Jim Norton Toyota Tulsa

very good always very professional and a good exerience will be back for all my services will be back for all my services More

Everyone is always very helpful and even send coupons for oil changes. Only place we take our RAV4. 😎 oil changes. Only place we take our RAV4. 😎 More

Great service and team effort . .... we have purchased 2 cars and one truck and Jim Norton is our families go to for maintenance shop ... well done!! .... we have purchased 2 cars and one truck and Jim Norton is our families go to for maintenance shop ... well done!! More

Great experience! Friendly advisor, did a thorough job of explaining everything the mechanic would look at and do. I was happy with the work and upon completion the pr Friendly advisor, did a thorough job of explaining everything the mechanic would look at and do. I was happy with the work and upon completion the price was cheaper than expected which is always a plus when getting service. Would return here again. More

Our Salesman Carl was great and really helped us find our dream van with no issues. However, our finance specialist could not take no for an answer on the extended warranty. After my husband said no than dream van with no issues. However, our finance specialist could not take no for an answer on the extended warranty. After my husband said no thank you at least three times he turned to me and said, "well it's going to be your car so what do you want?" Implying that what my husband had said didn't matter. We were irritated and almost ready to walk out. We had to say no four times total to move on. We let him know early on that we needed to pick out kids up soon and was not respectful of our time. He kept talking about how the technology was unreliable, so we needed an extended warranty. He said the vehicle (a Toyota) is only reliable through the warranty period almost convincing us against buying a Toyota. In addition, he told us he would show us our preferred lenders interest verses the one he was thinking before we committed, but we realized in the middle of signing paperwork that he had just put down his lender of choice (PNC Bank) and only pulled up our preferred lender's general rate chart after we called him out. Furthermore, we just got a letter from PNC that the term we requested was not available from PNC. We are very unimpressed with the finance team and will likely not use Jim Norton next time because of our experience with them. More

Lynn and Wyatte made this experience very easy. I will be back the next time i'm in the market for a car... I will be back the next time i'm in the market for a car... More

Keep up the good work. Everyone went out of their way to make sure I was happy with the whole process. Everyone went out of their way to make sure I was happy with the whole process. More

Honestly I don’t leave reviews but this dealer Changed my view on dealerships for sure, Mario Carvajal, is the man with plan to go to for a phenomenal car buying experience!! Super professional, Educated and view on dealerships for sure, Mario Carvajal, is the man with plan to go to for a phenomenal car buying experience!! Super professional, Educated and respectful! I hand down recommend Mario Carvajal and Jim Norton Toyota to all friends and family and for sure I will be coming back for future Business. More

Joey is a terrific service advisor because he kept me informed as to what was going on and made sure the air in my spare tire was checked. The waiting area is spacious with many comfortable chairs and t informed as to what was going on and made sure the air in my spare tire was checked. The waiting area is spacious with many comfortable chairs and tables and I always appreciate the complimentary hot tea and a chance to read the paper newspaper. More

Awesome people to work with! Everyone was straight forward and got everything taken care of. Everyone was straight forward and got everything taken care of. More