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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

June 14, 2019

Awesome service! Shellie was very attentive and helpful in picking out our new truck! She went above and beyond to make sure the whole experience was a great one! More

by Laurie4OSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall and Daniel, Luis Flores, Shellie Sentel
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for this great review, Laurie! Shellie is truly an exceptional employee and we appreciate her for giving you a great experience. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 08, 2019

Great Experience Shellie help me achive exactly what I was looking for I had an enjoyable buying experience! I would definitely recommend Shellie and Jim Norton Toyota More

by Love my Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel, Tony Allen
Jun 09, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 03, 2019

A great experience Shellie was very patient and a great person to work with who found the perfect car that fit what my family needed. The over all experience was excelle More

by Thr1fty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel, Tony Allen
Jun 04, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 30, 2019

Questionable I just bought a new highlander on the 25th. Came back Tuesday the 28th to bring my downpayment. Saw the billboard on mem. Getting off 169. No interest More

by JustmE2019*
Recommend Dealer
Yes
Employees Worked With
Don Ward
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kiesau
May 31, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your concerns, my New Car Manager, Matthew Cumbie, would like to discuss the specifics with you at your earliest convenience. Please call him at 918-250-6888. Thank you, Laura Morse, ecommerce Manager

May 28, 2019

Good experience Seller was patient and they worked with us well.. good experience overall! We were there for about 4 hrs overall and the staff was all friendly and he More

by New Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt? , Adam Buckmaster, Anna Ford
May 28, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 26, 2019

Awesome experience! Got a great deal! The experience was fast it was easy I drove a couple of trucks found the one I wanted basically told him the price I wanted what I w More

by Jumper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Walker
May 26, 2019 -

Jim Norton Toyota Tulsa responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 26, 2019

Good Experience When I think of car salesmen, I typically think about the annoying people that won’t listen to what you are saying, and just try to pressure sale you. More

by jzahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Grant Geer, Misty McDonald
May 28, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 21, 2019

An awesome experience buying a preowned car! I freely give this dealership a 5 star rating. I felt comfortable, welcome and felt no sales pressure whatsoever from the moment I was greeted at the More

by Ilana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
May 22, 2019 -

Jim Norton Toyota Tulsa responded

Ilana, thank you for taking the time to write this fantastic review! It's wonderful to hear that Misty went above and beyond during your visit and provided a fantastic buying experience! I will gladly share your compliments with her and the team. We truly appreciate your recommendation and we look forward to helping you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 20, 2019

Good Experience This is my first time buying a Toyota. Misty made the experience positive. She worked with us and got us the price we were looking for and gave us a g More

by Chamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Tyler Kiesau, Misty McDonald
May 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 20, 2019

Friendly staff Jim Norton's staff is always helpful and professional during the few times we've visited currently and in the past. Misty McDonald was a pleasure to w More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Reg "Hawk" Mathis
May 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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