Jim Norton Toyota Tulsa

Frank Freer and his management made this car buying experience such a breeze! Jim Norton is one Toyota Dealership I would highly recommend to anyone! experience such a breeze! Jim Norton is one Toyota Dealership I would highly recommend to anyone! More

In and out for 10,000 mile service for oil change and tire rotation very friendly people tire rotation very friendly people More

Our salesman was very helpful and knowledgeable. He was well prepared and got us in and out quickly the day we came to pick up the van. He was well prepared and got us in and out quickly the day we came to pick up the van. More

Good service, work is always done quickly! Glad the construction is finally over with. Thanks! Glad the construction is finally over with. Thanks! More

Totally over priced. wanting to charge $5000.00 for repairs is rediculous. No wonder your aren't selling cars. At these prices quit selling cars and just do repairs. Way wanting to charge $5000.00 for repairs is rediculous. No wonder your aren't selling cars. At these prices quit selling cars and just do repairs. Way to many extra people hanging around not doing work. More

Finally addressed my faulty sensor and made it right. Originally wasn’t going to replace my sensor due to “damage” but there was no damage. They made it right and replaced it for free/warranty work. Than Originally wasn’t going to replace my sensor due to “damage” but there was no damage. They made it right and replaced it for free/warranty work. Thanks More

Initially I had an issue with service. I indicated such on my review & was contacted to rectify the issue. It was subsequently resolved. I am impressed with the response & satisfied wit I indicated such on my review & was contacted to rectify the issue. It was subsequently resolved. I am impressed with the response & satisfied with the resolution. More

I buy a tacoma on friday midday, it still has to be detailed and reconditioned, finally on Thursday I get a call that it will be done at 6pm, we'll I get there and they hadn't even started to detail i detailed and reconditioned, finally on Thursday I get a call that it will be done at 6pm, we'll I get there and they hadn't even started to detail it yet, after 830 they finally deliver my truck, the interior detail was definitely half-asked, didnt get under or behind seats, still trash and candy and dog hair inside, the cabin air filter had mold growing on it. they didn't even clean the engine bay, the power steering pump only had about an ounce of fluid, the motor oil is overfilled by at least twice the amout it supposed to have, a headlight was missing peices that I had to replace, the dealer didn't have them, I will never step foot on their lot again More

Corey, and Mario were helpful and friendly. As far as the rest of the experience would have to say unpleasant and pushy is an understatement. After looking at a car online for 2 weeks that had As far as the rest of the experience would have to say unpleasant and pushy is an understatement. After looking at a car online for 2 weeks that had dropped in price 4 times, was told they were in the red and that was the best they could do. At one point took a break to go eat and discuss car with person i took and was told " yes, better to have full belly than be angry." No one was angry. After telling finance 3 times i politely decline extended warranty, there was immediate clicking of pen and hammering on keyboard. Counted and had to say i politely decline 3-4 more times. Nerve wracking to say the least. Was told by someone who knows him to contact Michael Fleeman. I hope he see's this and this is not the norm for dealership's these days. I do like my car though. More

Great service. I buy all my cars here and service them all here. Always very quick I buy all my cars here and service them all here. Always very quick More