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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,248 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,248 reviews

April 23, 2015

Great experience with Robert Blocker I went to Jim Norton Toyota because I have friends who know Jim Norton personally and spoke so highly of him. My salesman was Robert Blocker who kept More

by TL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Robert was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 21, 2015

Very good experience I was very satisfied with the trade in values and the prices for the two 2015 vehicles that we purchased. The RAV4 and the Tacoma are exactly what we More

by Joe Couball, Sallisaw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Walsh
Apr 24, 2015 -

Jim Norton Toyota Tulsa responded

Joe, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every vehicle buying experience should be. We are sincerely grateful for trusting us with your automobile needs! Follow us on Twitter and like us on Facebook to catch the latest specials! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 20, 2015

oil change Horrible customer service first off. It would take me for ever to go in to detail. But had a scheduled oil change that took 230 hours. Not cool. The m More

by casared30
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Only one gentlemen at the desk was helpful but I did not get his name he is not the one on the paper work., Bob Hallam
Apr 24, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback, please allow us to investigate this further for you by contacting Laura Morse, e-Commerce Manager at Jim Norton: laura_morse@jimnortontoyota.com or call 918-250-6888. Thank you. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 18, 2015

Our Fourth Buying Experience Great trade in value on our Land Cruiser with great pricing for our new 1794 Tundra. Jim Norton Toyota always seems to have a vehicle on their lot we More

by Robert Easley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter-Evans-Wilcox , Dustin Moseley
Apr 24, 2015 -

Jim Norton Toyota Tulsa responded

Robert, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes into our store, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 16, 2015

Very good customer service from everyone I dealt with. Went here to buy a car about 3 years ago. Not a very good experience. Went back in April 2015. All I can say is WOW! What a difference! Everyone I de More

by Wesley, Tulsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Remy, Sean Walsh, Thad Bond
Apr 17, 2015 -

Jim Norton Toyota Tulsa responded

Wesley, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 15, 2015

Great test drive Was looking at 3 cars, have a prior highlander hybrid so went to the lot to see a newer used car. Marc went with us on a test drive as we played with More

by Christopher West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2015 -

Jim Norton Toyota Tulsa responded

Christopher, we appreciate you taking time to leave us a great review! We are pleased to hear Jim Norton Toyota did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 15, 2015

Unlike other Dealers! My third purchase in 8 years of doing business with these Fellas and it's because they're the best......they're unique and not like most of the other More

by Bldrdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Perry, Richard Haase, Kord Padilla, Carrie Calkins, Sean Walsh
Apr 15, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Jim Norton Toyota. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 14, 2015

Helpful, courteous, and knowledgable. We arrived looking around at other dealerships and Todd Roberts and co. made us feel like we should have just started at Jim Norton to begin with. Qua More

by AngelJV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones, Todd Roberts
Apr 15, 2015 -

Jim Norton Toyota Tulsa responded

Angel, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Todd and the rest of our staff provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 14, 2015

This is our third purchase from Jim Norton Toyota We have always been very pleased with the great customer experience. I would recommend Robert Blocker he is very personable & trustworthy. We love th More

by lovemysequoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kord Padilla, Darrell Brown, Bob Hallam
Apr 15, 2015 -

Jim Norton Toyota Tulsa responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

April 12, 2015

We had a great experience thanks to DrTodd Roberts We had a great customer experience this time, we went there to trade in my wife's car for a newer one. Dr. Todd Roberts helped us, he was great. I wil More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Todd Roberts
Apr 13, 2015 -

Jim Norton Toyota Tulsa responded

Sam, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

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