Jim Norton Toyota Tulsa

Everyone we encountered at Jim Norton Toyota was professional, helpful, and polite! Our sales consultant was Jean Paul (J.P.) Barjon, and I can't say enough nice things about J.P. He thoughtfully professional, helpful, and polite! Our sales consultant was Jean Paul (J.P.) Barjon, and I can't say enough nice things about J.P. He thoughtfully considered the vehicle criteria that were important to us. He expertly steered us to a number of vehicle options that met our criteria. He genuinely wanted us to find the right vehicle for us, irrespective of whether he had that car available. We are thrilled that we ended up with a 2014 4Runner that perfectly suits us. Once we selected the right car, Will Franklin and Sean Walsh were also great to work with to close and finance the transaction. More

From the first moment we contacted Jim Norton Toyota of Tulsa we were treated with the utmost respect and kindness. My husband spoke with Richard Haase on the phone and we made arrangements to travel to T Tulsa we were treated with the utmost respect and kindness. My husband spoke with Richard Haase on the phone and we made arrangements to travel to Tulsa to look at a car I had seen on their internet site. We were greeted on arrival and quickly knew we were in the right place. We were offered comfortable seating and waiting mere moments until we were shaking hands with Richard. He was a friend from the start. Just truly a nice guy. He quickly took us to the car and I fell in love with it on first sight. He was very informative on the test drive, explaining all the features and taking care to answer all of our questions. We were then taken back to the dealership to see "Shaggy". He explained all of the paperwork and worked with Nick Jones to arrive at a payment plan we could easily work with. Nick definitely went the "extra mile", as did "Shaggy", in getting our payments right where we needed them to be. We also were able to purchase warranty, which gives us insurance against major repair costs. Richard, Shaggy and Nick were a team of friends who worked with us to make this purchase pain free. I couldn't be more pleased with the service we received from Jim Norton Toyota Tulsa. More

I just want to thank Sarah Drain and Hans Hulsman for all their help in my new car buying experience. Sarah was extremely helpful through every step of the process and willing to help out and answer any ques their help in my new car buying experience. Sarah was extremely helpful through every step of the process and willing to help out and answer any questions that I had. There was an issue with the truck and Sarah and Hans were very quick to make sure that I was taken care of and made sure that I was satisfied with my purchase. The quality of work that was done is top notch and you cannot even notice that work was done! Christie Pena is amazing and a pleasure to work with. She made sure that I did not leave the dealership until I was 150% satisfied and I am. I will definately be coming back for my service and any future purchases I plan to make. Thanks you Jim Norton for exceeding my expectations! More

Everyone I worked with was amazing! They all worked hard to get me the best deal! Zach was excellent in explaining everything I needed to know about my purchase! Kevin worked very hard to get me a great dea to get me the best deal! Zach was excellent in explaining everything I needed to know about my purchase! Kevin worked very hard to get me a great deal! Will the sales manager was awesome as well! I would recommend this dealer to everyone!! More

Dustin was terrific to work with. Very informative and courteous!! Love my new Highlander and Dustin made sure I was able to understand all the bells and whistles. courteous!! Love my new Highlander and Dustin made sure I was able to understand all the bells and whistles. More

JP, also recognized as "The Sharped Dressed man", was really great to deal with at Jim Norton Toyota. We are long time buyers, but first time customers of Jim Norton. We originally stopped at man", was really great to deal with at Jim Norton Toyota. We are long time buyers, but first time customers of Jim Norton. We originally stopped at the dealership on a cold, rainy evening to peak at Toyota 4-Runner. JP stood in the rain and took the time to show us all of the features of the vehicle and treated us as a valued customer. We never felt any pressure to buy and he gave us the space to talk privately about the potential purchase. After test driving and researching other makes and models at many different dealers, we returned about 2 weeks later to look at a Sequoia. JP immediately remembered us from the prior visit. He was very knowledgeable of the features on the Toyota Sequoia, as he was any of the other vehicles we discussed. He was very patient and took all of the time necessary to answer questions and take multiple test drives of the vehicle, always leaving us with the assurance the next step was our decision. We definitely took note of his customer service and friendliness, which was greatly appreciated. We would not hesitate to recommend JP to friends, family or anyone looking to buy a Toyota. More

Tim McNabb has done everything to make our experience wonderful. He always put our needs and concerns first, and made sure we were treated right and left happy. I really can't say enough good things abou wonderful. He always put our needs and concerns first, and made sure we were treated right and left happy. I really can't say enough good things about him. He is genuinely caring and nice, and made sure I got a good deal on my first college car. I recommend him to anyone who wants a good experience under a low-pressure environment! Thanks so much for doing everything in your power to make us satisfied and happy customers for life! More

Tim Reed was great! Knowledgeable and friendly. Tim Reed was great! Knowledgeable and friendly. Wasn't pushy during the test drive, letting us drive how we felt comfortable and not telling us to Tim Reed was great! Knowledgeable and friendly. Wasn't pushy during the test drive, letting us drive how we felt comfortable and not telling us to gun it or do sharp turns, unlike some others we've tested with. We are loving the car and I recommend the Toyota brand to all. However the Finance Rep was pushy wanting us to go through Toyota Financing. We already told him we are going through our own Credit Union. The first offer was acceptable, it is a service you provide and you offering it. However the additional pushes were off-putting to say the least. The Car is my Wife's and she said that she didn't want to hear it but he continued on making us sit through a long presentation on top of calling her "Crazy" for "not wanting to save money" through their program. During the presentation I looked into reviews of the service on my smartphone and the reviews, which only strengthened my feeling on not wanting to go with the financial services. If I were buying for myself that experience in the finance office alone would have made me walk out and not buy. More

Lee Heffner was the most caring, non-pushy sales guy I ever met. He knew the products and really helped make the experience fantastic. If you or your friends have ever considered a Toyota - new or used ever met. He knew the products and really helped make the experience fantastic. If you or your friends have ever considered a Toyota - new or used - please connect with Lee Heffner! My new Tundra was exactly the truck I was looking for. Lee helped me understand subtle nuances and value built in between other vehicles I was considering. Ford F-150 among them. Lee had a "no push" attitude, and allowed me time to look, ask questions, and arrive at my own conclusion that the Tundra had all the features I wanted. Including better quality, inherent to Toyota, and I was able to work out the financing that made sense to me and more importantly, to my wife! Make sure you ask for Lee Heffner to help you find and to buy/lease your next Toyota vehicle. His gentle, caring nature made it a pleasure to do business with Jim Norton! More