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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,242 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,242 reviews

January 20, 2019

Love my new car My experience with this dealership was excellent. I was given many great options. I am a new car buyer and they made it really easy. More

by Burnblack13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly McMurphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Michael Rogne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Freter, Jim Herrin, Juan Mendoza, Josh Lambert, Shellie Sentel, Matthew Bearden, Jim Elledge
Jan 20, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 18, 2019

Great service We recently bought a 2018 rav4 at him Norton toyota tulsa. What a pleasure to work with their staff. Our salesman, Roger Hensley, was beyond professio More

by PatandTami1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence, Roger Hensley
Jan 20, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 17, 2019

Easiest car buying experience ever! Daulton and Grant were very professional and courtesy. They made sure I had the best deal I could get! I’ve never had an easier experiencing with purc More

by Maklee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Krenz, Grant Geer
Jan 20, 2019 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 15, 2019

Best in oklahoma Have purchased numerous vehicles over the years in the areas of Tulsa, ba, Muskogee & okc. This is the best. No hassels. They really work hard to g More

by Okmisfit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connelly, Tyler Atkinson, Eric Scott
Jan 15, 2019 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 10, 2019

Great experience The salesperson was very helpful and responsive to our questions, we were put as ease with very friendly folk and their cookies were yummy !!! Love my More

by wanda16
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dumas, Josh Lambert, Matthew Bearden, Dustin Dennis
Jan 15, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 05, 2019

Awesome Service and Employees I absolutely love it here. I came down in the evening and bought a 2018 RAV4 LE. The salesmen were down to earth, fair, and friendly guys who helped m More

by RAVKyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Matthew Bearden
Jan 15, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 01, 2019

Great service The salesperson and financial person were both very helpful and responsive to our questions and needs. We have used this dealership before and will de More

by PapaJoe & NanaEileen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Grant Geer
Jan 04, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 01, 2019

Couldn’t have asked for a better experience Don was a fantastic salesman, made sure I understood everything and helped in every way that he could. Dalton helped us in finance and he was incredib More

by Bauer08088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Stephens
Jan 04, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at Don and Dalton. If you have any further needs, do not hesitate to stop by for a visit. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 01, 2019

Impeccable Customer Service! Best dealership in Oklahoma. Jim Norton Toyota is a unique dealership experience. At every step of the process, everyone was friendly, patient, and willing to do whatever it took More

by azonicbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dumas, Grant Geer, Adam Buckmaster, Shannon Ashford, Zoua Vang, Victoria Benedek, Roger Hensley, Tyler Murry
Jan 04, 2019 -

Jim Norton Toyota Tulsa responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Jim Norton Toyota! If there is anything else we can do for you, please feel free to visit us again. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 01, 2019

No way!!! No way would I go to any other Toyota dealership. The Jim Norton employees are friendly, almost like family. patient, and knowledgeable. Don Ward and More

by LoveJimNelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mincer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Currey
Jan 04, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your great review! We're glad to have Dan and Brad on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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