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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,302 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,302 reviews

April 15, 2015

Unlike other Dealers! My third purchase in 8 years of doing business with these Fellas and it's because they're the best......they're unique and not like most of the other More

by Bldrdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Perry, Richard Haase, Kord Padilla, Carrie Calkins, Sean Walsh
Apr 15, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Jim Norton Toyota. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 14, 2015

This is our third purchase from Jim Norton Toyota We have always been very pleased with the great customer experience. I would recommend Robert Blocker he is very personable & trustworthy. We love th More

by lovemysequoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kord Padilla, Darrell Brown, Bob Hallam
Apr 15, 2015 -

Jim Norton Toyota Tulsa responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 14, 2015

Helpful, courteous, and knowledgable. We arrived looking around at other dealerships and Todd Roberts and co. made us feel like we should have just started at Jim Norton to begin with. Qua More

by AngelJV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones, Todd Roberts
Apr 15, 2015 -

Jim Norton Toyota Tulsa responded

Angel, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Todd and the rest of our staff provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 12, 2015

We had a great experience thanks to DrTodd Roberts We had a great customer experience this time, we went there to trade in my wife's car for a newer one. Dr. Todd Roberts helped us, he was great. I wil More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Todd Roberts
Apr 13, 2015 -

Jim Norton Toyota Tulsa responded

Sam, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 11, 2015

Flew from Texas to purchase Tacoma ! I shopped online for about two months before i found Dr.Todd Roberts at Jim Norton Toyota in OK.I told Todd that he had a TSS Tacoma that i had been l More

by woodude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance was also perfect !, Todd Roberts
Apr 13, 2015 -

Jim Norton Toyota Tulsa responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. At Jim Norton Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 11, 2015

Very helpful and understanding Todd and Josh made the car buying experience very easy. They were very trustworthy people and I'd definitely recommend working with them if you go to More

by Rgraham61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
Apr 13, 2015 -

Jim Norton Toyota Tulsa responded

Thanks so much for the nice review! Todd and Josh are a key components of our team here at Jim Norton Toyota and they will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 09, 2015

Easy to buy a new car! This is our second new SUV to purchase in 2 years. I wouldn't buy a vehicle any where else. I always get the best service from every one. Dustin d More

by shanboyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Moseley
Apr 10, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Shan. We are very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 09, 2015

Like buying a Car from a Friend!! Bought a new 2015 Rav4. Can't say enough about how helpful and friendly everyone was at Jim Norton Toyota Tulsa. Tom Leather is a really great guy to More

by CS-Tulsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Apr 10, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for providing us with feedback regarding your recent visit! Tom is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for choosing Jim Norton Toyota for your vehicle needs. We look forward to seeing you soon and hope that you enjoy your new 2015 Rav4! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 07, 2015

As Good As It Gets The real deal. Have bought 3 cars in the past 7 months and Jim Norton Toyota has won my business each time. Ask for "Doc" Todd Roberts in used. Darrel More

by Richard R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Brown, Todd Roberts
Apr 08, 2015 -

Jim Norton Toyota Tulsa responded

Richard, thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Jim Norton Toyota. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 05, 2015

Look no further Richard Haase.....just ask for Richard Haase. We got exactly what we wanted, a great trade in value, and a fair price. Buying our new Tacoma was not o More

by adair.welton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase, Kord Padilla
Apr 06, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share with us, Adair! The goal of the Jim Norton Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a fair price. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

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