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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,217 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,217 reviews

May 26, 2019

Awesome experience! Got a great deal! The experience was fast it was easy I drove a couple of trucks found the one I wanted basically told him the price I wanted what I w More

by Jumper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Walker
May 26, 2019 -

Jim Norton Toyota Tulsa responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 26, 2019

Good Experience When I think of car salesmen, I typically think about the annoying people that won’t listen to what you are saying, and just try to pressure sale you. More

by jzahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Grant Geer, Misty McDonald
May 28, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 21, 2019

An awesome experience buying a preowned car! I freely give this dealership a 5 star rating. I felt comfortable, welcome and felt no sales pressure whatsoever from the moment I was greeted at the More

by Ilana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
May 22, 2019 -

Jim Norton Toyota Tulsa responded

Ilana, thank you for taking the time to write this fantastic review! It's wonderful to hear that Misty went above and beyond during your visit and provided a fantastic buying experience! I will gladly share your compliments with her and the team. We truly appreciate your recommendation and we look forward to helping you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 20, 2019

Good Experience This is my first time buying a Toyota. Misty made the experience positive. She worked with us and got us the price we were looking for and gave us a g More

by Chamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Tyler Kiesau, Misty McDonald
May 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 20, 2019

Friendly staff Jim Norton's staff is always helpful and professional during the few times we've visited currently and in the past. Misty McDonald was a pleasure to w More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Reg "Hawk" Mathis
May 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 19, 2019

New Highlander We had a great buying experience with Brad at Jim Norton for our new highlander. He was extremely helpful showing us all the options on the different More

by Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Roger Hensley
May 19, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 17, 2019

Very happy with our decision to shop here We made the best decision to shop at Jim Norton today. You have wonderful people working at your location. Misty was very professional and easy to wo More

by terryt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Misty McDonald
May 19, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2019

I’ll only buy from Jim Norton! They do a great job Seriously the best car dealer around with the best sales people. I’m always very pleased with the incredible customer service I receive. I tell anybod More

by Leflores82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raziel Flores, Luis Flores, Andy Currey, Shellie Sentel
May 16, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2019

Best car buying experience I've ever had. We received a friendly greeting the moment we walked in the door. There was no pressure to buy something I did not want or need. Our salesman was ve More

by LEHMurphy715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy "Buzz" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer
May 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 16, 2019

New 2019 Camry Car buying can be so stressful, but Shellie made it so friendly, fun and informative. She picked the perfect 2019 Camry for us. It was so nice not hav More

by Elaine an Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Shellie Sentel
May 16, 2019 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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