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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

October 01, 2013

Don Ward was a great sales rep. He made me a great deal and then took the time to show me how everything works. Very good experience. Also looks like the service dept will be a first class experience. More

by Re3073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Ward
Oct 02, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! We're glad to hear that Don was helpful and showed you how everything works in your new vehicle. We strive for excellent customer service, and we're glad you could see it! We look forward to working with you in our service department! Let us know if there's anything else we can do for you! Sincerely, Sara St. John- sara_stjohn@jimnortontoyota.com

September 28, 2013

The persons we worked with were excellent in explaining the vehicle,and the financing. Both were very friendly and made us feel welcome, offering coffee, water, etc. This was our fifth vehicle to buy fr More

by Billy98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Sep 30, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for being such loyal customers! We are glad to hear that our team was helpful and made you feel welcome! We strive to provide excellent customer service during each visit, and we're glad that this was the case for you! Please let us know if there's anything else we can help you with. Sincerely, Sara St. John- sara_stjohn@jimnortontoyota.com

September 25, 2013

I had a great experience buying my new Camry from Jim Norton. I emailed with Darren for about a week checking on availability and pricing and he was always prompt, but not pushy, in responding. When I More

by GreggJones
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Darren "Limey" Playford
Sep 26, 2013 -

Jim Norton Toyota Tulsa responded

It's wonderful to hear that Darren was prompt and helpful for you! Whether online or in person, he really knows how to make his customers happy! We hope you're loving your new vehicle, and please let us know if there's anything else we can help with! Thanks for coming in to see us! Sara St. John- sara_stjohn@jimnortontoyota.com

September 21, 2013

Worked with Brandon Lewis to get a new Avalon Hybrid. Had to "order" from factory. Locked in my trade in for 30 days. Brought trade in to dealer around 30 day mark, and they put us in a loaner until ne More

by BandBBOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Lewis
Sep 23, 2013 -

Jim Norton Toyota Tulsa responded

Thanks so much for your great review! We're happy to hear that everything went smooth with your new purchase and trade! Our team works hard to provide excellent customer service. We thank you for your continued loyalty, and we hope you're loving your new Avalon Hybrid! Sincerely, Sara St. John- sara_stjohn@jimnortontoyota.com

September 14, 2013

Robert Blocker is an outstanding sales associate. I apprciate his help and no pressure attitude. He cares about the customer. He is the best customer service oriented employee at Jim Norton Toyota. More

by jimsmithbaok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
September 13, 2013

Brandon Lewis has sold us two cars now. He goes out of his way to get me the best pricing on my trade ins and what I want to pay for a new car. He finds a way to work in my budget to get the most car for More

by robpalmer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Sep 16, 2013 -

Jim Norton Toyota Tulsa responded

It's great to hear that Brandon has taken care of you during your last two purchases! He truly does go the extra mile to make sure his customers are happy! Thank you for coming in to see us, and please let us know if there's anything else we can do for you! Sincerely, Sara St. John- sara_stjohn@jimnortontoyota.com

September 10, 2013

I bought my Tundra brand new in 2010 and got the extended warranty and tire warranty. At 41K miles the gave me a brand new set of BF Goodrich tires according to the warranty. My truck was due for the 60K mil More

by Dmdexter34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
Sep 11, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! We are glad that you are happy with your service and warranty! We understand that life happens, and we are definitely willing to make accommodations when we can! Thanks for choosing us to do business with, and we hope your 2010 Tundra is running great! Let us know if there's anything else we can help with! Sincerely, Sara St. John- sara_stjohn@jimnortontoyota.com

September 09, 2013

My experience with Jim Norton Toyota dealership was excellent, from the cleanliness of the facility to the professionalism of my sales representive was Alisha Wilson on our purchase of a new Avalon. I More

by eknak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! It's great to hear that Alisha took good care of you, and that you were able to find exactly what you were looking for at the best price! We hope you're loving your new Tacoma, and please let us know if there's anything else we can help you with! Sara St. John- sara_stjohn@jimnortontoyota.com

August 29, 2013

J.C. And the Toyota team were exceptional. I loved the showroom, it was beautiful, and J.C. made me feel very welcome there. He took great care of my wife and I, and put up with my kids going nuts. J.C. More

by andrewbarkster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Hergy, Kord Padilla
Aug 30, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! We are glad that J.C. was able to give you a great experience with us! He is great at finding his customers exactly what they are looking for. Thank you for coming in to see us, and please let us know if there's anything else we can help with! Enjoy your new Camry! Sara St. John- sara_stjohn@jimnortontoyota.com

August 28, 2013

My experience with Jim Norton Toyota dealership was excellent, from the cleanliness of the facility to the professionalism of my sales representive. I was given the best prices with great low payments More

by jonnyboi58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Hood
Aug 29, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We're happy to hear that you had a great experience with us, and that you are satisfied with your price and payments! Customer Service is our top priority, and we're glad that our team was able to show you. Let us know if there's anything else we can help with! Sara St. John- sara_stjohn@jimnortontoyota.com

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