Jim Norton Toyota Tulsa

We found the entire experience at Jim Norton Toyota, to be exceptional. From the moment we stepped into the dealership, the entire staff made us feel welcome. We had already done our vehicle research on be exceptional. From the moment we stepped into the dealership, the entire staff made us feel welcome. We had already done our vehicle research on the Jim Norton website, and knew what we were looking for, what we wanted from our trade-in, and what we were willing to pay, Dain Livingston and the entire team exceeded our expectations, on our trade-in value, and the final price of our Highlander. From that point forward, we were very pleasantly surprised. We expected the high pressure to arrive during the financing discussions, but that did not happen. Brian Smith was a joy to work with; making us feel more like family than customers. I would highly recommend visiting Jim Norton Toyota for your next vehicle purchase, and be sure to talk with Dain and Brian. More

My husband and I began our search for a new Toyota Highlander at Jim Norton Toyota. Jerrod greeted us in the parking lot and asked us if he could help. I explained we were just beginning our search fo Highlander at Jim Norton Toyota. Jerrod greeted us in the parking lot and asked us if he could help. I explained we were just beginning our search for a new Highlander and described what we wanted and our price range. He listened to what we wanted and then said he had a Highlander that would fit our request. We took it for a test drive and liked it. Jerrod did not high pressure us at all and was very interested in ensuring that our needs were met. He was friendly throughout the process and helped us to make a deal that suited us. We love our Highlander and truly had not planned on buying one that day, but with Jerrod's help, we found exactly what we were looking for. Judy Mc More

As first time car shopper, Dustin took the time to explain and answer all my questions and concerns. He was of great help to me. explain and answer all my questions and concerns. He was of great help to me. More

I was looking for a pick-up to replace my Tundra. I had met Thomas at the dealership and was impressed by his product knowledge. Thomas acted like I was the most important in the dealership. He took a lo met Thomas at the dealership and was impressed by his product knowledge. Thomas acted like I was the most important in the dealership. He took a lot of time in showing me Tacoma's, not just on the dealer lot but in other areas where I could get exactly what I wanted. I found the truck I wanted but it was out of town. Thomas made it happen ASAP. I have bought a lot of cars over the years, but never had the true customer service Thomas provided. Michael Smith More

Great people selling great products... The auto department does a great job..very friendly from min you walk in... They make experience enjoyable and time flys bye... department does a great job..very friendly from min you walk in... They make experience enjoyable and time flys bye... More

Very friendly courteous. Plan to spend the day to make a deal though. Overall a very good experience. Trevor Geiger, salesman was great. Did not try the hard sell. Allowed me the opportunity to compare. deal though. Overall a very good experience. Trevor Geiger, salesman was great. Did not try the hard sell. Allowed me the opportunity to compare. More

Tami greeted on the lot with a casual demeanor, a smile, and a light hearted comment about the weather. We had just a leftToyota dealership across town (and were in awe of the poor service). Tami inquired and a light hearted comment about the weather. We had just a leftToyota dealership across town (and were in awe of the poor service). Tami inquired what we're we looking for, we were not dead set on a specific car , and needed To stay within our budget, First we were amazed she knew every car on the lot. she started low and showed us an amazing car even lower then our budget. As test drives went on we got a chance to know Tami, we need time to think , decided we needed something different. We found what we wanted , did a bit haggling, and I have to say by the time we got the haggling part, our comfort level with Tami , was one of genuine care and concern that we get the car we could afford and that we really wanted , if it wasn't the in front of us we can keep looking, they have such good selection to chose from. She made the entire experience enjoyable. Thanks again Tami. More

Robert was very pleasant, helpful and informative. He explained every item very precise and was very clear explaining things that could be understood. We walked through and looked at everything on the explained every item very precise and was very clear explaining things that could be understood. We walked through and looked at everything on the vehicle then he explained things inside the vehicle. I am very pleased with the attitude and overall knowledge of Jim Norton's dealership and Robert Whittenberg was exceptionally professional. More

JP Barjon gave us an exceptional experience at buying a car. He was extremely responsive and attentive. If he did not know the question he found it out very quickly. JP is very friendly and a pleasure to w car. He was extremely responsive and attentive. If he did not know the question he found it out very quickly. JP is very friendly and a pleasure to work with. I would high recommend JP when purchasing a car. Hans Hulsman was very responsive and attentive too. He got me all the information I needed and quickly. Hans was a pleasure to do business with. More