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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,248 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,248 reviews

November 10, 2014

2015 Highlander XLE I came across Tommy Leathers' name via some friends who purchased a 2015 Highlander from him. They enjoyed their experience with Tommy so I contacted More

by staylor841
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Nov 11, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate the time it took for you to write this review. Tommy and Nick are great with people and they strive to create a positive experience for all of our customers. We are glad that they were able to assist you throughout the process. We would love to work with you again in the future. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

November 10, 2014

This is my second RAV4 from Jim Norton Totota. My 08 RAV4 was totalled and I went back to Jim Norton for replacement. Kyle Krotzer was awesome. You did not have any new 2014 RAV4s on th More

by Kathyanoland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Krotzer
Nov 11, 2014 -

Jim Norton Toyota Tulsa responded

Kathy, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you love your new purchase. We look forward to seeing you again in the future. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

November 09, 2014

Don't need it? Don't buy it. I thought I needed brakes and had told Adam that. Upon further investigation it was found that at this particular time I do not. He came to me and t More

by drichison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bryan and the technician who serviced my car
Nov 10, 2014 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us. At Jim Norton Toyota, we work very hard to provide each of our guests with a personalized and honest experience. I am happy that Adam was able to deliver that during your service visit. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Sara St. John sara_stjohn@jimnortontoyota.com

November 07, 2014

Friendly and Honest Jim Norton Toyota Service Department is a Unicorn! Cody Clay was very friendly and helpful. My appointment started on-time. I was told it would tak More

by Seth Phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Clay
Nov 10, 2014 -

Jim Norton Toyota Tulsa responded

Seth, thank you for your kind words. We feel our service department is what makes Jim Norton Toyota special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad that Cody has been helpful during your visit. We look forward to seeing you for your next service appointment. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Sara St. John sara_stjohn@jimnortontoyota.com

November 04, 2014

A really great experience at Jim Norton Toyota. I contacted Jim Norton Toyota via internet on a Sunday afternoon and very quickly got a response from Tom Hector by email. I made a phone appt to meet More

by dave666p
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Nov 05, 2014 -

Jim Norton Toyota Tulsa responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we are happy to hear that Tom and Brian were able to provide you the professional and pressure-free service that Jim Norton Toyota is known for. Please feel free to stop by if you have any questions about your vehicle. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

November 03, 2014

Nicest experience we have ever had buying a car. Both Joel and Josh were professional and knowledgeable in their fields. They were also very helpful and personable and did everything possible to hel More

by windmill81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentlemen who greet customers and escort you in! So nice! , Joel Andreasen
Nov 04, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate the time it took for you to write this review about your experience at our dealership. Joel and Josh are great with people and it is great to hear that they provided you professional and knowledgeable service. Thank you for the recommendation and we look forward to working with you in the future. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

November 03, 2014

Every time I visit it feels like I'm visiting family! It's been just 8000 miles and two visits, but the standars are still the same. Everyone there is accommodating and kind. They are always willing to fi More

by Mandi2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hausman, Richard Haase
Nov 04, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Jim Norton Toyota. If you have any further automotive needs, do not hesitate to come back in for a visit. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 30, 2014

Chrysler Town and Country...finally found it! My wife and I have been looking for a Chrysler Town and Country and we finally found one and Jim Norton! The experience was great and Wilford Friday More

by joninray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Smith
Oct 31, 2014 -

Jim Norton Toyota Tulsa responded

We appreciate the time it took for you to write this review about your visit with us. We love hearing about customers that have a great experience at Jim Norton Toyota and we are glad you are one of them. It is wonderful to know that Wilford and Brian were able to attend to your concerns. We would love to work with you again in the future. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 30, 2014

First Service Check I did not have to wait for a long period of time to be checked in or out for my appointment and the service was great all the way around... definitel More

by Ke Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
Oct 31, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for this review. It is wonderful to know that we were able to provide you the fast and efficient service that Jim Norton Toyota is known for. We look forward to working with you again in the future. Best Regards, Sara St. John sara_stjohn@jimnortontoyota.com

October 30, 2014

2014 Camry SE Everyone we dealt with were very professional and knowledgeable. They did all they could to ensure that we were satisfied with our new purchase. Even More

by fjsg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2014 -

Jim Norton Toyota Tulsa responded

Thank you so much for writing about your visit with us. We aim to satisfy every customer by providing professional and knowledgeable service to all of our customers. It is great to know that our team was able to show you what Jim Norton Toyota is all about. Do not hesitate to come back and see us if you have any concerns about your vehicle. Warm Regards, Sara St. John sara_stjohn@jimnortontoyota.com

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