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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,242 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,242 reviews

November 20, 2018

Really good Dalton did a xxxx of a job This is a great place to go especially if you are a first time buyer Troy and Doltoj did a great job of making my experience great! More

by Terrell johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Krenz
Nov 22, 2018 -

Jim Norton Toyota Tulsa responded

Hello Terrell! Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Troy and Doltoj. Please let us know if we can do anything further to help. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 19, 2018

As pleasant as can be. I hate buying cars, but Bruce Buck and Jim Norton Toyota made it a pleasant experience for me. Bruce was very considerate and listened to my want/need More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRUCE BUCK
Nov 22, 2018 -

Jim Norton Toyota Tulsa responded

Hi Heidi! I am happy to hear your time spent with Bruce was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 19, 2018

Professional and Customer Friendly Experience The entire process was handled in an informative and courteous manner by all the staff. Jake Newell was very patient and answered all of my questions. More

by Willc2108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Clay, Derrick Lawrence, Jake Newell
Nov 22, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jake and the rest of the Jim Norton Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 17, 2018

Late night car shopping. My wife and I went car shopping on a Friday night. We didn’t have anyone to watch our two girls so we brought them with us. Jake met us as soon as we More

by donwills3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Newell
Nov 19, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this fantastic review! We work hard to provide top-notch service to each and every guest. I will happily share your kind words with Jake and the team. Don't hesitate to reach out with any questions or automotive needs in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 17, 2018

Not upfront about used car issues Bought a 2008 Highlander with 150K miles. Expected to have to do $1-2K of maintenance on it upon purchase. However, the Toyota dealership (Hendrick To More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Swigart, Brandon Tipton
November 17, 2018

Sales Consultant Zoua gets high marks! My Sales Person, Zoua, worked very hard for me. Despite bitter cold weather, she went above and beyond to let me test drive several models and determi More

by ApronStrings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence, Andy Currey, Zoua Vang
Nov 19, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to let us know about your experience! We agree that Zoua is a very hard worker and goes the extra mile for her customers! Congratulations on your RAV4, we know you'll love it! If we can be of service in the future, please do not hesitate to ask. Laura Morse, ecommerce Manager, Jim Norton Toyota

November 14, 2018

very good dealer Don Ward was a great salesperson.. Had a very good experience with Don Ward at Jim Norton Toyota...Purchased a Tacoma and am very happy with my purchase....the best staff I have met in More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Jim Norton Toyota Tulsa responded

Steve, thank you for the wonderful feedback and congratulations on your new Tacoma! It's great to hear that Don provided a great buying experience. Feel free to reach out with any questions or automotive needs in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 14, 2018

Great experience at Jim Norton! I recently came in here needing a more reliable car for me and my daughter. Robert Blocker was very accomodating and made the whole car buying process More

by Aroot34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for writing this excellent review! Robert works hard and truly exemplifies our commitment to customer care. I will gladly share your kind words with Robert and the team. Always feel free to contact or visit us again for any other vehicle needs in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 14, 2018

Amazing Service I knew that I needed a new car, but was unsure what I wanted. However, here, The device provided to me helped me find what fitted me. With further hel More

by VuNgu25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
Nov 19, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for providing this great review and congratulations on your new Toyota RAV4! Let us know if we can help with any vehicle needs in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 14, 2018

My first car buying experience!!! This was my first car buying experience and I could not have asked for a better one. I had 3 dealerships I was going to visit that day to shop around, More

by Sarah T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, BRUCE BUCK
Nov 19, 2018 -

Jim Norton Toyota Tulsa responded

Sarah, we cannot thank you enough for taking the time to write this fantastic review! Our entire team works hard to exemplify our commitment to customer care. I will happily share your compliments with Brad, Andy, and the team. Congratulations on your new Toyota Camry and be sure to let us know if we can help with any other automotive needs in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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