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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,214 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,214 reviews

May 21, 2018

Pretty nice place to do business. Marc Nellie was great! I recommend everyone work with Marc. Silly videos in financing are annoying. Tell them to skip the videos. Run if they play the More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nellis
May 23, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this review, Mandy. We appreciate your feedback, although we truly do feel it's important every customer know the options available to them and why they are important. Please contact our General Sales Manager, Shannon Ashford, at 918-317-7289 or shannon_ashford@jimnortontoyota.com. Sincerely, Laura Morse, e-Commerce Manager

May 17, 2018

Patti I love my new CHR. Jim Norton Toyota in Tulsa is the best because of the great sales person, Patti She was patient and so helpful. She took the time t More

by Vera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Austin
May 17, 2018 -

Jim Norton Toyota Tulsa responded

Vera, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Patti's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 17, 2018

Only YOU can make it happen! Great life time purchase. I’ve drove many cars and overall I’m sticking with the best and that has to be Toyota! More

by PrettyJune18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
May 20, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 17, 2018

David Holmes is awesome! I have been using the service department and working with David Holmes, specifically since 2006. David always does an excellent job of being upfront More

by John1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for the excellent review and for your continued loyalty over the last decade! We work hard to build long-term relationships and are happy to hear that David continues to provide outstanding service. I will gladly share your kind words with David and we look forward to seeing you during your next visit. Have a wonderful day! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2018

Fantastic costumer service My fiancé and I purchased a 2018 Tunda a couple months ago and the customer service is absolutely fantastic so we came back and purchased a 2018 4Runn More

by Lori1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Austin
May 17, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this phenomenal review! We truly appreciate you letting us earn your repeat business. Congratulations on your all-new 2018 Toyota 4Runner, we hope you love it for many years to come! Patti is an invaluable member of our team and she truly exemplifies our commitment to customer care. I will gladly extend your compliments to Patti and the team. Thank you again and we look forward to helping you in the future. Take care! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2018

They were awesome! I really enjoyed buying here. My salesman was really nice and genuinely cared about me getting what I needed and not just what they wanted to give. I More

by Charlaylay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch McCurdy, Jeremy Swigart, Andy Currey
May 16, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Jim Norton Toyota. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 07, 2018

Mitch was great! From beginning to end Mitch was helpful and on top of things! Never felt like I was being hussled into a sale and was super awesome post sale. More

by Labazro
Recommend Dealer
Yes
Employees Worked With
Mitch McCurdy
May 07, 2018 -

Jim Norton Toyota Tulsa responded

We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 04, 2018

Great service all around Wonderful service from Brad and Marie. Awesome experience! Would highly recommend to another customer looking to buy a new car without a high pressur More

by ToniL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Marie Bowers
May 06, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 02, 2018

Great experience Car buying, always fun. Yeah right. But when you get the right car, by the right people, at the right place, it can be fun. My salesman, Todd, was a d More

by Brono23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Grant Geer
May 03, 2018 -

Jim Norton Toyota Tulsa responded

We love hearing about customers who have a great experience at Jim Norton Toyota and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 01, 2018

Great Dealership Great service! Bought all my vehicles from there. All around, excellent. Wouldn’t buy a car anywhere else! Comfortable seating area and cafe. Friendly More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Grant Geer
May 02, 2018 -

Jim Norton Toyota Tulsa responded

Tracy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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