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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,303 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,303 reviews

October 20, 2014

Justin Mayer&Joshua Casey help with 2015 Highlander Justin Mayer did a ten out of ten sales job with the lease of our new 15' Highlander. Justin is a consumate MGR. of sales. GREAT JOB! Joshua Casey di More

by royce.sparksIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this review about your visit with us. Justin and Joshua are dedicated in providing top quality service and we are ecstatic to hear that your experience reflected their dedication. Please feel free to stop by if you have any further automotive needs. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 16, 2014

Easy-going, no-nonsense Toyota Dealer Justin did a great job a making things easy to understand and he kept us abreast throughout the process. Thanks for all of your help! Kord made it e More

by devinjules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla
Oct 17, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate you for taking the time to write this review. It is encouraging to know that Justin was able to show you dedicated and personalized service throughout the process. As the paperwork goes, we try our hardest to process it as easy as possible and we are glad that Kord was able to do that. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 16, 2014

Best of the Best at Jim Norton Toyota Kevin Metzinger (a.k.a. Kevin-2) and Josh Casey both are very professional and made our experience in purchaing the vehicle effortless. We were so i More

by Rav4hottie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your experience with us. Kevin and Josh are valued members of our team and it is wonderful to know that you were impressed with the service that you have received from them. We would love to work with you again in the future. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 14, 2014

Exceptional Customer focus and care Richard Haase has a spirit of excellence. He truly cares for his customers and takes the time to listen and help them through one of the most difficul More

by nichol.mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase
Oct 15, 2014 -

Jim Norton Toyota Tulsa responded

Nichol, we appreciate the time it took for you to share your experience with us. Richard is an asset to our dealership and is dedicated to meet the needs of our customers. It is great to know that your experience reflected his dedication. Please feel free to call or stop by if you have further automotive needs. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 13, 2014

Buying my New Toyota Tundra I just started off reviewing the trucks on the internet to get an idea of the cost and options on a new Tundra. I spent a lot of time working with Ton More

by okie13b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney, Joel Andreasen
Oct 14, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate the time it took for you to write this review. We love hearing about customers that have a great experience at our dealership and we are glad you are one of them. At Jim Norton Toyota, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Tony, Joel and Zach were able to show you dedicated and personalized service. It is wonderful to know that you are satisfied with your experience with us. We are eager to see you on your next purchase. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 12, 2014

Repeat Customers Right Here Excellent customer service with low pressure sales. Special thanks to Joshua Casey and Tommy Leathers. David Holmes also got my repair taken care of More

by gman553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Joshua, Tommy and David were able to do that. Please do not hesitate to contact us if you have any concerns regarding your vehicle. Warm Regards, Sara xx. John sara_stjohn@jimnortontoyota.com

October 09, 2014

Great car-buying experience I had planned on buying a new car in late November, so I started shopping in early October. I started online, and began working with Robert Blocker. More

by massenat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Walsh
Oct 10, 2014 -

Jim Norton Toyota Tulsa responded

On behalf of Jim Norton Toyota, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Robert and Sean are valued members of our team and it is a delight to know that they helped to proudly represent our dealership throughout your experiences with us. It is wonderful to know that our consistent professionalism and great customer service has earned your trust in our business. We look forward to working with you again in the future. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 07, 2014

Very friendly When my car was totaled, I knew I wanted to go with another Toyota - through Bryan's recommendation, I worked with Robert on finding a new car fit. Hi More

by omaryjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas "Nick" Jones
Oct 08, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 03, 2014

Internet serch Our experience started with the internet. Jim Norton had all the details we needed to make a decision about the vehicle we wanted. We came in and deal More

by barbara.harvey.14289
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike David, Robert Whittenberg
Oct 06, 2014 -

Jim Norton Toyota Tulsa responded

Barbara, thanks for this great review! We make sure that all of our employees are friendly and knowledgeable, and I am happy to hear that the time spent with Bob and Josh was a pleasing experience. Congratulations on your new Corolla! Please keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials. Best regards, Sara St. John sara_stjohn@jimnortontoyota.com

September 29, 2014

Great Dealership!!!!! I had the best experience buying a new Tacoma from Nita Nelson! Also feel like I got top dollar for my trade in. I would recommend this dealership to More

by rdcrawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2014 -

Jim Norton Toyota Tulsa responded

Thanks so much for the nice review! Nita is a key component of our team here at Jim Norton Toyota, and it is great to hear that she was able to provide you with the best car-buying experience. I hope that you are enjoying your new car! If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, Sara St. John sara_stjohn@jimnortontoyota.com

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