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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,248 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,248 reviews

April 23, 2024

I have been using Jim Norton's service department for over 15 years. They are all polite, don't try to sell you services you don't need, explain what is needed and why, and treat me with respect. More

by l_steed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Hale
Apr 24, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

April 22, 2024

I have always used this dealership because of their great quality service and their professionalism! I have even purchased my vehicles from them due to their honest salesmanship! I definitely recommend this More

by slvrduv_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

April 22, 2024

Every time I have gone into Jim Norton, they have always treated me very well and made me feel extremely appreciated. More

by melodee.l.stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Melodee! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

April 22, 2024

He is great guy when I came to looking car and he take care good service I recommend him to anybody I know when they need buy a car More

by Yuringuyen.yn15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 22, 2024

Always have an excellent experience with the staff at Jim Norton Toyota. They go beyond my expectations to provide the best service they can. More

by davisbcjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

April 22, 2024

Service is very profeddional. The service consultant was the best. Do to a layoff i drive uber and i know cars. I am impressed with JN Toyota. Everything is top shelf. Above all t More

by geoquar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 21, 2024

Benjamin was a wonderful salesman and extremely helpful in the search for a car for our daughter’s graduation. He helped us find exactly what we were looking for! I would highly recommend him and would gla More

by BUDDYBROWN0422
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neng Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review, Buddy! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Benjamin and our team was helpful during your visit and that you love the car you bought for your daughter. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Courtney, Jim Norton Auto Group

April 21, 2024

Excellent experience with the staff. I reached out to several auto dealers on line. Mr Vincent was the first to respond. I was very impressed with his efforts to get me in a new car. Mos More

by BKCASH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for this fantastic review, and congratulations on your new car! We appreciate you taking the time to share your experience and for allowing Eric to show you the Jim Norton Toyota difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, Courtney, Jim Norton Auto Group

April 20, 2024

Josh was great kept us informed on everything Was ready in a timely manner! Service was great More

by norristrish19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos, Trish. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Courtney, Jim Norton Auto Group

April 20, 2024

Brian was a great job in assisting with my car search. He was patient as I had several specific things I was looking for. I would definitely do business with Brian in the future. More

by KarinP
Recommend Dealer
Yes
Employees Worked With
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your car shopping experience with us, Karin. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Brian and the rest of the Jim Norton Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Courtney, Jim Norton Auto Group

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