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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,219 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,219 reviews

August 14, 2018

Great dealership with great folks They were fair and were able to work with me throughout my process of getting a new truck. The sales people in the building were very kind and helped More

by Daniel$98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
Aug 15, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 12, 2018

Easy, helpful, and pressure free. As a first time car buyer I really appreciated the time and patience Brad Mincer had in showing me the Rav4 XLE. He was very informative and upfront a More

by Sal6757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Grant Geer
Aug 13, 2018 -

Jim Norton Toyota Tulsa responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 12, 2018

It was great! Robert is easy to work with. He helped me and my family get into the best car available. And went out of his way to help me get the best deal. More

by Jhuffiz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lynch
Aug 13, 2018 -

Jim Norton Toyota Tulsa responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 11, 2018

New car shopping My husband and I were not looking forward to the process of buying a vehicle, but Darren definitely made the experience easy for us with no hassles. I More

by Swood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Darren Hill
Aug 13, 2018 -

Jim Norton Toyota Tulsa responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Darren assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 11, 2018

Fantastic service I had my 2011 Camry in for an oil change yesterday. I've always had wonderful service from Jim Norton. I love the check up they do every time with rec More

by Jendy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
Aug 13, 2018 -

Jim Norton Toyota Tulsa responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 11, 2018

Best buying experience ever We bought a new Camry last week. It was the best car buying experience ever. Tyler was fantastic to work with. Adam handled the financial part and was More

by Jendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Tyler Atkinson
Aug 13, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 10, 2018

Great experience with Brad!!!! By far the best car buying experience ever. Brad was great and made it stress free. I would highly recommend Brad to anyone looking for there next car More

by Donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Andy Currey
Aug 13, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Brad made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 08, 2018

Easy and fun The sales team and business office was the greatest to work with. They knew I was not at ease in buying a car, so they made me laugh and helped me rel More

by Franceday77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Bell, Tyler Davidson
Aug 08, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 01, 2018

Great sales experience Patti is and the Jim Norton team were great to work with and made our car buying experience easy and painless. We would recommend the Norton Toyota More

by Jim B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Austin
Aug 02, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback, Jim. It's fantastic to know that Patti and our team were able to make your purchase incredibly easy and painless. Thank you for the recommendation and we look forward to helping you again in the future. All the best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 30, 2018

Terrible! We bought a 2015 Certified Toyota Sienna in October of last year. The sales person lied to us about the loaner car being a van when we bring it in for More

by torichilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brett Fry
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