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Jim Norton Toyota Tulsa
Tulsa, OK
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,301 reviews
August 08, 2018
Easy and fun The sales team and business office was the greatest to work with. They knew I was not at ease in buying a car, so they made me laugh and helped me rel The sales team and business office was the greatest to work with. They knew I was not at ease in buying a car, so they made me laugh and helped me relax. Thank you all so much for a great experience! More
by Franceday77
Employees Worked With
Krystal Bell, Tyler Davidson
August 01, 2018
Great sales experience Patti is and the Jim Norton team were great to work with and made our car buying experience easy and painless. We would recommend the Norton Toyota Patti is and the Jim Norton team were great to work with and made our car buying experience easy and painless. We would recommend the Norton Toyota to others! More
by Jim B
Employees Worked With
Patti Austin
July 30, 2018
Terrible! We bought a 2015 Certified Toyota Sienna in October of last year. The sales person lied to us about the loaner car being a van when we bring it in for We bought a 2015 Certified Toyota Sienna in October of last year. The sales person lied to us about the loaner car being a van when we bring it in for service, they never did any inspection of the vehicle I can guarantee, because it had 4 different issues that we noticed just driving it off the lot. It has been in and out of their service department repeatedly each time coming back worse than before. Their General Manager doesn't return phone calls, because hes "too busy". The lies are just growing. They have now said that our bluetooth system isn't compatible with iPhone and its my 4 phones that are the issue. Yet when I get a loaner car they work flawlessly. They don't want to buy the car back, they want me to trade it in and take a hit considering they sold me every warranty known to man. To say they are a disappointment to the toyota brand is putting it lightly. They tell you anything you want to hear to sell you a car, and then they don't care because they have maid their money. Buyer Beware! More
by torichilders
July 28, 2018
Excellace experience finding car I wanted My wife passed away earlier this year so I am downsizing from car, truck and camper to a SUV. Robert sought info on what I was looking for in a car a My wife passed away earlier this year so I am downsizing from car, truck and camper to a SUV. Robert sought info on what I was looking for in a car and found one that we test drove explaining all of its features as we drove. I asked about leasing options and he explained all of the benefits and projected costs. I was impressed with the customer care I received. Robert did an exceptional job anticipating my questions and finding my next car. Think I found a new friend that was very helpful. More
by DougWW
Employees Worked With
July 28, 2018
Got the truck of my dreams Darren went above and beyond to put me in a truck that was within my budget and he also worked with my trade ins. He worked with my ambivalence in a p Darren went above and beyond to put me in a truck that was within my budget and he also worked with my trade ins. He worked with my ambivalence in a professional manner and got me the monthly payment I needed. More
by Joleen
Employees Worked With
Andy Currey, Darren Hill
July 28, 2018
An Awesome Car Buying Experience! Jim Norton Toyota impressed us as a first class dealership. We were treated respectfully and professionally through the whole buying process by every Jim Norton Toyota impressed us as a first class dealership. We were treated respectfully and professionally through the whole buying process by everyone involved, sales rep Patti Austin, Business Manager Marie Bowers and all staff in Service. More
by drmarano
Employees Worked With
Patti Austin, Marie Bowers
July 27, 2018
Not your typical car salesman I have bought many cars over the past 3 29 years since become me and adult. My husband and I have bought 4 vehicles from Jim Norton previously. I t I have bought many cars over the past 3 29 years since become me and adult. My husband and I have bought 4 vehicles from Jim Norton previously. I took my daughter Summer there to look at getting her a first vehicle. We were lucky to have gotten a great car salesman, Wilford Friday jr., who honestly cares about the customer and what they want. I am extremely grateful for Mr. Friday and will recommend him to all my friends and family looking for a vehicle. More
by laupton
July 26, 2018
Professional and informative staff All the employees, from the sales associate to the financial advisor, were polite, knowledgeable, and informative! It was a smooth and professional e All the employees, from the sales associate to the financial advisor, were polite, knowledgeable, and informative! It was a smooth and professional experience. I will definitely recommend this dealership to others. More
by Beachte
Employees Worked With
Brian Smith, Zoua Vang
July 26, 2018
Buying my new Avalon I would like to commend Patti at Jim Norton Toyota in Tulsa, she is a definite asset to your company. , She went above and beyond helping me in bu I would like to commend Patti at Jim Norton Toyota in Tulsa, she is a definite asset to your company. , She went above and beyond helping me in buying my car and didn’t stop there,. She has contacted me several times since to make sure I’m happy and satisfied. She is my forever sales person. You need more like her. More
by mammy214
Employees Worked With
Patti Austin
July 23, 2018
Manager should have stayed out of salesman’s way. Adam Buckmaster was fantastic and Robert was great to work with. However, I didn’t not appreciate Tyler getting involved. It felt very unprofessional Adam Buckmaster was fantastic and Robert was great to work with. However, I didn’t not appreciate Tyler getting involved. It felt very unprofessional and I didn’t feel comfortable with him. Robert shouldn’t have been interrupted. Tyler did not Manage the situation well at all by getting involved! More
by AshleyN
Employees Worked With
Adam Buckmaster, Robert Lynch
