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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,218 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,218 reviews

July 28, 2018

An Awesome Car Buying Experience! Jim Norton Toyota impressed us as a first class dealership. We were treated respectfully and professionally through the whole buying process by every More

by drmarano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Austin, Marie Bowers
Jul 29, 2018 -

Jim Norton Toyota Tulsa responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 28, 2018

Excellace experience finding car I wanted My wife passed away earlier this year so I am downsizing from car, truck and camper to a SUV. Robert sought info on what I was looking for in a car a More

by DougWW
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2018 -

Jim Norton Toyota Tulsa responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 27, 2018

Not your typical car salesman I have bought many cars over the past 3 29 years since become me and adult. My husband and I have bought 4 vehicles from Jim Norton previously. I t More

by laupton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Bowers
Jul 29, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 26, 2018

Buying my new Avalon I would like to commend Patti at Jim Norton Toyota in Tulsa, she is a definite asset to your company. , She went above and beyond helping me in bu More

by mammy214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Austin
Jul 29, 2018 -

Jim Norton Toyota Tulsa responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 26, 2018

Professional and informative staff All the employees, from the sales associate to the financial advisor, were polite, knowledgeable, and informative! It was a smooth and professional e More

by Beachte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Zoua Vang
Jul 30, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful feedback! I'm glad to hear that our team provided a friendly, knowledgeable, and professional experience. We appreciate the recommendation and look forward to helping you again in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 23, 2018

Manager should have stayed out of salesman’s way. Adam Buckmaster was fantastic and Robert was great to work with. However, I didn’t not appreciate Tyler getting involved. It felt very unprofessional More

by AshleyN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Robert Lynch
Jul 23, 2018 -

Jim Norton Toyota Tulsa responded

Thanks for taking the time to write and we are thrilled to hear you enjoyed working with Adam and Robert. Our General Sales Manager would like to discuss the concerns mentioned and will be reaching out to you, or feel free to call him directly – Shannon Ashford, GSM, 918-250-6888. Thank you! Laura Morse, eCommerce Manager, Jim Norton Toyota

July 20, 2018

Perfect 4Runner I highly recommend Jim Norton Toyota. They make sure to take care of their customers. They are true to their words and promises. Darren Hill helped More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Hill
Jul 23, 2018 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your recommendation! Darren is truly an invaluable asset and we appreciate everything that she does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 19, 2018

Outstanding Care This is the second time we have had Robert Blocker help us with the purchase of a Toyota. He is charming and very knowledgeable. Friendly, well trai More

by Tacomamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 18, 2018

No pressure, No stress, Enjoyable Experience I love to buy shoes and enjoy picking out the perfect pair! The experience of working with Misty to pick out the perfect vehicle for me felt the same. More

by RHays22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Long, Tyler Davidson
Jul 18, 2018 -

Jim Norton Toyota Tulsa responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 17, 2018

Amazing experience It was a great experience. Came in looking for a vechile for my boyfriend and ended up trading my Jeep Patriot in! He was nice, honest, and super help More

by chanel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Robert Lynch
Jul 17, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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