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Jim Norton Toyota Tulsa
Tulsa, OK
3,217 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,217 reviews
July 07, 2018
Thorough and caring approach! Throughout the buying process, everyone we dealt with provided excellent customer service. Marc was a great communicator and helpful in every way. Wou Throughout the buying process, everyone we dealt with provided excellent customer service. Marc was a great communicator and helpful in every way. Would buy from him/them again. More
by Cgrandon
Employees Worked With
Marc Nellis
Helpful July 06, 2018
Vip car quote Was called by dealership to come in for quote on 2016 Tundra. Followed their instructions lady at reception desk called to let them know I was there. Was called by dealership to come in for quote on 2016 Tundra. Followed their instructions lady at reception desk called to let them know I was there. 30 min. later no one showed up, I had to leave. Went back 2 days later, they drove my trundra . Sent salesman out with bid, manager did not tell me reason for bid amount. TOTAL WASTE OF MY TIME. Please don't call me again! More
by hat
Employees Worked With
Zach George
July 06, 2018
Great service Brett Fry is extremely helpful and always has time to answer questions. He was my first experience with service at Jim Norton, well pleased, will alw Brett Fry is extremely helpful and always has time to answer questions. He was my first experience with service at Jim Norton, well pleased, will always ask for him. More
by hat
Employees Worked With
Brett Fry, Tim Wilbanks, Zach George
July 04, 2018
BUYING TOYOTA HIGHLANDER MADE EASY THE SALES PERSON CHARITY SMITH, MADE THE EVENT EASY AND PLEASANT TO BUY THE VEHICLE THE FINANCE MANGER BRAIN SMITH EXPLAINED THE WHOLE xxxxxx QUICKL THE SALES PERSON CHARITY SMITH, MADE THE EVENT EASY AND PLEASANT TO BUY THE VEHICLE THE FINANCE MANGER BRAIN SMITH EXPLAINED THE WHOLE xxxxxx QUICKLY AND EASY TO UNDERSTAND More
by SWN
Employees Worked With
Brian Smith, Charity S. Farris-Smith
July 01, 2018
There is a reason I always come back Jim Norton Toyota has never let me down. The sales and service teams are the best. I always feel like a valued customer. This dealership definitely Jim Norton Toyota has never let me down. The sales and service teams are the best. I always feel like a valued customer. This dealership definitely has their stuff together. Thanks JNT for another excellent experience. More
by Justinfro
Employees Worked With
Brian Smith, Marc Nellis
July 01, 2018
3rd time buying from Jim Norton This is the third vehicle I have purchased at Jim Norton Toyota, the ninth vehicle for our family. All with the help of Terry Howard. He is honest and This is the third vehicle I have purchased at Jim Norton Toyota, the ninth vehicle for our family. All with the help of Terry Howard. He is honest and has never pressured us into a car, making a great experience in the car buying process. More
by ananney
Employees Worked With
Terry Howard, Marie Bowers
June 29, 2018
Excellent experience This is the exact car we were looking for. Great experience with Darren Hill and Henry Von-Hagen. They were both very professional and I would gladl This is the exact car we were looking for. Great experience with Darren Hill and Henry Von-Hagen. They were both very professional and I would gladly do business with them again. More
by emcewin13
Employees Worked With
Henry Von-Hagen, Darren Hill
June 26, 2018
BEST CUSTOMER SERVICE FROM BRAD Right when we parked, Brad came to greet us and offered water. Very friendly and informative. He gave us a great discount and stayed until 10:30pm to Right when we parked, Brad came to greet us and offered water. Very friendly and informative. He gave us a great discount and stayed until 10:30pm to wait for our paperwork to be done! It was a wonderful experience and Brad knows his stuff! More
by mai.vang
Employees Worked With
Brad Mincer, Marie Bowers
June 26, 2018
Excellent experience Jim Norton worked very hard to meet our price. We have bought 3 other vehicles there and have always had a great experience. They definitely desire to Jim Norton worked very hard to meet our price. We have bought 3 other vehicles there and have always had a great experience. They definitely desire to take care of returning customers! More
by Nicole
Employees Worked With
Andy Currey, Zoua Vang
June 25, 2018
Great service Patti was great to work with! She was also very thorough in showing me the options on this vehicle! I am definitely a toyota druver for life😊 Patti was great to work with! She was also very thorough in showing me the options on this vehicle! I am definitely a toyota druver for life😊 More
by Gloria
Employees Worked With
Patti Austin
