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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

May 18, 2024

Muy buen trabajo y buen servicio, buena atención al cliente desde que llega uno hasta que le entregan su vehículo. More

by nefta1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Jim Norton Toyota Tulsa responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Courtney, Jim Norton Auto Group

May 18, 2024

Total professionalism. .100% enjoyable experience..easy walkin and easy exit..truly enjoyable experience..loved it.. More

by sauceman’ truck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! We are thrilled to hear about your enjoyable experience with us at Jim Norton Toyota. We aim to make every visit easy, and we are delighted you found it truly enjoyable. We appreciate your kind words and look forward to welcoming you back soon! Sincerely, Courtney, Jim Norton Auto Group

May 17, 2024

Highly recommend Jim Norton. Great people and great service. Their service department is top of the line as well. More

by Morganism29
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for recommending Jim Norton Toyota! We are thrilled to hear about your positive experience with our team. We strive to offer top-notch service to all our customers. We look forward to welcoming you back soon. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

May 17, 2024

Kendle took my original service call. He got my problem with brakes back to normal and feeling safe in my car. I always think car repairs are expensive, but I sure like the quality serv More

by JANJULIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendle
May 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting Jim Norton Toyota’s service department, Jan. We are glad that we could provide an overall positive experience and appreciate your feedback. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the pricing concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 17, 2024

The customer service that I receive when I bring my car in for service is top notch. The service dept (including Josh) has assisted me with knowledge of what my car needs are and what is coming up next ti More

by ceramicjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with Jim Norton Toyota! We are delighted to hear that Josh and our service department provided you with top-notch customer service and valuable insights about your vehicle needs. We aim to make every visit efficient and informative, and we are thrilled to know that your vehicle was serviced in a timely manner. We appreciate your feedback and look forward to assisting you with your future service needs. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

The excellent customer service is why I traded my Silverado for my Tundra!! The service department keeps my truck running in excellent condition. Highly recommend Jim Norton! More

by chattam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

I felt comfortable asking Isaac questions and he worked with me to find my preferences. In general I do think that financing and interest rates should be discussed at least on a high level before agreein More

by AC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Jim Norton Toyota Tulsa responded

We are glad to hear that your visit was an overall positive one. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

Jim Norton Toyota has always provided great service for my 2005 Prius - for almost 19 years! More

by marisp123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty and kind words! We truly appreciate to have been your go-to dealership for nearly 19 years of servicing your 2005 Toyota Prius . We look forward to many more years of providing you with excellent service. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

Service Dept. never disappoints . . . even when repair news is not so good. Trust them completelyQ More

by jbavants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for trusting Jim Norton Toyota's Service Department with your vehicle! Our team always strives to deliver reliable service no matter the situation. We appreciate you continually trusting us with your vehicle repair needs and look forward to serving you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

As usual the service provided by Jim Norton Toyota was outstanding. Everyone I had contact with was helpful and courteous. As a senior citizen I depend on them to keep my car in top-notch condition. More

by barb38
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Barb, for your kind words and loyalty to Jim Norton Toyota! We truly value your trust in us to keep your vehicle in top-notch condition. Our team is always here to assist you with the outstanding service you deserve. We look forward to continuing to serve you in the future. Thank you again for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

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