
Jim Norton Toyota Tulsa
Tulsa, OK
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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I have only encountered 3 of the service department people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take ti people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take time to listen, communication of what is happening as they look over car is great, and you are in control of what they service today or defer until a future date. One thing to note is that I had a cabin filter suggested to replace at the 10k interval. I received the recommendation via text while waiting in the lobby. I approved and regretted it after checking out. My regret came when I took the time to ask how did that get to the point of needing replaced so early? It's important to know I drive only on city roads and my exposure to dust and other particles is limited to paved road driving, and not living or driving through active road construction zones either. The regret was when I was advised it was just a suggestion, not to the point of being needed. Not a failure on their part for a suggestion, I just advise that people having maintenance performed to educate yourselves on what you are reading via the text info, as there are degrees of need that go along with the service being mentioned. More
We received excellent service from the first time I sent an email salesman Buzz was awesome He responded to our needs and requests Happy to get our new four runner without any problems. It was prepared an email salesman Buzz was awesome He responded to our needs and requests Happy to get our new four runner without any problems. It was prepared and ready when we arrived to test drive and purchase it We were treated very well More
They did what I was there to have service on my vehicle. Thank you, again. Thank you, again. More
Had to rent. truck for $52, was not told what time vehicle ready next day truck for $52, was not told what time vehicle ready next day More

Isaac was terrific, it was a quick process and I’m thankful for such a knowledgeable salesperson. thankful for such a knowledgeable salesperson. More
Always polite and helpful. Communicates well and always quick and timely. I plan to use Josh each time that I can. Communicates well and always quick and timely. I plan to use Josh each time that I can. More
I have used Jim Norton service department for 10 years and have never been disappointed. and have never been disappointed. More