Jim Norton Toyota Tulsa

2015 Sienna Thomas Hector is a great salesman that knows the products, and is a no pressure salesman that goes out of his way to make sure the customer is happy. Thomas Hector is a great salesman that knows the products, and is a no pressure salesman that goes out of his way to make sure the customer is happy. That is why we have returned to use him for this recent purchase of our vehicle. Couple that with Mike David & Brian Smith on the finance team, and they made this purchase a smooth transition with our trade in. More

Great purchase Worked with Richard Haase and had a smooth transaction. They did not have what I wanted so he found 1 out of state and had it shipped in. Excellent sa Worked with Richard Haase and had a smooth transaction. They did not have what I wanted so he found 1 out of state and had it shipped in. Excellent salesman not to pushy as some can be. I would highly recommend him and Jim Norton dealership More

Great people great experience We just loved buying our vehicle here. Kevin knew everything there was to know about all the cars we were interested in and even took the time to get We just loved buying our vehicle here. Kevin knew everything there was to know about all the cars we were interested in and even took the time to get us exactly what we didn't know we wanted. We will definitely recommend them and Jim Norton to anyone looking to buy a new vehicle!!!!!! 2 thumbs up! Brian was awesome too. He made it possible for a first time buyer to get a brand new 2015 highlander. You Rock! We really appreciated the manager coming out and thanking us for our business. Speaks volumes about a location when they sell that many cars a day and take the time to thank the customers individually! More

Returning Customer The experience of doing business with Jim Norton Toyota, Tulsa was amazing. Being a returning customer, I was excited to see that my sales consultant The experience of doing business with Jim Norton Toyota, Tulsa was amazing. Being a returning customer, I was excited to see that my sales consultant was Richard Haase. Richard Haase had worked with me when I was buying my first vehicle; he made the process seamless so I knew I was in good hands. I was not disappointed, Richard answered all my questions even the ones I had forgotten to ask. My financial officer Brian Smith took the time to find me the best deal. They are really great to work with; I would definitely recommend Jim Norton Toyota of Tulsa. More

The best salesman! My wife & I had just purchased a 2012 4 Runner from Friday! He was very helpful, patient, informative, and low pressure! We actually enjoyed the buyin My wife & I had just purchased a 2012 4 Runner from Friday! He was very helpful, patient, informative, and low pressure! We actually enjoyed the buying experience! I would highly recommend asking for Friday! You'll be in good hands! More

2007 Toyota Tacoma I dealt with sales representative Richard Haase. No pressure or nonsense. I had a minor issue several days after purchase, and Richard was immediate w I dealt with sales representative Richard Haase. No pressure or nonsense. I had a minor issue several days after purchase, and Richard was immediate with response. Issue was resolved. In the finance office, Zach Pinney had all paperwork prepared and explained everything in simple terms. More

the best I just wanted to email you about Adam Bryan. I brought my 2013 Toyota Tacoma (also bought from JN) in for an alignment issue. I brought it in once bef I just wanted to email you about Adam Bryan. I brought my 2013 Toyota Tacoma (also bought from JN) in for an alignment issue. I brought it in once before and was told you guys could do nothing for it. Adam took it in and informed me it was unsafe to drive and that he would set me up with a car till it was fixed. My whole front end had to be adjusted. Once it was repaired he drove it himself to insure it was fixed correctly. Then he drove it with me to make sure I thought it was fixed correctly. I have never worked with a service manager like that before. A few days ago he emailed me to see if it was still performing well. I'm sure this was a follow up he did on his own and not a requirement. I will recommend anyone I know needing service or a new vehicle to Jim Norton because of Adam. More

A pleasant buying experience We had a truly pleasant buying experience at Jim Norton Toyota. It was a pleasure working with our salesman, Richard Haase. We went in to look at a We had a truly pleasant buying experience at Jim Norton Toyota. It was a pleasure working with our salesman, Richard Haase. We went in to look at a used vehicle we found on the internet and ended up purchasing it, as it meet all our needs. Even though the amount of the sale was under $10K we were treated as if we were buying a new vehicle at a much higher price. True professional sales people, with no hard sales tactics. If your in the market for a vehicle, Richard has our 100% recommendation for a fair and honest deal. More

best experience of my life Best experience best. Salesman he knew everything about the vehicle and l got the best deal and save me a lot of work and money Best experience best. Salesman he knew everything about the vehicle and l got the best deal and save me a lot of work and money More

A nightmare made better by Jim Norton Toyota! The Jim Norton Toyota service center performed in an extraordinary way when my brand new Toyota Camry broke down (not the car's fault, as it turned ou The Jim Norton Toyota service center performed in an extraordinary way when my brand new Toyota Camry broke down (not the car's fault, as it turned out!). When I began to experience electrical problems, they scheduled my service quickly and efficiently, But when I called back later that day because the car wouldn't start, they quickly connected me with Toyota Care and arranged for me to deliver the car to them that same night, instead of at my service appointment 3 days later. It took so long for the roadside service provider to get the car started that I arrived at Jim Norton minutes after they were scheduled to close. But I phoned them in transit and told them I was on the way, so the Service Center and the Tyson Hoyt in the rental car department both stayed open to receive my car and provide a loaner car for me to drive. Zac Perry did a super job of checking me in and Tyson was friendly and expeditious in providing an excellent Corolla as a loaner. As the service center diagnosed the problem with my Camry, Kaylee James kept me informed every step of the way. The good news is that the problem was not Toyota's fault but the result of a rodent that had chewed through several wires. Kaylee was very sympathetic and walked me through all the processes of repair and remediation. When I picked up the car, the repairs cost $150 less than their estimate. Every aspect of the service was perfect, well beyond expectations. I would recommend Jim Norton Toyota's Service Center to one and all. More