Jim Norton Toyota Tulsa

Nicest experience we have ever had buying a car. Both Joel and Josh were professional and knowledgeable in their fields. They were also very helpful and personable and did everything possible to hel Both Joel and Josh were professional and knowledgeable in their fields. They were also very helpful and personable and did everything possible to help us in the endeavor. We were very pleased that Joel already had the exact car we were looking for and it was ready for us to view and drive. It was exactly what we were looking for! Josh worked to get us a lower interest rate and we are very, very happy with that!. They are both an asset to Jim Norton Toyota! Our thanks to both of them. Thank you for making this a positive experience for us and we will definitely recommend Jim Norton Toyota to anyone looking for a Toyota or Scion. Thank you, Anthony and Patricia Ostrosky More

Every time I visit it feels like I'm visiting family! It's been just 8000 miles and two visits, but the standars are still the same. Everyone there is accommodating and kind. They are always willing to fi It's been just 8000 miles and two visits, but the standars are still the same. Everyone there is accommodating and kind. They are always willing to find a solution and never disappoint. More

First Service Check I did not have to wait for a long period of time to be checked in or out for my appointment and the service was great all the way around... definitel I did not have to wait for a long period of time to be checked in or out for my appointment and the service was great all the way around... definitely a plus. More

2014 Camry SE Everyone we dealt with were very professional and knowledgeable. They did all they could to ensure that we were satisfied with our new purchase. Even Everyone we dealt with were very professional and knowledgeable. They did all they could to ensure that we were satisfied with our new purchase. Even when we changed our mind about the car we wanted and selected another after most of the paperwork had been done. More

Great Dealership Just bought my 4th new car with Robert Blocker. Robert and Tim Norton Toyota are the very best to work with!! Kord in financing made the paperwork g Just bought my 4th new car with Robert Blocker. Robert and Tim Norton Toyota are the very best to work with!! Kord in financing made the paperwork go smoothly. Great experience, definitely will be back! More

Chrysler Town and Country...finally found it! My wife and I have been looking for a Chrysler Town and Country and we finally found one and Jim Norton! The experience was great and Wilford Friday My wife and I have been looking for a Chrysler Town and Country and we finally found one and Jim Norton! The experience was great and Wilford Friday treated us great! He was attentive to our needs and never pushed us into anything! We will send our friends to them for a vehicle!! Also, Brian Smith was great in finance as he answered ALL questions before we signed and did not rush us one bit! We asked him to leave while my wife and I talked about a few things and he was superb!! More

Great Experience Got to the dealership at around 10am and left around 2pm. The experience was pleasant and quick. I didn't feel pressured at all. Even taking care o Got to the dealership at around 10am and left around 2pm. The experience was pleasant and quick. I didn't feel pressured at all. Even taking care of the financial portion was exceptional. While waiting for paperwork to be processed there was a nice cafe so you can grab something quick. If I need to purchase another car in the future I will definitely come back. Thank you! More

Terrible parts/accessories experience. On Monday the 13th of October, I visited the dealership for a scheduled maintenance on my 2014 Camry. While inside, I inquired about purchasing new wh On Monday the 13th of October, I visited the dealership for a scheduled maintenance on my 2014 Camry. While inside, I inquired about purchasing new wheels for my vehicle. The representative told me that if I bought wheels, I could look at TireRack.com, and if I ordered through you guys, that I could get a discount. That day, I went to TireRack and found a set of wheels I liked. SportTuning T8 17" wheels were listed at $110 per wheel on the website. I ordered them from Stephen on Wednesday the 15th, and they were received on Thursday the 23rd. On Friday, the 24th, I called Stephen to ask if my wheels were in. He said they came in the night before, so I asked if I could have them installed the next day. He asked what time would work, I asked about 8:30AM and he said see you then. I show up at the Service Lane at 8:30AM that Saturday, only to find out that parts are closed on the weekends. The female parts representative that was there said my visit was scheduled for the following Tuesday at 8:30AM, which is a time that I normally work. I asked to pick up the wheels to have them installed elsewhere, and she said there was no way for that to happen. So I reluctantly rescheduled for that Monday at 8:00AM. Forward to Monday, I show up for the scheduled visit and get the wheels installed. As I'm paying for the service and wheels, I ask to see the price breakdown, and see that I was going to be charged $127.25 per wheel, not only not discounted from the $110.00 that the website listed, but more. I inquired about the price, Stephen went to the back and drew up a new quote, this time with the wheels priced at $100 per. Overall a very bad experience in getting accessories for my first new car that I bought from Jim Norton Toyota. It will definitely leave me to think twice before considering additional services here. More

Wonderful Dealership I would recommend Jim Norton dealership any time. They are wonderful to work with, friendly, and Don Ward is a super guy. Good time to buy!! I would recommend Jim Norton dealership any time. They are wonderful to work with, friendly, and Don Ward is a super guy. Good time to buy!! More

Exceptional dealership and personnel Excellent salesman and staff. Very professional! Salesman Friday was SUPER, down to earth and not pushy in any way. It was pretty evident that we w Excellent salesman and staff. Very professional! Salesman Friday was SUPER, down to earth and not pushy in any way. It was pretty evident that we were a sure thing since we drove down from Kansas City to Tulsa for one particular vehicle that you had, but regardless, it was a great experience. I am 60+ years old and have bought many vehicles through the years and this may have been the easiest and smoothest purchase I have ever made. More