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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

April 26, 2013

Derek was very polite and helpful showing us Highlanders. He had everything fixed we requested and wasn't pushy. He took the time to let us look the car over and test drive it several times. We were very sa More

by CR2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for sharing your experience with us! Derek is a great employee, and we are happy that you enjoyed working with him! The Highlander is a great vehicle, and we are glad that you were able to test drive it and find what you were looking for! Let us know if there's anything else we can help you with! Sara St. John- sara_stjohn@jimnortontoyota.com

April 24, 2013

Josh is friendly and accommodating. His diligence in searching for and finding the perfect vehicle for our needs is greatly appreciated. We will certainly recommend him to family and friends. More

by Ward will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2013 -

Jim Norton Toyota Tulsa responded

It's great to hear that Josh was friendly and accommodating during your visit with us! He is a great employee who goes above and beyond to help his customers! Thank you for recommending us to others and for sharing your experience with us! We hope you are loving your new purchase! Sara St. John- sara_stjohn@jimnortontoyota.com

April 24, 2013

Robert Osborn and the entire sales staff was more than willing to make a deal happen. After ridiculous delay on my behalf, THEIR efforts are what made EVERYTHING stay together. Jim Norton's team went way More

by JohnniePhelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Nicholas "Nick" Jones, Darrell Brown
Apr 25, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review, Johnnie! We are glad that you are happy with your experience! We understand that each of our customers have different needs, and we never want them to feel pressured. We don't mind being patient and waiting until you're ready. It's great that you liked working with Robert and our team, and we hope you are loving your new purchase. Please let us know if there is anything else we can help you with. Sara St. John- sara_stjohn@jimnortontoyota.com

April 18, 2013

Had a great shopping experience. The Mike was great to work with. He worked hard to track down the exact truck i wanted, and have it shipped in within a day or two. Jon in the financial dept worked hard More

by scup27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! We are happy that Mike was able to find the exact truck you were looking for! It's great to hear that Jon was able to get you the payments that you wanted and that the loan process was simple! We hope you are enjoying your new purchase, and please let us know if there is anything else we can help you with! Sara St. John- sara_stjohn@jimnortontoyota.com

April 10, 2013

Michael was very sweet and helpful.He patiently listened to our preferences and helped us find the vehicle that matched all the criteria.It was a pleasure having him as our sales consultant.I wish him all t More

by RamisaFairooz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 11, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We are happy that you enjoyed working with Michael, and that he was able to find you the vehicle that fit your needs! He is a great employee who truly cares about each of his customers! Thanks for coming in to see us, and we hope you are loving your new purchase! Sara St. John- sara_stjohn@jimnortontoyota.com

April 07, 2013

We have purchased three Camrys from Steve. Being seniors we need someone who has knowledge and patience. Steve posesses those characteristics. He understands that the dealership and the customer must expe More

by butterfield2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Krenz
Apr 08, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review, Kay! We strive to have patient and helpful employees, and we are pleased to hear that Steve was exactly what you were looking for in a salesman! We hope you are enjoying your new Camrys, and please let us know if there is anything else we can help with! Sara St. John- sara_stjohn@jimnortontoyota.com

April 05, 2013

Jean-Paul was was an amazing salesman who helped me find the exact Corolla I was looking for. He was friendly, courteous, funny and always had a smile on his face. When I went to pick it up he helped me More

by irocori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2013 -

Jim Norton Toyota Tulsa responded

It's great to hear that JP was able to find you the perfect Corolla! He is an excellent employee who is customer oriented and willing to go above and beyond. Thank you for being a loyal customer and choosing us for your purchases! We hope you are loving your new Corolla, and please let us know if there is anything else we can help with! Sara St. John- sara_stjohn@jimnortontoyota.com

April 05, 2013

Went to Jim Norton to puchase a new Tundra, with an idea of what I wanted. Robert Blocker our salesman was very knowledgable and attentive. After a short period I Had the vehicle I wanted with no hassles. W More

by mech1steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 05, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your great review! We are pleased to hear that Robert was helpful on both of your visits with us! We appreciate that you chose us to purchase your Tundra, and that you find us to be the best in the area! We strive for excellent customer service, and we are pleased that Robert was able to show you! Enjoy your new truck! Sara St. John- sara_stjohn@jimnortontoyota.com

April 04, 2013

I have purchased 4 toyotas in the past 4 years. I travel some 50,000 miles a year around the country, driving. I have had my service done on every recommended interval so I have seen quite a few dealershi More

by zozimus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike David
Apr 04, 2013 -

Jim Norton Toyota Tulsa responded

What a fantastic review! We are delighted that after all of the many dealerships you have visited for purchasing and servicing, that you would rate us the highest! We truly strive for excellent customer service, and we always work hard to meet each of our customers' needs. Thank you for coming in to see us and recommending us to others! We truly appreciate your business. We hope you are loving your newest Toyota, and as always, let us know if we can help you with anything! Sara St. John- sara_stjohn@jimnortontoyota.com

April 04, 2013

I was impressed with Jean Paul immediately as he greeted me in the rain. Friendly, funny, and welcoming. Forrest Wilson was asked to take me on my second test drive as Jean Paul was pulled away by the man More

by egeisler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 04, 2013 -

Jim Norton Toyota Tulsa responded

We are happy to hear that JP and Forrest were able to help you and your daughter with your purchase! They are both great employees, that rain or shine are always there for their customers! We never want our customers to feel pressured into a sale, and we are glad that you never felt pressured. Thank you for your review, and thank you for coming in to see us! Please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

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