Jim Norton Toyota Tulsa

2nd time around I had a 2002 Sequoia that I kept for 8 years with no service problems or mechanical issues. It was bulletproof. After 4.5 years with a BMW, I missed I had a 2002 Sequoia that I kept for 8 years with no service problems or mechanical issues. It was bulletproof. After 4.5 years with a BMW, I missed that reliability. The BMW was a great car and fun to drive, but it was beginning to have expensive maintenance issues. I needed something with some hauling capability, So I decided that a Tundra was the way to go. More

First time buyer Never having purchased a car on my own before the two gentlemen that helped me were wonderful! Wilford Friday Jr, respectably goes by "Friday" was not Never having purchased a car on my own before the two gentlemen that helped me were wonderful! Wilford Friday Jr, respectably goes by "Friday" was not the typical salesman. He didn't talk non stop or throw facts at me that I did not care to know or was not ready to adsorb. In fact, I literally drove my Toyota Venza two miles down memorial and decided that I was ready to do some paperwork with absolutely no pressure. My boyfriend and I never had to ask him "to give us a moment" aka let us talk privately. He just naturally let us be customers and gave us some time. I intended on test driving this vehicle and waiting until February to purchase. So, because we were very bad closing time conscious customers Friday ended up staying two and half hours past closing without a sign of aggravation or impatience. He even met My boyfriend at the dealership on his day off to retrieve something I left in my trade in. Our finance representative, Mr Brain Smith was equally helpful, friendly, and willing to stay late as well as keep in contact with me the following day about my loan on HIS day off! I was very impressed by this pair at Jim Norton. It was much different at other Toyota deals around town where I was not comfortable or was not given much privacy to make a decision. I will be calling Jim Norton tomorrow and bragging about this customer service! If you're in the market for a Toyota I suggest the above mentioned pair and Jim Norton. Happy buying! More

The Easy Sale I had been doing fairly intense research on vehicles for about six months and had been to 6 different dealers. My wife and I knew what we looking I had been doing fairly intense research on vehicles for about six months and had been to 6 different dealers. My wife and I knew what we looking for. Met Robert first and he makes you feel at ease. My wife said they were genuine. No pressure. We just needed to define what we would get with different trim packages. Robert was great with answering all of the questions and getting the vehicle we wanted. He introduced us to the service dept. and what we could expect from them. Nick was a delight to work with on financing. He made it easy to give up all of our money. We could not have asked for more in our experience in buying a new vehicle. I have no reservations whatsoever in recommending Jim Norton Toyota. Excellent group of folks to work with. More

Making a vehicle purchase enjoyable We have purchased two vehicles from this dealership within an 8 month period. They will make your purchase very enjoyable, free water, honesty, int We have purchased two vehicles from this dealership within an 8 month period. They will make your purchase very enjoyable, free water, honesty, integrity, no high pressure. They have a small cafe with other drinks such as coffee and tea, sandwiches if you get hungry while they get your vehicle ready. Very impressive dealership. More

product knowledge I appreciated their honesty , They had good product knowledge which is important to me, They didn't try to xx me with answers to things if they didnt I appreciated their honesty , They had good product knowledge which is important to me, They didn't try to xx me with answers to things if they didnt know, , A customer should never know more about a product than the salesperson selling it More

7th Toyota - 1st from Jim Norton This was our 7th Toyota (first time with this dealership) and Robert made it easy to get the options we wanted for this car. Easy to work with and ha This was our 7th Toyota (first time with this dealership) and Robert made it easy to get the options we wanted for this car. Easy to work with and has a warm personal style. More

No run around Excellent customer service, no silly bs, the price could have been a bit better but they did a great job working with me for the most part. First time Excellent customer service, no silly bs, the price could have been a bit better but they did a great job working with me for the most part. First time using this dealership and after this experience it definitely won't be my last. Kevin Metzinger was perfect. More

Third car from Jim Norton This is my 3rd car from Jim Norton and my 2nd Rav4. While there were hiccups along the way Jim Norton kept their word and went above and beyond. Ver This is my 3rd car from Jim Norton and my 2nd Rav4. While there were hiccups along the way Jim Norton kept their word and went above and beyond. Very pleased and looking forward to doing business in the future. More

Second Tundra from Jim Norton Toyota Second Tundra plus sent brother in law to dealership. Where he bought his first Tundra. I like to deal with Robert Blocker. I feel he is working for a Second Tundra plus sent brother in law to dealership. Where he bought his first Tundra. I like to deal with Robert Blocker. I feel he is working for a good balance for me and dealership on pricing. He is knowledgeable on vehicles and options. He also keeps you updated if have to order a vehicle. Love the service department and waiting area is very comfortable . Dealership will work with you if an issue might arise in the future. Very happy with purchase and relationship with dealership and staff. More

Honest, caring and fun! From the first visit to the dealership, the care in which we were treated by Joel, Randy and Brian was the best! They all worked hard on making sure w From the first visit to the dealership, the care in which we were treated by Joel, Randy and Brian was the best! They all worked hard on making sure we got what we wanted and were satisfied with the arrangements. Brain Smith was the best finance manager we have ever worked with. He was very professional and made the experience better. Joel was great, keeping me informed along the way as to when my car would arrive. I actually got the feeling that he cared. That does not happen much these days. and Randy, well what can I say?? he was awesome. He drew the short straw and was the one that had to ride with me on the test drive (hee hee). He was a jokester and had the best personality. He delivered my car to me with knowledge and ease. I knew what all the buttons did and where they were by the time he was done. I would recommend Jim Norton Toyota to anyone and specifically Joel, Randy and Brian. PS - I love my RAV4,, just sayin! More