Back

Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,217 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,217 reviews

May 16, 2019

Good service The salesman Devin did a great job working with me, giving me options on cars to look at, and helping me find the car I actually got. He worked with m More

by Jvern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Howard, Devin Roberts, Roger Hensley, Michael Huff
May 19, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 15, 2019

Reginald has great customer service !!! Reg Mathis & Grant Geer took great care of me answered any questions I had, broke down Gap for me and made me feel really secure in the car I was buyi More

by Yodaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Reg "Hawk" Mathis
May 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 06, 2019

Great dealership My family and I had a great experience purchasing a new Toyota Camry at Jim Norton Toyota. We got a great trade in price for a 2016 juke. Our saleswom More

by Brandy W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Misty McDonald
May 07, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 03, 2019

Great experience Salesperson was pleasant and no pressure. We struck a deal over the phone and I picked up my new truck no surprises. Everything was just as promised. More

by Tundra19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

Great experience filled with respect! All the team members were very kind and patient throughout the process especially with the language barrier I appreciate the respect shown to my mothe More

by cecilia15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Misty McDonald
Apr 30, 2019 -

Jim Norton Toyota Tulsa responded

Cecilia, we loved reading this review! Happy customers are our aim, and it appears our team really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 29, 2019

Love My New Car!! Didn't expect shopping for a car would be so pleasant. Misty was a delight to work with. She is very nice and was patient with us. Would definitely More

by firstnewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Misty McDonald
Apr 30, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 25, 2019

Quick and simple Before coming CJ had the keys ready to go for me. Took me straight to the car I asked about and let me look it over and told me about a lot of the fea More

by AsianDave84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Carl McGill
Apr 25, 2019 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 24, 2019

Incredible Experience!! I can’t say enough about Shellie, David in Collisions and Jim Norton. I had my car accident 48 hours ago, found out my car was being totaled and back More

by LeiAnne2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas, Shellie Sentel
Apr 25, 2019 -

Jim Norton Toyota Tulsa responded

LeiAnne, we are truly grateful for this awesome review! We are thrilled that our team was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 19, 2019

Amazing Service Shellie was amazing through the whole process. She did not push a sell at all and helped to provide all the information we requested. She wanted to ma More

by Ranaroo10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Shellie Sentel
Apr 21, 2019 -

Jim Norton Toyota Tulsa responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 18, 2019

Awesome people! Shellie was great, she listened and helped me get size of vehicle I needed at the payment I needed! If you are looking for someone that actually care More

by Wild3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Shellie Sentel
Apr 18, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Shellie and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

...
186
...