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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,242 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,242 reviews

March 30, 2019

First time buying experience done right! This was my first time purchasing a vehicle on my own. The guys (Robert and Josh) were helpful and patient with me and all of my questions. Would reco More

by haileyffa95
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer, Josh Lambert
Mar 31, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Robert and Josh. Please let us know if we can ever help you in the future. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 24, 2019

Amazing The people were so nice and gave us a great deal on my car and I would recommend this dealership to anyone. Thank you so much More

by Nyahrobol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
Mar 25, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 23, 2019

Jay Myers did a fantastic job. I purchased a 2015 platinum highlander from your dealership today and I had a great experience. It was very much do to our sale man jay Myers. I would More

by Somms5
Recommend Dealer
Yes
Employees Worked With
Jay Myers
Mar 24, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for leaving this awesome review of our dealership! Jay truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 23, 2019

Great experience! I highly recommend purchasing from Jim Norton. From start to finish, the buying process was easy and friendly. Professional and friendly staff, clean More

by Tulsa Car Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas, Marie Bowers, Shellie Sentel
Mar 24, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 21, 2019

Good response after a claim. I had a claim about a car that I bought there. Shannon talk to his manager and their answer satisfied me. Fast fix for a complicated issue More

by David123
Recommend Dealer
Yes
Employees Worked With
Shannon Ashford
March 21, 2019

Awesome as always This was the 3rd vehicle we purchased from Jim Norton. We love this dealership. Buzz at the used cars is my favorite sales man ever! All of the financ More

by Little t Farms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy "Buzz" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Calkins, Kayla Hemphill, Adam Buckmaster, Victoria Benedek
Mar 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 20, 2019

2019 Tundra Great customer service as always, this is the third vexhile we have purchased from Jim Norton Tulsa. I had the pleasure to work with Misty seal her fi More

by Bcool10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Grant Geer, Misty McDonald
Mar 20, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 20, 2019

Went above and beyond to meet my demands and price Amazing dealership. Shelley in sales helped me with my vehicle. I am extremely picky and eccentric. And a very high maintenance customer with lots of More

by Anthony74119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel
Mar 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Shelley and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 19, 2019

King Williams was great . He listened to us and understanding what we were looking for, he found it. It was another great experience at Jim Norton. No other dealer makes thin More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence, King Williams
Mar 20, 2019 -

Jim Norton Toyota Tulsa responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 16, 2019

Best experience!! We had best experience ever.Misty was a great sales person. We got the car 🚙 easy and fast. Totally recommend. cabt Believe we Say Yes to the Car 🚙 More

by Rosa De Luna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
Mar 17, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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