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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

May 29, 2013

My mom & I were traveling back to Texas from Minnesota when my car broke down in Tulsa on a Saturday. I called the Jim Norton Dealership and spoke with the service manager, Bob Hallam, who list More

by cheribou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hallam
May 30, 2013 -

Jim Norton Toyota Tulsa responded

Cheri, We are so happy that we were able to help you! We know how scary it is to break down in a place that you aren't familiar with, and we always try to do what we can to help! Bob truly is a team player, and he goes above and beyond for his customers. We hope your vehicle is running in top shape now, and if you're in the area again, come say hello! Sara St. John- sara_stjohn@jimnortontoyota.com

May 26, 2013

We were in the market to trade our 2012 Toyota Highlander for a 2013 Toyota Rav4. After a disappointing experience at our local Toyota dealership we drove to Tulsa's Jim Norton Toyota. Upon arrival, JP gre More

by oostie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! We are pleased to hear that we were able to show you what a great experience can look like at a car dealership! JP is an excellent employee, and he really takes the time to get to know his customers and help them find exactly what they are looking for. It is always our goal to provide excellent customer service, and we truly care about each of our customers. Thank you for coming in to see us, and we hope you are loving your new 2013 Toyota RAV4! Sara St. John- sara_stjohn@jimnortontoyota.com

May 21, 2013

Mr Casey was extremely friendly and very knowledgeable about all vehicles we wanted to see and compare. Was able to view all stiles we were interested in and was able to make a great deal on the one we ha More

by Johndm2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2013 -

Jim Norton Toyota Tulsa responded

We're pleased to hear that Josh was friendly and knowledgeable for you during your visit! He is a great employee and is good at getting his customers exactly what they are looking for. We hope you are enjoying your new purchase! Thanks for your review! Sara St. John- sara_stjohn@jimnortontoyota.com

May 20, 2013

Derek Brown went above and beyond the normal to ensure that both my requests and the dealership's needs were well respected in ways that were win/win for both parties. Derek is a can-do, friendly, person More

by ldsears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! We're pleased to hear that Derek went above and beyond for you and that he was friendly and helpful! He is a wonderful employee. We hope you are loving your new purchase, and please let us know if there's anything else we can help with! Sara St. John- sara_stjohn@jimnortontoyota.com

May 20, 2013

We recently purchased a new 2013 Toyota Sienna from Jim Norton. Derek Brown and Robert Blocker helped us purchase our vehicle. Derek was very helpful, and worked hard to meet us on our schedule. He quic More

by GC00001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2013 -

Jim Norton Toyota Tulsa responded

What a great review! We are happy to hear that Derek and Robert were accommodating, and that they were able to communicate with you the way you like to! It is always our goal to adapt to our customers in any way necessary to find them the perfect vehicle. We hope you are enjoying your new purchase, and we look forward to seeing you next week in our service department! Let us know if there's anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

May 12, 2013

In all of our car buying experiences we have never been treated so well. We say without hesitation that Jim Norton Toyota is our new home for car buying, maintenance, and service. A special thanks to Der More

by mmain1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 13, 2013 -

Jim Norton Toyota Tulsa responded

We're pleased to hear you found a new home with us! Our team works hard to provide excellent customer service, and we truly care about each of our customers and their families. It's great that Derek and Brian were helpful, and we hope you are loving your new purchase! Please let us know if there is anything else we can help you with! Sara St. John- sara_stjohn@jimnortontoyota.com

May 11, 2013

Flew out from California to purchase vehicle found on Flew out from California to purchase vehicle found on EBAY. Josh helped me through the whole process and answered all my questions. Zach helped me More

by kare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
May 13, 2013 -

Jim Norton Toyota Tulsa responded

What an excellent review! We're glad our team was helpful in getting you your next Toyota! Josh and Zach are excellent employees, and we're happy that they were able to answer your questions and get you through your purchase smoothly! Thanks for coming all the way from California to see us! Let us know if there's anything else we can help with! Sara St. John- sara_stjohn@jimnortontoyota.com

May 06, 2013

These people were so helpful and so polite. Kept us informed on everything. Would highly recomend them in fact I have. Thanks guys did a great job!!!!!!!!!! Kirby and Mary More

by MAE0521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Whittenberg
May 07, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your kind review! We are so happy that you enjoyed working with our team, and that they were helpful and polite! Excellent customer service is something we strive for, and we thank you for recommending us and our service to others! Let us know if there is anything else we can help you with! Sara St. John- sara_stjohn@jimnortontoyota.com

May 04, 2013

We had our car in for service, just looking a new cars. Robert Osborn showed me the value of buying a Prius v. Terrific Salesman, patient and courteous. More

by fhcarol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for coming in to see us! We're glad to hear that Robert was helpful for you, and that he was able to show you all of the great features of the Prius V! He is a great employee, and we are lucky to have him! We hope you are loving your new purchase. Please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

April 30, 2013

Robert Whittenberg is the sales men that you are looking for to help you with your next vehicle purchase. He listened to every thing that I wanted and helped me with the best vehicle. He was with me from th More

by silverwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Whittenberg
May 01, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for sharing your experience with us! It's great to hear that Robert was helpful in getting you exactly what you were looking for! He is a great employee who truly cares about his customers! Thanks for coming in to see us, and we hope you are enjoying your new 2013 Toyota Tundra! Sara St. John- sara_stjohn@jimnortontoyota.com

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