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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,215 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,215 reviews

November 03, 2012

It was a very enjoyable experience. Made buying a new car a pleasure. This is the fourth car we have bought from Jim Norton Toyota. More

by zeligson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for your positive review, and thank you for being such loyal customers! We are happy to hear that buying cars from us is an enjoyable experience for you, and we look forward to seeing you back at the dealership again soon. Hope you are enjoying your newest car! Sara St. John- sara_stjohn@jimnortontoyota.com

November 02, 2012

Steve Krenz was terrific at walking me through the process, especially after I bought the car and needed a tutorial. He was very patient in answering my questions and dealing with the reservations I h More

by janet purinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 14, 2012 -

Jim Norton Toyota Tulsa responded

Janet, thank you for your review! We love hearing great things about our employees, and we are glad that you had such a positive experience with Steve. We hope you are enjoying your new purchase, and please let us know if we can help you with any purchases in the future. Sara St. John- sara_stjohn@jimnortontoyota.com

November 01, 2012

My husband and I recently purchased a vehicle from Jim Norton. And as sometimes happens there was a problem. At first we were brushed off, but once we were transferred to Ms. Pena we were very pleased wit More

by ktmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 14, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We are sorry that you had some problems with your purchase, but very happy that Christie was able to take care of it for you. Thank you for visiting us, and we thank you for your business. Please let us know if there is anything we can help you with in the future. Sara St. John- sara_stjohn@jimnortontoyota.com

October 30, 2012

My wife and I came to the dealership on Brandon's recommendation and he delivered. Upon arrival, Brandon had multiple cars scouted and ready for us to test drive, based on our perceived need. After More

by crmiller10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for your story Cody!! I'm glad to know that Brandon was able to find a car that met your exact needs!! We hope you are enjoying your Traverse and we thank you so much!

October 30, 2012

My experience at Jim Norton was great. This was the second vehicle that I have purchased from JNT and was the primary reason why I returned this time around. Kevin Metzinger was very helpful and was a More

by pkeim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for the great recommendation!! We sure love hearing from return customers!! It's great to know that we have continued providing you excellent service and a wonderful purchasing experience. Thank you for taking the time to tell us about it!

October 30, 2012

Very pleasant experience working with Steve. Came in to exchange the FJ Cruiser for another Toyota and Steve was excellent: not pushy, honest opinion, gave the space, time to think and act. Worked very pat More

by Rdellecase
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

What a wonderful review!! Thank you for telling us about your experience with Steve!! It sounds like he is delivering that unmistakable customer service that we strive for every day at Jim Norton Toyota. He will appreciate all the kind words, and of course having you send him a friend needing a new vehicle as well!! Thank you for your business and great recommendation!

October 30, 2012

The experience at Jim Norton was great. Deny has a great attitude and work ethic to help find you the right vechile you are looking for, the paper work part with Jonathan was smooth and helpful in explainin More

by ACronander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Fabulous to hear that you had a "great" experience!! I'm glad that Denys and Jonathan took great care of you! We look forward to seeing you soon!

October 27, 2012

Richard Haase ALWAYS goes above and beyond for us! He has come in on his day off even to work with us when we can come in. More

by Kjarman
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase, Richard Haase
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Richard is a great employee, and he will be happy to see this compliment from you. Thank you, and we hope we can continue serving you!

October 25, 2012

Great experience purchasing a new Tundra with J.C. Hergy! He is knowledgable, friendly, patient and enthusiastic! I would highly recommend him to everyone! There was a large inventory with reasonable pricing More

by mark hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Hergy
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

It's great to hear that JC was able to get you into a new Tundra! I'm happy that our inventory had a broad enough selection that you were able to find the perfect one!! Thanks for choosing Jim Norton Toyota!

October 25, 2012

I never felt accosted when I came to through the door and everyone was very friendly. My saleslady, Laura Morse was excellent. She's thorough, never pushy, very confident, easy to talk to, funny. She's very More

by pauladerby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike David, Nicholas "Nick" Jones
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for the feedback. What great words for a car dealer: "easy", "seamless", "great", "never pushy", "thorough" ..... It sounds like everyone is doing a wonderful job at providing excellent customer service! Thank you for telling us about your experience!

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