Jim Norton Toyota Tulsa

This was my first time ever to go looking for a new car and JP was THE BEST salesman to work with. I would recommend him to anyone who is buying a car. He made me feel so welcome and really made sure I und and JP was THE BEST salesman to work with. I would recommend him to anyone who is buying a car. He made me feel so welcome and really made sure I understood the care before I left the lot. He has such a great and welcoming personality he made me feel like I needed to buy a new car all the time. I am so thankful he walked up to us and introduced himself to my grandfather and I. Thank you JP for making this experience such a breeze and exciting. You are the best out there and keep up the good work, you are a wonderful person! (: More

Visited with Blake Smith on two occasions about a month apart. He was very helpful in getting us just what we wanted without sales pressure. apart. He was very helpful in getting us just what we wanted without sales pressure. More

I purchased a 2013 Toyota 4runner Limited and my purchasing experience was very pleasant, I was treated with dignity and respect all through out the entire process to include the negotiation phase. purchasing experience was very pleasant, I was treated with dignity and respect all through out the entire process to include the negotiation phase. Kevin Metzinger, Will Franklin and Brian Smith were professional, knowledgeable, patient and straight shooters. I was treated poorly at another dealership which resulted in my visiting Jim Norton and I couldn't be more the pleased with the service provided, my purchase and the deal which was negotiated. I will definitely return for future purchases, Hopefully Jim Norton will retain these valuable assets to the company. More

JP was a great salesman to have as my first car salesman. I spoke to him before I went to the dealership about what I was looking for in a car and he immediately found several options that were well within I spoke to him before I went to the dealership about what I was looking for in a car and he immediately found several options that were well within my price range. He promptly met me when I went to Jim Norton and had researched the car I was interested in before I got there so he knew the answer to every question I had. I only managed to stump him with one question and he was still able to answer it within a few minutes. He was very friendly and didn't try to sell me every car I looked at. He was interested in making sure I got the car I needed that I could afford. I had a question about my car about a month after I drove it off the lot and brought it in to him and he helped me find the answers as quickly as possible. More

Jerrod met us in the parking lot and answered our questions about their Camry Hybrid Inventory. He took us for a test drive and was very knowledgable about the car. He answered all our questions, w questions about their Camry Hybrid Inventory. He took us for a test drive and was very knowledgable about the car. He answered all our questions, without any high pressure. We had just come to look but ended up purchasing that night thanks to Jerrod's help. Zach Pinney in finance was also great. He explained our options. We will definitely use this dealership again. More

We found the entire experience at Jim Norton Toyota, to be exceptional. From the moment we stepped into the dealership, the entire staff made us feel welcome. We had already done our vehicle research on be exceptional. From the moment we stepped into the dealership, the entire staff made us feel welcome. We had already done our vehicle research on the Jim Norton website, and knew what we were looking for, what we wanted from our trade-in, and what we were willing to pay, Dain Livingston and the entire team exceeded our expectations, on our trade-in value, and the final price of our Highlander. From that point forward, we were very pleasantly surprised. We expected the high pressure to arrive during the financing discussions, but that did not happen. Brian Smith was a joy to work with; making us feel more like family than customers. I would highly recommend visiting Jim Norton Toyota for your next vehicle purchase, and be sure to talk with Dain and Brian. More

My husband and I began our search for a new Toyota Highlander at Jim Norton Toyota. Jerrod greeted us in the parking lot and asked us if he could help. I explained we were just beginning our search fo Highlander at Jim Norton Toyota. Jerrod greeted us in the parking lot and asked us if he could help. I explained we were just beginning our search for a new Highlander and described what we wanted and our price range. He listened to what we wanted and then said he had a Highlander that would fit our request. We took it for a test drive and liked it. Jerrod did not high pressure us at all and was very interested in ensuring that our needs were met. He was friendly throughout the process and helped us to make a deal that suited us. We love our Highlander and truly had not planned on buying one that day, but with Jerrod's help, we found exactly what we were looking for. Judy Mc More

As first time car shopper, Dustin took the time to explain and answer all my questions and concerns. He was of great help to me. explain and answer all my questions and concerns. He was of great help to me. More

I was looking for a pick-up to replace my Tundra. I had met Thomas at the dealership and was impressed by his product knowledge. Thomas acted like I was the most important in the dealership. He took a lo met Thomas at the dealership and was impressed by his product knowledge. Thomas acted like I was the most important in the dealership. He took a lot of time in showing me Tacoma's, not just on the dealer lot but in other areas where I could get exactly what I wanted. I found the truck I wanted but it was out of town. Thomas made it happen ASAP. I have bought a lot of cars over the years, but never had the true customer service Thomas provided. Michael Smith More