Jim Norton Toyota Tulsa

Awesome! We had a fantastic experience. Darren shot us a great price and there was no back & forth games. We did a Consumer Reports inquiry on the Rav4 and Dar We had a fantastic experience. Darren shot us a great price and there was no back & forth games. We did a Consumer Reports inquiry on the Rav4 and Darren called and invited us for a test drive. We loved the car! Nick and Mike were fantastic to deal with on financing and warranties. I would highly recommend you guys. More

This is my 4th new Toyota Tundra purchased form Jim Norton Toyota in Tulsa, OK. This year I tried to talk to another Toyota dealer and was very unhappy with the deal offered. Than I went back to Jim No Norton Toyota in Tulsa, OK. This year I tried to talk to another Toyota dealer and was very unhappy with the deal offered. Than I went back to Jim Norton and was very happy with the deal offered and with my monthly payments. The staff at Jim Norton were all very friendly and had that understanding of what I wanted and what I wanted to pay. With this understanding it made it easy to deal with the sales person (JC) and the financial person (Tony). I would highly recommend Jim Norton to my friend who were looking to trade and proudly show off my new 1726 Toyota Tundra to them. Thanks for dealing with me and will see you next time I need a new A truck. More

great job! We couldn't have been more pleased with the sales experience we had with Grant Campbell! He was attentive and informative, and arranged to have the ve We couldn't have been more pleased with the sales experience we had with Grant Campbell! He was attentive and informative, and arranged to have the vehicle we chose shipped from out of state. More

leasing of new prius I gave the personnel interaction top-notch ratings but I did have one problem with the lease. My husband and I never intended to lease but a rebate wa I gave the personnel interaction top-notch ratings but I did have one problem with the lease. My husband and I never intended to lease but a rebate was given that was great. However, we had to pay a $650.00 Acquisition Fee that was not explained well at all. We noticed it on our paperwork after we left the dealership. The fee was only on leases, not on purchases. We were told that it was not imposed by the local dealership but by the Toyota company. After inquiring about this fee, we were not happy about the explanation of why it was added. It seems an exorbitant fee that cannot be explained. Sounds like its just a fee to "ACQUIRE OUR $ 650.00 " ! TOYOTA-You are a good company. Why do you have to fleece your good customers? More

This is the Best Place From the time we arrived we felt like were family. All the people involved in our purchase of a truck were very kind and above all helpful. Just to From the time we arrived we felt like were family. All the people involved in our purchase of a truck were very kind and above all helpful. Just to visit this dealership was worth the time. More

I was in the process of moving to colorado looking purchase my wife a new 4 runner. Jim norton seemed to have the best prices at the time is the only reason i chose to purchase there. Overall the ex purchase my wife a new 4 runner. Jim norton seemed to have the best prices at the time is the only reason i chose to purchase there. Overall the experience was ok. I didn't feel like they had a very strong financial department. They ran the wrong credit report to begin with, informing me i had been declined by two financial groups which was not the case. Obviously it was a mistake. Then there was a misunderstanding as to the time of pickup for the vehicle. I had told them my wife should be there to pickup the vehicle around 2pm, but was not informed that appointments were needed to complete the financial paperwork. When my wife arrived around 5 to pickup the vehicle (live in stillwater fyi) the sales associates were less than friendly to her. It wasn't her fault simple misunderstanding but pretty unprofessional on thier part. Lets just say for thier sake i'm glad i live in colorado and was not there at the time. All in all we like the vehicle but i would have expected better customer service putting 20k down and having a high credit score. I negotiated 38k out the door over the phone and when i was mailed the documents to sign see they tacked on 349.00 in dealership fees. In the fine print it reads oral agreements are not binding. What happened to the day when you could take a man at his word. Guess that's the world we live in. More

Rating is based on a very friendly and professional experience with my sales representative. This is my 7th car purchased from Jim Norton and my sales agent J C Hergy, I look forward to many more years experience with my sales representative. This is my 7th car purchased from Jim Norton and my sales agent J C Hergy, I look forward to many more years of customer service and sales with your company. More

Excellent experience working with Robert Blocker at Jim Norton. He was upfront on pricing and services. I had some special circumstances that Robert helped me work through. Awesome job! Norton. He was upfront on pricing and services. I had some special circumstances that Robert helped me work through. Awesome job! More

I usually don't take the time to write reviews but my experience was so pleasant that I decided to give some feedback. I came in to look at the new Camerys and walked out with a beautiful car and a grea experience was so pleasant that I decided to give some feedback. I came in to look at the new Camerys and walked out with a beautiful car and a great deal. The salesman (Colten Barnaby) and the person who handled the financial part (Joshua Casey) were both an absolute delight to work with. The overall experience was excellent. I will also add that I am going into my seventh year with this dealership and continue to come back because of the excellent service. More

I had a wonderful experience with this dealership. Tiffany Ciesielski was very attentive and knowledgeable regarding the Toyotas that I was looking at. Jerry Hoyt did an excellent job explaining abou Tiffany Ciesielski was very attentive and knowledgeable regarding the Toyotas that I was looking at. Jerry Hoyt did an excellent job explaining about the pricing on the cars that I was interested in. I feel that all the employees were very fair with me and I got a good deal on my new car. Zachary Pinney did a terrific job explaining financing and explaining several options for the purchase of my car. An overall EXCELLENT experience. Donna Short More