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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

September 19, 2019

The best thanks for everything. I am very grateful for the seller, he was the best. I totally recommend you guys, the best prices, the best sellers More

by Omarpo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant "KIWI" Aumua
Sep 22, 2019 -

Jim Norton Toyota Tulsa responded

We are so honored to have you as a valued customer! Thank you for trusting us with your car buying needs and it was a pleasure working with you. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 18, 2019

Thank you! Shellie was super helpful and took tons of time helping me get my Bluetooth and apps figured out. She helped me find just the right car and was able t More

by Caless936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel
Sep 19, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 17, 2019

Great, Fast Experience! I ordered my car online and within 24 hours it was delivered to me. No hassle, just easy, friendly, professional and reliable. Overall a great experie More

by tiffmain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan Bowen
Sep 17, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 12, 2019

Very friendly My sales rep was awesome. Will buy again from him he was helpful and worked hard. Adam Buckmaster is a great job explaining the extra warranties th More

by Johnathon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Mikhail Vincent
Sep 12, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 10, 2019

Absolute Best Car Buying Experience! I have been a loyal customer to another brand for the entirety of my life. However the testaments to Toyota’s reliability and above average customer e More

by Onederful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Victoria Benedek, Shellie Sentel, Shelly Smith, Tony Allen
Sep 10, 2019 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 09, 2019

Brand New Tires Victoria was Amazing! She was very helpful and informative. She was prompt when letting me know my car was ready. Great customer service attitude lo More

by Jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Benedek
Sep 10, 2019 -

Jim Norton Toyota Tulsa responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 09, 2019

Outstanding Service What a fantastic experience while searching for and additional car. Patience, professional, courteous and diligent trails our salesman Mr. King Willi More

by Avalon!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, King Williams
Sep 10, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 04, 2019

Jim Norton They did a great job finding the car I wanted at a fair price. They searched for a car matching my list and found one that was in being shipped. I h More

by Ray Tankersley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Thomas Clark, Douglas Green
Sep 05, 2019 -

Jim Norton Toyota Tulsa responded

Ray, thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 02, 2019

Great buying experience. We initially went looking for a used vehicle. With Brennans help, we left with a 2019 Toyota Rav 4. I would suggest Brennan in sales, and Marie in f More

by Jeepkidred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Brennan Bowen
Sep 03, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 30, 2019

Thankfully pleased! Treated very well. We came onto the car lot very wary and honestly skeptical of all the “car sales” games that get played with you. To say we have been burned is an unde More

by GDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kiesau, Shelly Smith, Joshua Bisson
Sep 01, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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