Jim Norton Toyota Tulsa

Customer Service is 2nd to None My experience started off poorly due to a miscommunication, but the staff at Jim Norton more than exceeded any of my expectations in making up for it. My experience started off poorly due to a miscommunication, but the staff at Jim Norton more than exceeded any of my expectations in making up for it. I was able to get more for my money with my new Tundra. Repeat customers are their main goal, and I've never had a dealership go to as much effort throughout the whole process. I will definitely recommend this dealership to family and friends! More

Great experience! Actually listened! I had a great car buying experience. Alex S. did a great job, listening to my concerns and providing excellent customer service. No pressure and genu I had a great car buying experience. Alex S. did a great job, listening to my concerns and providing excellent customer service. No pressure and genuinely helpful. I wasn't buying new, but they made me feel like I was a top priority and that my happiness with the vehicle was the main goal. I would definitely return, and I suggest you give Jim Norton a try, and ask for Alex! More

Great Car Buying Experience! Targeted Jim Norton Toyota because of their long history of community service in Tulsa. From the moment we hit the lot, everything about buying a car Targeted Jim Norton Toyota because of their long history of community service in Tulsa. From the moment we hit the lot, everything about buying a car was made easy. For someone who hasn't purchased a car in a long time, nerves were soothed; fears were allayed, etc. My friend purchased a used car and her experience was so great that I went back the next day and got something new for myself. Thank you Don Ward, Nick Jones and Mike David! More

service that the vehicle comes back with more problems I dropped my vehicle off on Monday to get a few things fixed my gas gauge wasn't working correctly, the hydraulic door opener broke off, and my radio I dropped my vehicle off on Monday to get a few things fixed my gas gauge wasn't working correctly, the hydraulic door opener broke off, and my radio doesn't work 80% of the time, and also a oil change and tire rotation. Well on Friday I went to pick up my vehicle and I go to drive off and my truck has the gas light on because there is no gas. I had to stop and get some gas. Then sunday i get in the vehicle to go to church and the check engine light and 4 other warning light comes on. Now I have to take time out of my day to go drop the vehicle. This is not the first time this has happened. More

Quick, professional, and easy! Dr. Todd made the experience enjoyable. There was no pressure, no pitching, and he made great use of humor as my wife and I negotiated price with him. Dr. Todd made the experience enjoyable. There was no pressure, no pitching, and he made great use of humor as my wife and I negotiated price with him. Likewise, Nick Jones made the finance portion smooth and efficient. More

New to Tulsa This was my first experience buying a prius. The sales personnel were very thorough explaining how the car worked. At no time was I given the hard s This was my first experience buying a prius. The sales personnel were very thorough explaining how the car worked. At no time was I given the hard sales pitch. After I purchased the car I discovered I had misunderstood an important feature I had wanted but did not exist on the model I had purchased and had been driving. I stated my concern about this to the sales manager and was allowed to get the model with the features I had wanted. They were very understand and cooperative. I would recommend this organization to anyone. More

Another great deal This was our second purchase from Jim Norton. We dealt with the same salesperson, Dustin Moseley and had the same experience. Friendly, warm, patient This was our second purchase from Jim Norton. We dealt with the same salesperson, Dustin Moseley and had the same experience. Friendly, warm, patient and honest. We believe we were treated honestly and fairly. Dustin and the finance crew spent a lot of time with us and ensured we were happy with the purchase we made. More

Incredible I have bought a lot of vehicles in the past but never have I been treated with such respect and informed of how my purchase would reflect in the futur I have bought a lot of vehicles in the past but never have I been treated with such respect and informed of how my purchase would reflect in the future. What a truly great experience looking forward to telling more people about Toyota. More

Great dealership This was the easiest most enjoyable car buying experience I've ever had, I bet I was asked over a dozen times by different employees wether i was sati This was the easiest most enjoyable car buying experience I've ever had, I bet I was asked over a dozen times by different employees wether i was satisfied during the process, and I was! Thanks More

Salesperson was knowledge about the 4Runner The Jim Norton Salesperson. ( Gibson freter) was knowledge about the 4Runner unlike the salesman at fowler Toyota . That's was the reason I brought The Jim Norton Salesperson. ( Gibson freter) was knowledge about the 4Runner unlike the salesman at fowler Toyota . That's was the reason I brought new 2015 4Runner . , and he wasn't in my face all the time too.!!! More