Jim Norton Toyota Tulsa

New Highlander The whole staff of people were kind, courteous and caring. Special thanks to Patti Austin, she took time to explain options on my car and I really app The whole staff of people were kind, courteous and caring. Special thanks to Patti Austin, she took time to explain options on my car and I really appreciate that. More

Why we drove all the way to Tulsa for our car Brad Mincer, Grant Geer, and all of the staff that we encountered went to extreme lengths to make sure that we were more than satisfied with our exper Brad Mincer, Grant Geer, and all of the staff that we encountered went to extreme lengths to make sure that we were more than satisfied with our experience. From the moment we first encounter them online, to the time we left they made sure that this experience was the very best. We drove all the way to Tulsa because of the price, we will come back because of the service! More

2015 Toyota Camry The salesman Todd was great, he was laid back and helpful. We upgraded to heated seats, but we were able to take the car and Todd has been very good a The salesman Todd was great, he was laid back and helpful. We upgraded to heated seats, but we were able to take the car and Todd has been very good at communicating when parts would be here and what to expect. The finance office was pretty stereo typical, but nothing I wasn’t expecting. Overall it was a painless and dang near enjoyable experience. More

“Happy Camprt” We had a very good experience at Jim Norton Toyota. We like the idea of going online and picking out a couple of cars we liked. We sent Mitch an email We had a very good experience at Jim Norton Toyota. We like the idea of going online and picking out a couple of cars we liked. We sent Mitch an email with our choices and that we would soon be on our way there. When we arrived, he had both vehicles pulled up to the front door. We did a test drive of both of them and chose the one we liked best. During the test drive and after the purchase, Mitch was very helpful in explaining a lot of the electronics and offered his help in the future. I can honestly say that this is the best car buying experience we have ever had and Mitch is the BEST car salesman we have ever worked with. More

Joe is amazing! We had a few bad experiences until Joseph Krautheim stepped in!! He made our year with his help in getting us set in our Highlander SE!! I will always We had a few bad experiences until Joseph Krautheim stepped in!! He made our year with his help in getting us set in our Highlander SE!! I will always ask for Joe and will send everyone Looking to buy to him!! He made this an amazing experience for us!! Thanks so much Joe!!! More

Mitch was the best! Everyone was extremely welcoming! Mitch was the best and extremely knowledgeable and patient with us. Jeremy and grant were great as well. I would Everyone was extremely welcoming! Mitch was the best and extremely knowledgeable and patient with us. Jeremy and grant were great as well. I would recommend everyone buy their car here! More

Great Experience!!! My husband and I received a friendly and professional service without pressure and a lot of option. Thank you Dalton for helping us to choose the righ My husband and I received a friendly and professional service without pressure and a lot of option. Thank you Dalton for helping us to choose the right vehicle. More

Easy trade in!!! My husband and I love this dealership. We had such an easy transaction going from a 2017 Highlander to a 2018 Sequoia. Brad managed to find the perfec My husband and I love this dealership. We had such an easy transaction going from a 2017 Highlander to a 2018 Sequoia. Brad managed to find the perfect SUV for us and definitely checked off all the boxes. And the financing was a breeze!! More

Awesome staff! We took our 2007 Honda Odyssey in for a trade after going elsewhere with no luck. Darren was very helpful in finding a car that fit our family and bud We took our 2007 Honda Odyssey in for a trade after going elsewhere with no luck. Darren was very helpful in finding a car that fit our family and budget! Brian in finance answered a million questions and they ALL stayed late to get us in our car and on our way in the same night. We are so thankful for them and love our car. Customers for life! More

Mitch is a pleasure I went into deal with another employee who got called away on a family emergency. Anyways, he asked Mitch to assist us. Mitch did not pressure me I went into deal with another employee who got called away on a family emergency. Anyways, he asked Mitch to assist us. Mitch did not pressure me into anything I did not want, but of course, I already had financing approved, so I was just trying to find the perfect vehicle. Since I work early hours, I had to call it an evening before I purchased the vehicle and told him that I would be back the next day. We came back, and Mitch was there and ready to handle our business. He did not leave us wandering what they were doing, and kept us informed during the entire process. Although I still had a manufacturer warranty on the vehicle, it was nice to know they had an excellent 3 month/3,000 mile so I felt more confident in buying from them. I also spoke to Kyle Krotzer in the finance division, and Kyle was a little difficult to reach at time. He told me that anytime I had questions, to call or stop by which I did. I found it a bit insulting that he knew I was there, and went to take back another couple purchasing a vehicle, and another individual came out, but did answer my questions. More