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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

July 29, 2019

New 4Runner Owner! Great customer service at an excellent price. I would definitely recommend this dealership and it’s employees! I instantly felt like part of the famil More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Shelly Smith
Jul 30, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

July 27, 2019

Amazing Experience# We put our information into the dealership's website to get an estimate on what our Jeep would trade in for. Katelyn contacted my husband to schedule More

by tracknut82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kiesau, Katelyn Cashion, Tony Allen, Joshua Bisson
Jul 28, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 25, 2019

Very friendly!! The worker here are super good at dealing at what you want. They can get you in and out with a car in no time. They are friendly and answer to any que More

by Maichoua1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Zoua Vang
Jul 28, 2019 -

Jim Norton Toyota Tulsa responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 22, 2019

Jim Norton Toyota Rocks! I just purchased a 2019 Avalon Hybrid, and the process went perfectly! My Sales Consultant, Katelyn Cashion, Worked tirelessly to help me find the p More

by Laramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Katelyn Cashion
Jul 23, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 21, 2019

Amazing We walked in knowing what we wanted and got everything done before lunch! Overall great experience with great staff! Thank you Devin and Doug for assi More

by sierracm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts, Douglas Green
Jul 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 20, 2019

Amazing! Very patient and understanding, went over everything helped program the car so very helpful. Couldn't have asked for a better experience purchasing a More

by Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Grant Geer, Shellie Sentel
Jul 21, 2019 -

Jim Norton Toyota Tulsa responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 20, 2019

Best Experience Ever Kaitlyn Cashmin began to pursue me almost the minute I got online showing an interest in a Toyota and she did not cease until I walked in the door of More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Katelyn Cashion, Shelly Smith
Jul 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 19, 2019

Not your typical car buying experience! Found a vehicle online from another state. Devin was incredible in helping us each step of the way in purchasing the vehicle, and making sure we walke More

by Pact990312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Kaili Brock, Devin Roberts
Jul 21, 2019 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 19, 2019

Saleslady Our salesperson Shellie Sentel was very helpful. She was pleasant to work with and knowledgeable. If we ask a question she couldn't answer she would More

by Meg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel, Thomas Clark
Jul 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 19, 2019

New car I appreciated the assistance in which I received. Everyone was very thoughtful and professional. Being new to buying vehicles, I believe this staff wa More

by Dcahwee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Shelly Smith
Jul 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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