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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,242 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,242 reviews

March 14, 2019

Best car buying experience we’ve ever had! After weeks of constant searching for the right truck, we finally stumbled upon a great deal at Jim Norton Toyota. My husband and I have been dealing More

by MeganC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence, Devin Roberts
Mar 14, 2019 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 11, 2019

No Pressure and Efficient I knew exactly what I wanted before I arrived and Shellie delivered on what I asked for. There was no pressure or up sale, which was appreciated. The More

by jmcfarlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Victoria Benedek, Shellie Sentel
Mar 13, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 09, 2019

Great experience. Very easy. No high pressure. They gave us the facts and let us test drive car then left us alone to talk it over. The price was fair and More

by Nhoard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas, Marie Bowers, Shellie Sentel
Mar 10, 2019 -

Jim Norton Toyota Tulsa responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at our dealership was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 07, 2019

Best Toyota Dealership Buying a car from Jim Norton Toyota has been the best experience I’ve had purchasing a car. Every member of the team, from the person who greets you t More

by The Fair One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Ashford, Roger Hensley, Shellie Sentel
Mar 07, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 04, 2019

Awesome experience, Robert Blocker made this a simple buying experience. Visited via the Internet and phone before going to the dealership. Car and pric More

by David D
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Robert and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 03, 2019

Great salesman We recently purchased a used car from Bill Robinson at Jim Norton. He was very understanding and helpful and not pushy. We enjoyed the experience wi More

by jmbinba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robinson, Grant Geer
Mar 03, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 28, 2019

Satisfied Raz Flores did a great job helping us find our new vehicle. He went above and beyond, to make our new purchase a pleasant one. More

by New Car Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raziel Flores, Derrick Lawrence
Mar 03, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 28, 2019

Excellence from First Contact From the first contact I made until I drove my new vehicle home, the experience was professional, courteous, and everyone made me feel at ease. More

by TerriL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Connelly, Luis Flores, Grant Geer
Mar 03, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Terri! We're glad to have our team provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 24, 2019

completely satisfked. I was assisted by Robert Blocker and Marie Bowers in my purchase of a new RAV4 , I had been waiting to see the 2019 models. Roubert was so helpful a More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Bowers
Feb 25, 2019 -

Jim Norton Toyota Tulsa responded

Vic, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 13, 2019

brand new 2019 rav4 Shelli Sentel and David Dumas were amazing. It was a difficult decision as the new Rav4's were not in yet and hard to picture what they were actually More

by happyintulsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas, Shellie Sentel
Feb 14, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Shelli and David went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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