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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,248 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,248 reviews

October 30, 2014

Great Dealership Just bought my 4th new car with Robert Blocker. Robert and Tim Norton Toyota are the very best to work with!! Kord in financing made the paperwork g More

by Melissawhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kord Padilla
Oct 31, 2014 -

Jim Norton Toyota Tulsa responded

Melissa, on behalf of Jim Norton Toyota, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. We aim to satisfy every customer that enters ours dealership and it is wonderful to know that our team was able to show you dedicated and personalized service throughout your experiences with us. We are eager to see you on your next visit with us. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 29, 2014

Great Experience Got to the dealership at around 10am and left around 2pm. The experience was pleasant and quick. I didn't feel pressured at all. Even taking care o More

by DblM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Walsh
Oct 30, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate the time it took for you to write this review. It helps us to know that we are meeting the needs of our customers. It is great to know that we were able to provide you a quick, pleasant and pressure-free experience. As the paperwork goes, we try our hardest to process it as quick as possible and do appreciate your patience. Please feel free to stop by if you have any questions or concerns regarding your vehicle. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 27, 2014

Terrible parts/accessories experience. On Monday the 13th of October, I visited the dealership for a scheduled maintenance on my 2014 Camry. While inside, I inquired about purchasing new wh More

by tstolswo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Remy
Oct 28, 2014 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your recent experience with us. We want each customer to be completely satisfied upon visiting us and the service that you received from our dealership was unacceptable. If there is anything that we can do to help address the situation, please do not hesitate to contact me directly. Sincerely, Sara St. John sara_stjohn@jimnortontoyota.com

Oct 29, 2014 -

tstolswo responded

I reached out to Shane Boley, the parts manager, and he was happy to make things right with me. In retrospect it seems like a bit of mis-communication happened between us, and could have happened to anyone.

October 24, 2014

Wonderful Dealership I would recommend Jim Norton dealership any time. They are wonderful to work with, friendly, and Don Ward is a super guy. Good time to buy!! More

by johnye.grimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2014 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this glowing review. We appreciate your feedback and are happy to hear that our team, especially Don, was were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Also, take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Sara St. John sara_stjohn@jimnortontoyota.com

October 23, 2014

Exceptional dealership and personnel Excellent salesman and staff. Very professional! Salesman Friday was SUPER, down to earth and not pushy in any way. It was pretty evident that we w More

by 48SundanceGTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Smith
Oct 24, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate the time it took for you to write this review. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as smooth and easy as possible for all of our customers. Each employee is a valued member of our team and we all strive to provide excellent service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 20, 2014

Justin Mayer&Joshua Casey help with 2015 Highlander Justin Mayer did a ten out of ten sales job with the lease of our new 15' Highlander. Justin is a consumate MGR. of sales. GREAT JOB! Joshua Casey di More

by royce.sparksIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this review about your visit with us. Justin and Joshua are dedicated in providing top quality service and we are ecstatic to hear that your experience reflected their dedication. Please feel free to stop by if you have any further automotive needs. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 16, 2014

Easy-going, no-nonsense Toyota Dealer Justin did a great job a making things easy to understand and he kept us abreast throughout the process. Thanks for all of your help! Kord made it e More

by devinjules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla
Oct 17, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate you for taking the time to write this review. It is encouraging to know that Justin was able to show you dedicated and personalized service throughout the process. As the paperwork goes, we try our hardest to process it as easy as possible and we are glad that Kord was able to do that. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 16, 2014

Best of the Best at Jim Norton Toyota Kevin Metzinger (a.k.a. Kevin-2) and Josh Casey both are very professional and made our experience in purchaing the vehicle effortless. We were so i More

by Rav4hottie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your experience with us. Kevin and Josh are valued members of our team and it is wonderful to know that you were impressed with the service that you have received from them. We would love to work with you again in the future. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 14, 2014

Exceptional Customer focus and care Richard Haase has a spirit of excellence. He truly cares for his customers and takes the time to listen and help them through one of the most difficul More

by nichol.mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase
Oct 15, 2014 -

Jim Norton Toyota Tulsa responded

Nichol, we appreciate the time it took for you to share your experience with us. Richard is an asset to our dealership and is dedicated to meet the needs of our customers. It is great to know that your experience reflected his dedication. Please feel free to call or stop by if you have further automotive needs. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 13, 2014

Buying my New Toyota Tundra I just started off reviewing the trucks on the internet to get an idea of the cost and options on a new Tundra. I spent a lot of time working with Ton More

by okie13b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney, Joel Andreasen
Oct 14, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate the time it took for you to write this review. We love hearing about customers that have a great experience at our dealership and we are glad you are one of them. At Jim Norton Toyota, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Tony, Joel and Zach were able to show you dedicated and personalized service. It is wonderful to know that you are satisfied with your experience with us. We are eager to see you on your next purchase. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

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