Jim Norton Toyota Tulsa

great experience I started out at Jim Norton upon referral of a friend and ended up pretty disappointed when they did not have the car that I had signed a contract for I started out at Jim Norton upon referral of a friend and ended up pretty disappointed when they did not have the car that I had signed a contract for, it was a dealer trade so I knew that this was a possibility however nonetheless I was disappointed. I went to another dealership and the exact same thing happened to me so I came to realize this issue is a industry wide problem and not in any way inherent to Jim Norton. the next day I get a call from JN saying they found a white 4runner for me and would honor the same price we had agreed on earlier (the other dealership said they wouldn't have what I was looking for for another 8 weeks!) needless to say I was ecstatic and would recommend Jim Norton to anyone. More

After the sale This dealership genuinely cares for its customers! It is evident in the people it hires and trains, the beautiful facility, and the efficiency of it This dealership genuinely cares for its customers! It is evident in the people it hires and trains, the beautiful facility, and the efficiency of its processes. I am truly very impressed. More

new car purchase We recently purchased a new car from Jim Norton Toyota and was very pleased with the experience. When purchasing a new car we normally spend 2 to 3 w We recently purchased a new car from Jim Norton Toyota and was very pleased with the experience. When purchasing a new car we normally spend 2 to 3 weeks looking at various cars and dealerships. Our salesman Kyle Krotzer and his manager Kenny Owen never pressured us over the several visits to the dealership. They answered our questions and were patient with our slow methodically search for a new car. In the end they were one of the primary reasons we came back to Jim Norton for the final purchase. More

Awesome customer service...again!! This is the second time we have purchased a vehicle from Jim Norton Toyota. They continue to provide a high level of service from regular maintenance This is the second time we have purchased a vehicle from Jim Norton Toyota. They continue to provide a high level of service from regular maintenance, sales and financing. The team went above and beyond to provide excellent service again. They were accommodating and met all our needs. More

Only dealership I deal with This was my first used vehicle I have ever purchased. I had previously purchased 2 new Tundras. I feel like I Always get the best care. This was my first used vehicle I have ever purchased. I had previously purchased 2 new Tundras. I feel like I Always get the best care. More

Great Customer Experience I liked the attentiveness of the staff. They were very concerned about my comfort as I waited. I wasn't hounded to buy. The salespeople were very r I liked the attentiveness of the staff. They were very concerned about my comfort as I waited. I wasn't hounded to buy. The salespeople were very respectful. More

Great to Deal with When I first came on to the lot I only had an idea of what I wanted. Corey helped me land on a vehicle that met all my needs. There was absolutely no When I first came on to the lot I only had an idea of what I wanted. Corey helped me land on a vehicle that met all my needs. There was absolutely no pressure to purchase. He was very easy and pleasant to deal with. Once I entered the finance office I worked with Kord. He was very easy to talk to and broke the numbers down to where they actually made sense when purchasing back end services. He did everything he could to get me the lowest intrest rate possible. I would definitely purchase again. More

Great Experience From Start to Finish! I purchased my last Pre-Owned Vehicle from Jim Norton Toyota last year so it was an easy decision to repeat. I had previously owned a Camry and wanted I purchased my last Pre-Owned Vehicle from Jim Norton Toyota last year so it was an easy decision to repeat. I had previously owned a Camry and wanted another one. I contacted Todd Roberts (TCUV Sales Consultant) through Randy Hill and asked him about any possible rebates/deals on Camry's. Not only did Todd and Randy find the one I was looking for, they found three. I traded my Ford Taurus in and Todd introduced to Kyle Collins (Business Manager) in Finance. Kyle ran my credit and carefully explained each and every financing option and additional warranty add-ons. All three of these gentlemen were courteous, friendly, knowledgeable, and ready to answer every question I threw at them. Todd was even so kind to stay until 10:45 pm to carefully explain every pretentious option on my new car, including dinner reservations from the console. I have never been happier with the purchase of a car, I am loving my new 2015 Candy-Apple Red Camry. I would highly recommend anyone looking for a great car buying experience to visit Todd, Randy, and Kyle at Jim Norton Toyota in Tulsa. More

Great Buying Experience Linda and I have purchased several automobiles over the 45 years we've been married. This was by far the best car buying experience for us thanks to Linda and I have purchased several automobiles over the 45 years we've been married. This was by far the best car buying experience for us thanks to Don Ward. Also kudos to Sean Walsh in the finance department. I would rate this a 10! More

So happy to be back in an xB! Went in to browse and see if I had any options, as I still owed more on my trade than it was worth. Leased an xB back in 2010 and loved it, so I saw t Went in to browse and see if I had any options, as I still owed more on my trade than it was worth. Leased an xB back in 2010 and loved it, so I saw they had one in the color I wanted. The sales team blew me away by offering me an even amount for my trade, monthly lease payments I could afford even WITH Gap Insurance, and even holding my TTL check until my next payday! Can't thank Kirsten and Nick enough for the wonderful service. So happy to be back in a reliable car, and can't argue with 2 years of Toyota Care included! More