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Jim Norton Toyota Tulsa
Tulsa, OK
3,242 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,242 reviews
December 31, 2018
AMAZING SERVICE ONE OF THE MOST ENJOYABLE CAR BUYING EXPERIENCE I'VE EVER HAD! OUR SALES LADY SHELLIE SENTEL WORKED HER BUTT OFF FOR US! OUR FINANCE GUY JIM ELLEDGE W ONE OF THE MOST ENJOYABLE CAR BUYING EXPERIENCE I'VE EVER HAD! OUR SALES LADY SHELLIE SENTEL WORKED HER BUTT OFF FOR US! OUR FINANCE GUY JIM ELLEDGE WAS SO HELPFUL EXPLAINED EVERYTHING TO US AND HAD SO MUCH FUN WITH HIM AS WELL! WE BOUGHT TWO CARS IN ONE DAY AND BROUGHT MY NIECE BACK THE NEXT DAY! More
by Ramie8117
Employees Worked With
Shellie Sentel
December 31, 2018
WONDERFUL EXPERIENCE Everyone was so patient very professional and worked with my needs.. Wasn't sure what I wanted at first, Was shown a few vehicles and in no time I fel Everyone was so patient very professional and worked with my needs.. Wasn't sure what I wanted at first, Was shown a few vehicles and in no time I fell in LOVE THE 4RUNNER ALL BLACKED OUT... GEEZ MY NEW BABY.. BIG THANKS TO Mr.Brad Mincer & Mr.Derrick Lawrence More
by Thankfull & PLEASED
December 29, 2018
New Tundra Purchase Don, David and Andy were very professional and provided a pleasent buying experience. Each were very thorough and took the time to answer my question Don, David and Andy were very professional and provided a pleasent buying experience. Each were very thorough and took the time to answer my questions and fully explain the process and features of the truck. Thanks guys More
by HK
December 26, 2018
Fantastic service Salesman Don Ward was awesome, Don made me feel like I was great buying my new RAV4 I will highly recommended Jim Norton Toyota to all my friends an Salesman Don Ward was awesome, Don made me feel like I was great buying my new RAV4 I will highly recommended Jim Norton Toyota to all my friends and family, thanks Don Ward .finance officer was awesome More
by woodcarver73
Employees Worked With
December 21, 2018
A great deal on a new van!!!! Brad Mincer got us a beautiful new van with luxury features for a modest price! Jim Norton found us the best interest rate and managed to keep to a bu Brad Mincer got us a beautiful new van with luxury features for a modest price! Jim Norton found us the best interest rate and managed to keep to a budget while still adding 2 extra features AND a premium extendec warranty program! What a great experience and a great Christmas gift! More
by Thehudsonfam
December 21, 2018
Sales sales rep was very friendly and proffesional. He was also was able to answer all our questions and very helpful and this make us decide tobuyour new sales rep was very friendly and proffesional. He was also was able to answer all our questions and very helpful and this make us decide tobuyour new RAV4 same day More
by Elpropio
December 11, 2018
Beyond Enjoyable We trade cars often, so we have dealt with several dealers. This was by far the most enjoyable experience we have had to date. Made deal over the phon We trade cars often, so we have dealt with several dealers. This was by far the most enjoyable experience we have had to date. Made deal over the phone and drove 6 hrs, everything was as stated. Highly reccomend Louis as well. More
by KScouple
Employees Worked With
Josh Lambert , Luis Flores, Adam Buckmaster
December 08, 2018
Highly Satisfied. Brad did a great job at explains every step of the contract and financing and very patient with myself and my cousin during the negotiations. I would Brad did a great job at explains every step of the contract and financing and very patient with myself and my cousin during the negotiations. I would highly recommend Brad and the dealership to my friends and family that are wanting to purchase a new vehicle. More
by Glitter Girl
Employees Worked With
December 05, 2018
Absolute chaos, lack of professionalism and organization Bullets: - They spent over an hour recreating the sales documents because the first FOUR times they had the wrong information (VIN, Mileage, VEHIC Bullets: - They spent over an hour recreating the sales documents because the first FOUR times they had the wrong information (VIN, Mileage, VEHICLE....THE WRONG VEHICLE, Name, Address, Literally everything) To make it worse, I had to be the one to catch all the incorrect pieces after the finance manager assured me, TWICE, the VIN was correct. It wasn't. - Afterward the sales associate spent nearly 45 minutes looking for the second set of keys, which could've been done while we were doing the paper work with the finance guy, then told me they'd mail them to me since I lived 2 hours away. THEY NEVER FOUND THEM. I had to call them repeatedly over several days to get them to resolve the situation and the only way to get the extra set was to drive all they way out to Tulsa again to get new keys cut, which they refused to reimburse me for (Gas, tolls, and milage). - I thought it was finally over, BUT WAIT, THERES MORE! I waited 3 weeks for my title so I could go register my new truck, it never came in the mail. I called the dealership and THEY COULDN'T FIND MY NAME IN THEIR SYSTEM. Come to find out, they put my name in their system incorrectly; we finally found it by my phone number. So down to the real gem of this part, the reason I never received my title was due to an incorrect address they put on the letter (and title), then THEY NEVER CALLED ME TO LET ME KNOW AND GET IT STRAIGHTENED OUT. So, after finally getting my title, past the 30 day registration window, I went to the tag agency and had to pay penalties for late registration....guess who's stuck with that bill? PHENOMENAL. More
by Disappointed car buyer
November 29, 2018
Great Experience This is my fifth new car from Jim Norton in 11 years. Always a great experience from sales to service and in between. I will be back to trade in a few This is my fifth new car from Jim Norton in 11 years. Always a great experience from sales to service and in between. I will be back to trade in a few years. More
by 11bflyer
