Jim Norton Toyota Tulsa

great people my experience with TODD ROBERTS was great,did not have any trouble with my deal. everything went real smooth he explained everything about my truck,wa my experience with TODD ROBERTS was great,did not have any trouble with my deal. everything went real smooth he explained everything about my truck,was in and out real quick More

Great people! Superior Service! Brett and the service staff were awesome! Easy to work with, and got the job completed in much less time that I was expecting. I'll be very happy to r Brett and the service staff were awesome! Easy to work with, and got the job completed in much less time that I was expecting. I'll be very happy to return here for anything needed for my Tundra. More

Great experience. I was very impressed and satisfied with my experience at Jim Norton. The young man that assisted me, Gibson Freter, was wonderful. he came in on his I was very impressed and satisfied with my experience at Jim Norton. The young man that assisted me, Gibson Freter, was wonderful. he came in on his day off to help me purchase the car and made sure I understood all the different features in the car, of which there many. I have purchased many cars, but this by far the best experience I have had. I will be sure to come back to Jim Norton in the future as well as encourage my friends to do the same. More

Great Experience with Service Department We liked that we were able to get an appointment a couple of hours from the time we called in to the dealership. Bryan Burdette was personable and exp We liked that we were able to get an appointment a couple of hours from the time we called in to the dealership. Bryan Burdette was personable and explained the problem and solution very well. We were pleased to get a recall item done also and in a very short amount of time. This recall item was something that, according to our local dealership back home, was going to take the better part of a day and no loaner vehicle would be provided. Jim Norton Toyota saved us a day! What price can you put on that? The waiting area was comfortable and the cafe was wonderful with complimentary beverages and cookies. If you're going to encounter vehicle trouble on the road, you're in for a pleasant experience at Jim Norton Toyota! We are still pretty amazed at how well everything turned out. Thank you for taking such good care of us! It is quite apparent that customer service is a top priority at your dealership. We will spread the word! More

Great Managment Honestly, we had no plans to buy from Jim Norton when we went in to simply compare the highlander to another vehicle. The highlander was always our 1s Honestly, we had no plans to buy from Jim Norton when we went in to simply compare the highlander to another vehicle. The highlander was always our 1st choice, but JN's advertised prices were above what we found in Dallas, or even OKC, we were a bit put off. We don't really the 'game' of car buying. That all said, it didn't take long to push thru those details and reach a deal we could all be happy with. The sales manager Jeff Yates worked with our salesman, Kevin Metzinger to earn our business. They treated us with the respect we expected. We had other options, but Jeff definitely helped sway our decision. More

New Sequoia Very smooth process from beginning to actual purchase. Very professional and courteous. Fair trade price and good price on new Sequoia. Pleased wi Very smooth process from beginning to actual purchase. Very professional and courteous. Fair trade price and good price on new Sequoia. Pleased with the process. No pressure to buy. More

Customer Service is 2nd to None My experience started off poorly due to a miscommunication, but the staff at Jim Norton more than exceeded any of my expectations in making up for it. My experience started off poorly due to a miscommunication, but the staff at Jim Norton more than exceeded any of my expectations in making up for it. I was able to get more for my money with my new Tundra. Repeat customers are their main goal, and I've never had a dealership go to as much effort throughout the whole process. I will definitely recommend this dealership to family and friends! More

Great experience! Actually listened! I had a great car buying experience. Alex S. did a great job, listening to my concerns and providing excellent customer service. No pressure and genu I had a great car buying experience. Alex S. did a great job, listening to my concerns and providing excellent customer service. No pressure and genuinely helpful. I wasn't buying new, but they made me feel like I was a top priority and that my happiness with the vehicle was the main goal. I would definitely return, and I suggest you give Jim Norton a try, and ask for Alex! More

Great Car Buying Experience! Targeted Jim Norton Toyota because of their long history of community service in Tulsa. From the moment we hit the lot, everything about buying a car Targeted Jim Norton Toyota because of their long history of community service in Tulsa. From the moment we hit the lot, everything about buying a car was made easy. For someone who hasn't purchased a car in a long time, nerves were soothed; fears were allayed, etc. My friend purchased a used car and her experience was so great that I went back the next day and got something new for myself. Thank you Don Ward, Nick Jones and Mike David! More

service that the vehicle comes back with more problems I dropped my vehicle off on Monday to get a few things fixed my gas gauge wasn't working correctly, the hydraulic door opener broke off, and my radio I dropped my vehicle off on Monday to get a few things fixed my gas gauge wasn't working correctly, the hydraulic door opener broke off, and my radio doesn't work 80% of the time, and also a oil change and tire rotation. Well on Friday I went to pick up my vehicle and I go to drive off and my truck has the gas light on because there is no gas. I had to stop and get some gas. Then sunday i get in the vehicle to go to church and the check engine light and 4 other warning light comes on. Now I have to take time out of my day to go drop the vehicle. This is not the first time this has happened. More