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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,303 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,303 reviews

February 18, 2014

Great people to work with, very friendly and honest, would certainly recommend. Steve was great to work with and not "pushy", Josh completed the financial end of the transaction with honesty and fairne More

by 123djc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2014 -

Jim Norton Toyota Tulsa responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that Steve did a great job is really nice to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Have fun driving your new vehicle. Sara St. John- sara_stjohn@jimnortontoyota.com

February 16, 2014

Both reps did a great job of handling our purchase. My wife and I actually went there to purchase a Toyota 4 Runner. Before we left, we made a arrangements to purchase a 2014 4 Runner and while we were t More

by Twillis66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Feb 19, 2014 -

Jim Norton Toyota Tulsa responded

Thanks for this great review! Joshua and Brandon truly know their stuff. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Enjoy driving your Toyota Tundra. Sara St. John- sara_stjohn@jimnortontoyota.com

February 16, 2014

Justin Mayer was recommended to me, as a salesperson, by my daughter, who had a wonderful experience with Justin as a salesperson and Nick as the finance manager. Since I live an hour away from the dealersh More

by HesterBurton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Feb 19, 2014 -

Jim Norton Toyota Tulsa responded

Hester, thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Jim Norton Toyota Tulsa, we always strive to provide the utmost in quality and customer satisfaction, and we are glad to hear that Justin and Nick were both professional and extremely helpful in getting you your new Corolla. We look forward to assisting you with your future sales and service needs. Sara St. John- sara_stjohn@jimnortontoyota.com

February 15, 2014

Salesman was friendly, honest and reliable. Great price for vehicle and great customer service. From salesperson to finance department -friendly, courteous and easy to deal with More

by Tjm1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin mosely
Feb 19, 2014 -

Jim Norton Toyota Tulsa responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Have fun driving your new vehicle. Sara St. John- sara_stjohn@jimnortontoyota.com

February 14, 2014

Brandon was upfront regarding the pricing from the "get go" which I much appreciated. In addition, he wasn't "pushy" but had the right balance between representing the dealership and serving me. I t More

by highlander3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Feb 19, 2014 -

Jim Norton Toyota Tulsa responded

We love hearing about customers that have a great experience at Jim Norton Toyota Tulsa, and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Brandon will be glad to hear that he was able to provide you with a great sales experience. Please feel free to contact us if you have any questions on your new vehicle. Sara St. John- sara_stjohn@jimnortontoyota.com

February 12, 2014

I have always purchased my vehicles from Jim Norton. This was my 6th car purchase from this location and there is a reason, first of all you can't beat Toyota quality and this locations customer service More

by angela1613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Jim Norton Toyota Tulsa, we always strive to provide the utmost in quality and customer satisfaction, and we are glad to hear that you enjoyed working with Robert Blocker and Joshua Casey on your recent purchase. We look forward to assisting you with your future sales and service needs. Sara St. John- sara_stjohn@jimnortontoyota.com

February 12, 2014

I purchased a 2014 Toyota Sequoia from Jim Norton Toyota. Colton Barnaby was the salesman. He did a great job and was very knowledgable about the vehicle. I was pleased with the deal he was able to work for More

by steveg777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike David
Feb 13, 2014 -

Jim Norton Toyota Tulsa responded

Steve, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Colten Barnaby is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congrats on your new 2014 Toyota sequoia! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Sara St. John sara_stjohn@jimnortontoyota.com

February 08, 2014

Joshua Casey was very pleasant to work with. He was very patient with us and explained every thing so good. Very awesome young man. I will surly recommend Jim Norton Toyota!! More

by Lighthouse1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 10, 2014 -

Jim Norton Toyota Tulsa responded

I am happy to hear that your time spent with Joshua Casey was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new vehicle! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sara St. John- sara_stjohn@jimnortontoyota.com

February 06, 2014

One of the guys was pre-occupied with his cell phone and the other mislead me on what came with the vehicle ie: key pods, and lacked knowledge of the vehicle. But all in all, I was pleased with the purchas More

by Kevinkth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 07, 2014 -

Jim Norton Toyota Tulsa responded

Kevin, thank you for taking the time to provide this feedback.  Our customers are our greatest asset and we value your business.  Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Sara St. John sara_stjohn@jimnortontoyota.com

February 02, 2014

We recently purchase the new 2014 highlander from Jim Norton Tulsa. All price negotiations were done over the phone. Jerry was great with us and he didnt haggle us. Forest Wilson was just a pleasure to More

by dmehta31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
Feb 03, 2014 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that we were able to meet your needs.  At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers.  We look forward to assisting you with your future sales and service needs. Have fun driving your new 2014 Highlander. Sara St. John- sara_stjohn@jimnortontoyota.com

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