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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,218 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,218 reviews

March 21, 2019

Good response after a claim. I had a claim about a car that I bought there. Shannon talk to his manager and their answer satisfied me. Fast fix for a complicated issue More

by David123
Recommend Dealer
Yes
Employees Worked With
Shannon Ashford
March 21, 2019

Awesome as always This was the 3rd vehicle we purchased from Jim Norton. We love this dealership. Buzz at the used cars is my favorite sales man ever! All of the financ More

by Little t Farms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy "Buzz" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Calkins, Kayla Hemphill, Adam Buckmaster, Victoria Benedek
Mar 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 20, 2019

Went above and beyond to meet my demands and price Amazing dealership. Shelley in sales helped me with my vehicle. I am extremely picky and eccentric. And a very high maintenance customer with lots of More

by Anthony74119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel
Mar 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Shelley and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 20, 2019

2019 Tundra Great customer service as always, this is the third vexhile we have purchased from Jim Norton Tulsa. I had the pleasure to work with Misty seal her fi More

by Bcool10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Grant Geer, Misty McDonald
Mar 20, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 19, 2019

King Williams was great . He listened to us and understanding what we were looking for, he found it. It was another great experience at Jim Norton. No other dealer makes thin More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence, King Williams
Mar 20, 2019 -

Jim Norton Toyota Tulsa responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 16, 2019

Best experience!! We had best experience ever.Misty was a great sales person. We got the car 🚙 easy and fast. Totally recommend. cabt Believe we Say Yes to the Car 🚙 More

by Rosa De Luna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
Mar 17, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 14, 2019

Best car buying experience we’ve ever had! After weeks of constant searching for the right truck, we finally stumbled upon a great deal at Jim Norton Toyota. My husband and I have been dealing More

by MeganC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence, Devin Roberts
Mar 14, 2019 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 11, 2019

No Pressure and Efficient I knew exactly what I wanted before I arrived and Shellie delivered on what I asked for. There was no pressure or up sale, which was appreciated. The More

by jmcfarlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Victoria Benedek, Shellie Sentel
Mar 13, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 09, 2019

Great experience. Very easy. No high pressure. They gave us the facts and let us test drive car then left us alone to talk it over. The price was fair and More

by Nhoard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas, Marie Bowers, Shellie Sentel
Mar 10, 2019 -

Jim Norton Toyota Tulsa responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at our dealership was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 07, 2019

Best Toyota Dealership Buying a car from Jim Norton Toyota has been the best experience I’ve had purchasing a car. Every member of the team, from the person who greets you t More

by The Fair One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Ashford, Roger Hensley, Shellie Sentel
Mar 07, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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