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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

August 10, 2019

To good to be true? My wife and I drove into the lot just looking at vehicles with 3rd row seats not actually wanting to buy until this fall. My wife laid eyes on a Ford More

by Indecisive Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Devin Roberts
Aug 11, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 08, 2019

Great Experience After having a terrible experience at another Toyota dealer, we were very wary when we arrived. However we were immediately put at ease. We arrived wi More

by ChrisS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer, Chandler Mayberry
Aug 08, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 05, 2019

2011 Subaru Legacy Misty was helpful and made the process easy. All the items I wanted to be addressed prior to delivery of the vehicle were addressed, and they wen the More

by Matt 5813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Misty McDonald, Kevin Starr
Aug 06, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 05, 2019

Tundra purchase I bought a 2019 Tundra Limited this last Saturday. Overall a great experience and Chandler, Shelly and Marie were all very pleasant and took great car More

by SnowTundra12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Shelly Smith, Chandler Mayberry
Aug 06, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chandler, Shelly, and Marie were so helpful during your visit and that you love your new truck. If you have any questions, please don't hesitate to reach out to us again. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 03, 2019

King was Fantastic! King was wonderful to deal with today and I left the dealership with a great car for a great price. He was kind, low pressure, and well versed in his More

by TesDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King Williams, Douglas Green
Aug 04, 2019 -

Jim Norton Toyota Tulsa responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 03, 2019

Great Sales Rep Brandon Tipton was an excellent salesman from my trade-in to buying a new car. His overall response time to questions were superb and knowledgeable; a More

by Dash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tipton
Aug 04, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 01, 2019

Best place to get your number 1 Toyota. Zoua Vang is the best person to deal with. Highly recommended her. She easy to talk to and make thing happen. Zoua is what I call hope. She will try h More

by Thailee1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
Aug 01, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 31, 2019

Overall solid experience. I have been bringing my Toyota up to this dealership for years and the experience of buying a new Corolla was just as pleasant and customer service or More

by Aquarius1715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
Aug 01, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 30, 2019

I got a GREAT DEAL on a Tacoma I was just going to test drive a Tacoma, my salesman, Marquis, told me all about the truck and said something that made sense: why waste your day runn More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Andy Currey, Marqui Walker
Jul 30, 2019 -

Jim Norton Toyota Tulsa responded

Debbie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, David Shin - General Sales Manager

July 30, 2019

Best Sales Experience Ever I just leased a Toyota Tacoma from Jim Norton Toyota / Misty McDonald and had the best sales experience ever. I want to give a great big "Thank You" More

by New to Oklahoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Currey, Misty McDonald
Aug 01, 2019 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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