.I was trading in a 2008 Tundra pickup purchased by my late husband.I had purchased a smaller home which meant a smaller gara More

by J Pettijohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2012 -

Jim Norton Toyota Tulsa responded

I am so happy to hear that Eduardo was able to find you a vehicle to meet your needs. Safety is a top priority, so I'm happy to hear you now have a vehicle that fits comfortably in your new garage. We hope you love your Corolla, and we hope to see you again soon!

October 12, 2012

Mr. Blocker did a great job of preparing everything that we required to complete our toyota purchase in a timely manner. Mr Blocker stayed focused on exactly what product/price and options that we were int More

by mooring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 18, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for your fabulous compliments!! To know that we were "flawless" for you is fantastic! That means every one is doing their job and keeping customer satisfaction as their #1 priority!! Thank you for taking the time to tell us about your experience with Robert!

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