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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,302 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,302 reviews

May 06, 2015

New to Tulsa This was my first experience buying a prius. The sales personnel were very thorough explaining how the car worked. At no time was I given the hard s More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 07, 2015 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to provide such great feedback, Joe! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 06, 2015

Another great deal This was our second purchase from Jim Norton. We dealt with the same salesperson, Dustin Moseley and had the same experience. Friendly, warm, patient More

by Toyota Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Moseley, Zachary "Zach" Pinney, Kyle Collins
May 07, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review. We are very happy to hear that Dustin could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 04, 2015

Incredible I have bought a lot of vehicles in the past but never have I been treated with such respect and informed of how my purchase would reflect in the futur More

by diffrentworld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Moseley, Kord Padilla
May 05, 2015 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience at Jim Norton Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 04, 2015

Great dealership This was the easiest most enjoyable car buying experience I've ever had, I bet I was asked over a dozen times by different employees wether i was sati More

by Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Collins
May 05, 2015 -

Jim Norton Toyota Tulsa responded

Thank you Howard! We appreciate you taking the time to tell us that you are a happy customer. We are glad we could help make the buying a little warmer. Thank you again and we look forward to seeing you again! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 04, 2015

Salesperson was knowledge about the 4Runner The Jim Norton Salesperson. ( Gibson freter) was knowledge about the 4Runner unlike the salesman at fowler Toyota . That's was the reason I brought More

by Kennedy17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 05, 2015 -

Jim Norton Toyota Tulsa responded

Kennedy, we love hearing about customers who have a great experience at Jim Norton Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 03, 2015

Great car buying experience. Jim Norton Toyota is an absolutely beautiful dealership. The employees are very professional, friendly and pleasant. Our salesman, Kevin Metzinger w More

by James3939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 04, 2015 -

Jim Norton Toyota Tulsa responded

James, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that Kevin and Brian provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 03, 2015

Excelent employee The young lady that helped us was Excellent. She was very helpful and discussed with us about everything that would be done to the car. She is a keepe More

by Ed
Recommend Dealer
Yes
Employees Worked With
The young lady that helped us is not listed
May 04, 2015 -

Jim Norton Toyota Tulsa responded

Ed, We are thrilled to hear that you enjoyed your sales experience. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 02, 2015

Awesome Service! Todd Roberts gave us the best kind of service you could ask for or even hope for. He worked with us till we found the perfect car for us that worked f More

by alyssa_vanmeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney, Todd Roberts
May 04, 2015 -

Jim Norton Toyota Tulsa responded

Alyssa, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Todd was so remarkable. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 02, 2015

Best in Service Experience Toyota consistently goes above and beyond. In this case we had the hybrid battery go bad. Brett Fry and his manager deserve special attention for the More

by frank50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
May 04, 2015 -

Jim Norton Toyota Tulsa responded

Frank, thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Jim Norton Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

May 01, 2015

Automobile Purchase Very good experience - ease in dealing much better than expected - will recommend Robert to anyone I know looking for a vehicle especially a Toyota in More

by T Schadle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Smith
May 04, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for your review. We're glad to have Robert on our team and that we could provide you with a positive experience. Thank you for the recommendation as well! If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

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