Jim Norton Toyota Tulsa

Great customer service at Jim Norton Toyota! I recently bought a new Prius at Jim Norton and it has been a great experience. My salesman, Mark was brand new but very helpful and courteous and ask I recently bought a new Prius at Jim Norton and it has been a great experience. My salesman, Mark was brand new but very helpful and courteous and asked questions for me and did a fine job. I was pretty set on a low payment and a good interest rate and I can't say enough to brag on Brian Smith, who was the finance manager who worked with me. I bought the car on a Friday night and he was there until nearly 10pm (an hour after close) still working on my financing to get everything to please me and I ended up getting such a good deal on my car price I was able to get a deal on the extended warranty and still keep my payment in my target range. I wasn't even expecting to be able to afford the warranty, so I was a happy camper when I left there. Brian was funny and informative and got Mike David to assist on the warranty part and they were very helpful. I also look forward to having my maintenance and service done there. I was impressed also that Jim Norton even does a lifetime warranty on the engine of the car if you do the maintenance there at the dealership. If all continues as well as it has started, I am sure I will be back and do this again in a few years. You can't beat Toyota for dependability. I already knew that from many years of experience, but now I have found my dealer as well! More

The Best Service Department and Service advisor ever! Cody is my service advisor. He is the best service advisor I have ever had and Jim Norton Tulsa is the best dealership I have ever been to. I live 100 Cody is my service advisor. He is the best service advisor I have ever had and Jim Norton Tulsa is the best dealership I have ever been to. I live 100 miles (one way) in Shawnee, OK and it has been worth the drive to have my car serviced at Jim Norton Tulsa. I can not imagine me going any where else to buy my next Toyota or have service work done. My name is Harold Cook and I approve this message.?? More

Amazing! Salesman Allen Hubbard is a nice person who helped me choose right vehicle. He helped me as much he can and stayed late to make sure everything is fin Salesman Allen Hubbard is a nice person who helped me choose right vehicle. He helped me as much he can and stayed late to make sure everything is fine. I also made talk with him about soccer. It's nice to talk something else than car.:) Also Joel Andersen helped me to finance the car that I purchased. I left happy with the car by Allen and Kenny. I want to thanks them for helping me out. More

Great experience Salesman Todd Roberts was a pleasure to deal with. The finance department, Joel Andreasen, was a pleasure to deal with as well. The dealership was r Salesman Todd Roberts was a pleasure to deal with. The finance department, Joel Andreasen, was a pleasure to deal with as well. The dealership was really busy and the only negative was having to wait on financing, but other than that everyone we dealt with was professional, courteous and knowledgeable about the vehicle we finally decided on. We had just come from another dealership that was a terrible experience so it was refreshing to deal with someone that new what they were doing. More

Outstanding Since the minute I walked in, Robert Blocker was courteous, professional, and was ready to listen to my concerns about my next purchase. He seemed ver Since the minute I walked in, Robert Blocker was courteous, professional, and was ready to listen to my concerns about my next purchase. He seemed very genuine in helping me out and he really did. He walked back and forth to the Used Car Sales manager to get me the price that I wanted for my trade in so that I won't have any rollover into my next car payment. He even threw in a set of all weather floor mat for my car. He took the time to explain to me how the car works and all its features. Truly outstanding. This is my 2nd purchase from Jim Norton Toyota in Tulsa. More

Nice experience Our salesman at Jim Norton Toyota was very courteous and knowledgeable about the vehicle I was considering. The dealership did not have the exact veh Our salesman at Jim Norton Toyota was very courteous and knowledgeable about the vehicle I was considering. The dealership did not have the exact vehicle I wanted but found it for me and had it on the lot in less than a week. More

GREAT CUSTOMER SERVICE We were so grateful for all of the help we got at Jim Norton Toyota! Agustin was originally the first one that we talked to. We came in on a Saturday We were so grateful for all of the help we got at Jim Norton Toyota! Agustin was originally the first one that we talked to. We came in on a Saturday so that I could test drive the 2015 Camry LE. Agustin was very helpful and answered all of our questions. He was not pushy and we loved that about him. We let him know were were not ready to purchase until the following week. Over the next week I emailed him several times asking about a Camry that I saw on the website. He was very quick to get back with me and answered all of my questions and concerns. We came back the following week because we had made an appointment with him. When we got to the dealership, Agustin was helping some customers that needed a translator. ( I TOTALLY understood - I work in the medical field and we only have one translator at my office who I work directly with) So, Agustin immediately got another one of his co-workers to help us out. He introduced us to Todd and let us know he would be helping us and not to worry because he was a great guy! AGAIN, we were NOT disappointed. Todd was just as helpful as Agustin! Together they made our experience FANTASTIC! I would recommend this dealership and especially these two men to anyone looking to buy a new car!! TOP NOTCH IN OUR OPINION! Oh, and I can't forget our finance man! Zach did a great job! Kept the conversation going and made us feel right at home! Not to mention made us laugh A LOT! THANKS AGAIN GUYS! More

Exceptional Sales Rep Nicholas Holley Nicholas Holley greeted us in the lot as we drove in and answered all the questions we had about the 2015 Highlander. He assisted us throughout the b Nicholas Holley greeted us in the lot as we drove in and answered all the questions we had about the 2015 Highlander. He assisted us throughout the buying process and we couldn't be happier. Definitely glad we met Nicholas! More

Super Customer Service We are repeat customers with Jim Norton Toyota. I just purchased a 2015 Toyota Venza XLE, and love it! I really appreciate the good customer service We are repeat customers with Jim Norton Toyota. I just purchased a 2015 Toyota Venza XLE, and love it! I really appreciate the good customer service from Adam Howell. He was able to locate the vehicle and get it delivered in a timely manner. Kyle Collins in Finance did a great job as well. Both gentlemen made this procedure timely and pleasant, and we really appreciate it. Any questions we had were answered. Excellent job! More

2015 COROLLA PURCHASE AT JIM NORTON DEALERSHIP WAS AWESOME Zach Pinney is everything you would like a mgr to be : professional non aggressive good listener most friendly and sharp ! Kirsten Smith was a dream Zach Pinney is everything you would like a mgr to be : professional non aggressive good listener most friendly and sharp ! Kirsten Smith was a dream to have help me in so many ways with a great choice on my beautiful 2015 corolla! she is the sweetest and even programmed my Bluetooth phone in my car which was awesome! personal thanks to both great assets to JIM NORTON!! More