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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

May 19, 2019

New Highlander We had a great buying experience with Brad at Jim Norton for our new highlander. He was extremely helpful showing us all the options on the different More

by Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Roger Hensley
May 19, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 17, 2019

Very happy with our decision to shop here We made the best decision to shop at Jim Norton today. You have wonderful people working at your location. Misty was very professional and easy to wo More

by terryt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Misty McDonald
May 19, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2019

Good service The salesman Devin did a great job working with me, giving me options on cars to look at, and helping me find the car I actually got. He worked with m More

by Jvern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Howard, Devin Roberts, Roger Hensley, Michael Huff
May 19, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2019

I’ll only buy from Jim Norton! They do a great job Seriously the best car dealer around with the best sales people. I’m always very pleased with the incredible customer service I receive. I tell anybod More

by Leflores82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raziel Flores, Luis Flores, Andy Currey, Shellie Sentel
May 16, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2019

New 2019 Camry Car buying can be so stressful, but Shellie made it so friendly, fun and informative. She picked the perfect 2019 Camry for us. It was so nice not hav More

by Elaine an Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Shellie Sentel
May 16, 2019 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2019

Best car buying experience I've ever had. We received a friendly greeting the moment we walked in the door. There was no pressure to buy something I did not want or need. Our salesman was ve More

by LEHMurphy715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy "Buz" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer
May 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 15, 2019

Reginald has great customer service !!! Reg Mathis & Grant Geer took great care of me answered any questions I had, broke down Gap for me and made me feel really secure in the car I was buyi More

by Yodaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Reg "Hawk" Mathis
May 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 06, 2019

Great dealership My family and I had a great experience purchasing a new Toyota Camry at Jim Norton Toyota. We got a great trade in price for a 2016 juke. Our saleswom More

by Brandy W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Misty McDonald
May 07, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 03, 2019

Great experience Salesperson was pleasant and no pressure. We struck a deal over the phone and I picked up my new truck no surprises. Everything was just as promised. More

by Tundra19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

Great experience filled with respect! All the team members were very kind and patient throughout the process especially with the language barrier I appreciate the respect shown to my mothe More

by cecilia15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Misty McDonald
Apr 30, 2019 -

Jim Norton Toyota Tulsa responded

Cecilia, we loved reading this review! Happy customers are our aim, and it appears our team really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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