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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,215 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,215 reviews

November 17, 2012

Richard did a great job at putting me at ease in purchasing my car. I hadn't been in the market for a car for over 14 years and he made the process very pleasant and timely. I was driving out of t More

by sbuchanan1055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase
Nov 19, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for the great review, and thank you for trusting us to help you purchase a new car after so many years! Customer service is our top priority, and we are thrilled that we were able to meet your expectations. We are very lucky to have Richard as part of our team. Please let us know if there is anything we can do to make your experience even greater! Sara St. John- sara_stjohn@jimnortontoyota.com

November 13, 2012

Darrin stayed late to help work the deal for me. Did not feel like a salesman, but a friend that wanted me to get in the vehicle of my choice. I was undecided between Ford Or a Toyota. Ford lost because o More

by Bass Cat 85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren "Limey" Playford
Nov 13, 2012 -

Jim Norton Toyota Tulsa responded

Thanks for your great review, Brent. We really appreciate you taking the time to give Darrin such positive feedback. He really is an asset to our team, and we are glad he made you feel relaxed and ready to buy with no pressure. We hope you are enjoying your new Tundra! Sara St. John- Sara_stjohn@jimnortontoyota.com

November 13, 2012

Rod Rayl was great. He pre-inspected the jeep for me before I drove up and he gave me a very honest opinion on the jeep and negotiation on the price was great. Will Franklin was very professional and v More

by jd9452000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2012 -

Jim Norton Toyota Tulsa responded

Glad to hear you had a positive experience at our dealership! We strive to make our customers happy and give them honest, good deals. Thanks for the great review, and we hope you are enjoying your new Jeep! Hope to see you at the dealership again soon. Sara St. John- sara_stjohn@jimnortontoyota.com

November 13, 2012

Great to work with this dealership. I purchased a 2013 Highlander and working with Rod was easy and stress free. Thanks for your patience and assistance. We were so impressed with this dealership that w More

by johnson101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
Nov 14, 2012 -

Jim Norton Toyota Tulsa responded

Thanks for the great review! We are happy that we were able to impress you with our customer service, and glad that you enjoyed working with Rod, Zach and Jonathan. Enjoy your 2012 Highlander, and come see us soon for the Tacoma Truck! Check out our Facebook and Twitter Pages for exclusive deals and updates. Sara St, John- sara_stjohn@jimnortontoyota.com

November 12, 2012

My Sales Consultant, Blake Smith and Business Manger, Nick Jones, were excellent. Both were very thorough, never pushy, very confident, and easy to talk to, funny. They were very approachable, answered a More

by Rgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Nov 13, 2012 -

Jim Norton Toyota Tulsa responded

We are glad to hear that you had such a great experience with us! Blake and Nick are wonderful employees and we are lucky to have them. Thank you for your review, and please let us know if there is any way we can help you in the future! Enjoy your new car! Sara xx. John- Sara_stjohn@jimnortontoyota.com

November 10, 2012

Kevin was FANTASTIC! I would recommend him and Jim Morton Toyota to anyone buying a car! We appreciated his knowledge about Toyota! WE LOVE our Highlander! Thanks Kevin! More

by careycorbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Metzinger
Nov 13, 2012 -

Jim Norton Toyota Tulsa responded

Thanks for the review, Carey! We are glad you are enjoying your Highlander, and that you had a great experience working with Kevin. We hope to see you back at the dealership soon. Sarah St. John- Sara_stjohn@jimnortontoyota.com

November 09, 2012

Blake Smith was our salesman, he is great ! We bought a new 2012 Highlander with no pressure, he answered every question we had. He is an extremely friendly saleman. I appreciate him not being pushy, just More

by JenDee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2012 -

Jim Norton Toyota Tulsa responded

Thanks for your post! Blake is a great addition to our team, and we are glad that you enjoyed working with him. We are always pleased to hear that our customers felt no pressure when buying a car, and we hope you are loving your new 2012 Highlander! Hope to see you back at Jim Norton Toyota again! Sara St. John- Sara_stjohn@jimnortontoyota.com

November 08, 2012

We believe Jim Norton Toyota has the bar when it comes to dealing with car dealerships. Terry listened to our needs, showed us what he had, and let us make the decision without any hipe or pressure. It was More

by cgtulsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Terry Howard
Nov 13, 2012 -

Jim Norton Toyota Tulsa responded

Thanks for the great review! We strive to have each customer walking away feeling happy with their purchase and experience, and glad that Will and Terry were able to do that for you. We hope you are enjoying your car, and please let us know if there is anything we can do for you in the future. Sara St. John- Sara_stjohn@jimnortontoyota.com

November 08, 2012

My visit to Jim Norton Toyota in Tulsa was great. The sales person Rod Rayl was very helpful in helping me to acquire my 2002 Dodge Stratus R/T. The service was exceptional, and the pricing was low. I wo More

by jacob.chrapla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2012 -

Jim Norton Toyota Tulsa responded

Jacob, We appreciate your positive review and thank you for putting the time into writing it! So glad that you had a great experience working with Rod, and even more glad that you are happy with your purchase. Please let us know if there is anything we can do for you in the future. Sara St. John- Sara_stjohn@jimnortontoyota.com

November 06, 2012

Without a doubt THE BEST customer service I have ever had. Not only did I get exactly what I was looking for, but other employees came over to tell us we qualified for rebates we didn't know about. More

by bikerpug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write an awesome review for us! We strive for excellent customer service, and we are glad that you had a great experience working with our team! Steve and Robert are great employees. We hope to see you back at the dealership soon. Sara St. John- sara_stjohn@jimnortontoyota.com

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