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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

April 29, 2019

Love My New Car!! Didn't expect shopping for a car would be so pleasant. Misty was a delight to work with. She is very nice and was patient with us. Would definitely More

by firstnewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Misty McDonald
Apr 30, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 25, 2019

Quick and simple Before coming CJ had the keys ready to go for me. Took me straight to the car I asked about and let me look it over and told me about a lot of the fea More

by AsianDave84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Carl McGill
Apr 25, 2019 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 24, 2019

Incredible Experience!! I can’t say enough about Shellie, David in Collisions and Jim Norton. I had my car accident 48 hours ago, found out my car was being totaled and back More

by LeiAnne2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas, Shellie Sentel
Apr 25, 2019 -

Jim Norton Toyota Tulsa responded

LeiAnne, we are truly grateful for this awesome review! We are thrilled that our team was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 19, 2019

Amazing Service Shellie was amazing through the whole process. She did not push a sell at all and helped to provide all the information we requested. She wanted to ma More

by Ranaroo10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Shellie Sentel
Apr 21, 2019 -

Jim Norton Toyota Tulsa responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 18, 2019

Awesome people! Shellie was great, she listened and helped me get size of vehicle I needed at the payment I needed! If you are looking for someone that actually care More

by Wild3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Shellie Sentel
Apr 18, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Shellie and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 11, 2019

Marie and Jim sold us on Jim Norton Toyota! My wife and I were looking around the 200 mile radius of Springfield, MO for the best deal on a 2018 RAV4 XLE AWD and we found it at Jim Norton! We dr More

by CordSchnakenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Robinson, Tim Wilbanks, Marie Bowers, Anna Ford, Jim Herrin
Apr 14, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 11, 2019

Wonderful as always. This is the 4th Toyota I have purchased from Jim Norton. Robert Blocker has been my salesman all 4 times. I cannot complement his professionalism enou More

by Tgirlfor19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a fourth car buying experience that was just as good or better as the first! We appreciate your loyalty! Please come back and see us again in the future with anything else you might need. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 06, 2019

Great Time buying Toyota Tundra from Tyler Murry After talking with my salesman Tyler Murry.....who introduced me to a 2019 Tundra, I decided against a Dodge and to go with another Toyota.....my 7th More

by OkieBart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Murry
Apr 08, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to write this excellent review! Tyler works incredibly hard to exemplify our commitment to customer service. I will be happy to share your kind words with him and the team. Congratulations on your new 2019 Toyota Tundra, we hope you have many years of safe and happy travels. Let us know if we can help with any other automotive needs in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 05, 2019

Lift my Taco We have been Jim Norton customers since 2012. We've been faithful to perform regular service on our Camry and Tacoma. I finally decided to lift the ta More

by BIGDADEE57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Clay
Apr 08, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for the fantastic review and for your continued loyalty over the last 7 years! I will gladly share your compliments with Cody and the team. We look forward to helping you again in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 01, 2019

What a great sales person i had shellie se Shellie sentel was wonderful with me she answer all of my questions and was realy nice and taking her time with me I was very pleased with everything More

by Driver12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Clay, Shellie Sentel
Apr 02, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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